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Hilton Sonoma Wine Country

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Hilton Sonoma Wine Country
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1,218 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Sacramento, California
Reviewed 8 June 2015

Upon check-in I told the front desk person I was an very light sleeper. He offered a room up stairs in the middle of the floor. GREAT! Well, not so much. There is a bar/restaurant that GOES OFF. There was nothing but loud drunks in the parking lot until well after 1am. And, there were buildings that were located much...

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Helpful?
1Thank 1angelaa37
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

Overall customer satisfaction is important to us and we truly apologize for any disruptions to your rest during your stay. We appreciate the time you took to share your experience with us so that we can address your review with our team and make improvements. Thank you for sharing your valuable insight. We hope that one day you will allow...

San Rafael, California
Reviewed 8 June 2015

Just average - way too average for the price they charge. I was disappointed in the condition of the interior and exterior - funky floral '80's carpet in hallways, questionably clean room carpet, serious deferred maintenance of exterior paint/dry rot - the staff were not terribly professional or gracious, just seemed young, inexperienced, though perhaps well-intentioned. The pool area was...

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Helpful?
Thank Sam M
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

Thank you for sharing your review of your stay with us. While we are happy to learn you enjoyed our refreshing outdoor heated pool, we do regret that not all areas of your stay were positive. Your review will help us pinpoint areas that we can make improvements for our future guests stay. We hope you will allow us the...

New York City, New York
Reviewed 6 June 2015 via mobile

The room and the hotel do have a very specific and not pleasant smell. The place is very outdated and worn out, given the price and the fact that it's a Hilton. The bathroom has all the necessary amenities but you do feel like being in a motel bathroom that was just cleaned with a ton of bleach. Good location,no...

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Helpful?
Thank Daniela G
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

As a HHonors Gold Elite member, we like to thank you for sharing your photos and review of your stay with us. Overall customer satisfaction is important to us and we regret that not all areas of your visit were enjoyable. Feedback like yours will help us pin-point areas where we can make positive changes. We are happy you found...

Redondo beach, United States
Reviewed 3 June 2015

The level of luxury was no better than other competing average hotels. The number of irritating mishaps was surprising for a short stay of 3 nights. However it must be said that the employees did their best, and were courteous and helpful at all times.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert C
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

We appreciated the time you have taken to share your review with us. Although we are happy to learn you found our employees to be accommodating, we do regret other areas of your stay were not as you had hoped. We wish to have the opportunity to welcome you back so that we can renew your trust in us.

Minneapolis, Minnesota
Reviewed 2 June 2015

We stayed a night at the Hilton Sonoma Wine Country when traveling through Sonoma on a wine tasting excursion. They offered us a great, last minute rate, and the hotel service and quality was excellent. The room was clean, and the wine upon arrival was a great price and added to the in room experience. They are right off the...

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1Thank akhaugo
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

Thank you for your terrific review and recommendation of Hilton Sonoma Wine Country Hotel. We are thrilled to be a part of your wine tasting excursion and appreciated your kind words for our hotel and staff. We hope to welcome you back for a longer visit so you can enjoy our refreshing out-door heated pool.

Whitter, United States
Reviewed 2 June 2015

A little pricey, but so convenient to the area wineries in Sonoma/Healdsburg. Staff were fantastic and the room was huge (we had king-bed room). Happy hour was great in that a local winery was there to sample.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Michael M
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

Thank you for letting Hilton Sonoma Wine Country Hotel be a part of your experience when visiting our local vineyards. It is rewarding to read that the comfort, convenience and terrific service provided by our hotel enhanced your visit. It was a pleasure to have you stay with us and we can’t wait to welcome you back for another memorable...

Marion
Reviewed 31 May 2015

We were there for a couple of nights In May and the room we were in had a musty smell, the furniture looked dated, and carpet looked like it had quite a bit of wear. I am sure they had better rooms. Ours just wasn't one of them.

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Thank lovmytruck
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

We value our guest’s feedback and appreciated the time you have taken to share yours. We never like to hear when a guest experiences disappointments during their stay and your comments about your guestroom have been shared with our housekeeping team so that we can address it. Thank you for your review and we look forward to having the opportunity...

CT
Reviewed 28 May 2015

Surprised by some of the other reviews. My family spent a week at this hotel during a visit to see family in the area. The staff was so accommodating-they had a clean Jacuzzi and finally a pool that is truly heated and large. We enjoyed the pool until 11 each night with clean towels and comfortable lounge chairs. The room...

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Helpful?
Thank airedaleluva
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

It was a pleasure to have you and your family stay with us at Hilton Sonoma Wine Country Hotel. It is exciting to read a review such as yours as this is the memorable experience we wish for each and every guest that walks through our doors. We are happy to learn that you enjoyed our refreshing outdoor heated pool...

Reviewed 28 May 2015

I was impressed with this hotel. The property is designed very well. The service is excellent.The rooms are tastefully designed, and very clean. beds are very comfortable,great bed linens,big new bath towels, and polite efficient staff.This Hilton was built in California Coastal vibe. Definitely not dated. I have stayed here many times, highly recommended!

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Helpful?
Thank KRISTIN T
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

Thank you for your continue loyalty and recommendation of Hilton Sonoma Wine Country Hotel. We are delighted to have you stay with us and your kind words for our hotel and staff are appreciated. We look forward to seeing you again on you next visit.

Napa, California
Reviewed 26 May 2015

Stayed for one night. Check-in was friendly and the lobby was cozy. Setup was a bit interesting as all the rooms weren't connected to the main building. Hallways and room were sorely dated, talk about flashback to the 90's. A funny touch was two bottles of at best mediocre wine in the room that was way overpriced.

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Helpful?
Thank Bryan L
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review

Thank you for staying at Hilton Sonoma Wine Country Hotel. We are happy to learn that you appreciated the comfort of our hotel and friendly service. Your feedback about the appearance of our hotel has been shared with our team as we are always looking for suggestions on how we can improve our guest experience. We look forward to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Sonoma Wine Country hotel is the perfect California retreat. Set in the midst of 13 acres of private land, the hotel boasts panoramic views of the Santa Rosa Valley. Enjoy our spacious and modern guest rooms, and take advantage of complimentary local wine tastings on Friday evenings. Our stunning indoor and outdoor event space is perfect for weddings and conferences. Dine at the Nectar Restaurant & Lounge, featuring wine country cuisine, created from the finest local produce. ... more   less 

Additional Information about Hilton Sonoma Wine Country

Address: 3555 Round Barn Blvd, Santa Rosa, CA 95403-1763
Region: United States > California > Sonoma County > Santa Rosa
Price Range: €141 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Sonoma Wine Country 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Hilton Sonoma Wine Country Hotel Santa Rosa
Hilton Hotel Santa Rosa
Hilton Santa Rosa
Hilton Sonoma Wine Country Santa Rosa, CA - Sonoma County
Hotel Style:
#1 Green Hotel in Santa Rosa
#6 Business Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sonoma Wine Country staff and other travellers.
8 questions
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Questions? Get answers from Hilton Sonoma Wine Country staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms have a deck out the balcony. We had 2nd floor room with bay window looking toward the pool area.”
 of 5 bubbles U3282KKsamm, 20 Feb 2017 | Read review
“Ask for a room with a view of the grounds and swimming pool.”
 of 5 bubbles David from La Palma, 19 Feb 2017 | Read review
“Rooms have very thin walls and floors. Choose a room upstairs and away from noisy areas if possible.”
 of 5 bubbles 888mercedesm, 1 Feb 2017 | Read review
“Choose a top floor room so you don't hear the person above stomping around.”
  • Pubic hair on towel in bathroom.
 of 5 bubbles ljerpi, 22 Jan 2017 | Read review
“Not sure there is a good room.”
 of 5 bubbles JenMatRichO, 1 Nov 2016 | Read review
5 of 5