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Traveller (188)
Room & Suite (190)
Pool & Beach (6)
  • Excellent10%
  • Very good35%
  • Average28%
  • Poor15%
  • Terrible12%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Free Parking
Breakfast included
2 Star Hotel
All hotel details
5 Apr6 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,011)
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All reviewscoffee and pastriesstreet promenadecafe next doorexcellent locationsanta monica piereach morningrooms are smallan older hotelcomplimentary breakfastshopping and restaurantstwo blockslos angelesearplugslaxdoorman
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1 - 5 of 692 reviews
Reviewed 2 days ago via mobile

This hotel is in a great location, however falls flat. Service is lacking, front desk was unpleasant and the room although clean, smelled. Fire alarm went off in the middle of the night, we had no direction or communication from staff as we waited on...More

Thank Marleen-thompson
Response from AngelaRogers, General Manager at Hotel CarmelResponded yesterday

Dear Marleen, I'm so sorry we fell short of you expectations and want to very much apologize for the issues and your concerns as a guest of our hotel. Yes, we did have an alarm activation because of a issue with our elevator motor overheating...More

Reviewed 4 days ago

I just spent two nights at the Carmel by the Sea and actually found the experience very enjoyable. I'm a frequent visitor to Santa Monica and have mostly stayed in some of its very nice luxury hotels - Fairmont, Viceroy, Oceana Beach Club, etc. so...More

Thank eurolondoner
Response from AngelaRogers, General Manager at Hotel CarmelResponded 3 days ago

Dear eurolondoner, Thank you for selecting Hotel Carmel for your latest visit to Santa Monica. We really appreciate your very thorough review of our hotel and the four bubble rating. We are always striving to deliver a guest experinice that is representative of clean and...More

Reviewed 2 weeks ago via mobile

Smooth check in. Funny smell in rooms but very clean. Old decor but no issues. Rooms were quite basic, no coffee facilities but these are offered in the reception in the morning. Close proximity to the beach and surrounding shopping area. Hotel is faced with...More

Thank Katht34
Response from AngelaRogers, Manager at Hotel CarmelResponded 2 weeks ago

Hello Katht34, Thanks for selecting Hotel Carmel for your recent visit to Santa Monica. We really appreciate the positive feedback and hope you enjoyed your time in our world class destination. Overall, I think it is fair to say that many cities including Santa Monica...More

Reviewed 2 weeks ago via mobile

This is a very bad service hotel. Even though located at the prime location, I wouldnt recommand to anyone. The receptionist is very rude and no smile at all when answering questions. They even talk very rude when answer the phone. The electricity black out...More

Thank Sandra1412
Response from AngelaRogers, Manager at Hotel CarmelResponded 2 weeks ago

Hello Sandra I'm so sorry you encountered issues with our guest service during a recent stay at our hotel. We strive for a much more favorablel level of guest relations feedback and there is no excuse for not meeting your expectations and providing you with...More

Reviewed 4 weeks ago

My grandaughter and me stayed here twice in February. We had one night in a standard room with two queen beds and one night in a suite, also with two qeens. The hotel is somewhat worn, and would benefit from some upgrading. It is clean...More

Thank Leif L
Response from AngelaRogers, Manager at Hotel CarmelResponded 4 weeks ago

Hello Leif L Thank you for being a guest at our hotel and posting a review here on TripAdvisor. I'm very happy to read that our location worked out well for you and your granddaughter visits to Santa Monica. I agree our city is very...More

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Price range
US$195 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$195 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (188)
Room & Suite (190)
Pool & Beach (6)
Dining (2)
Amenities (1)
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
Questions & Answers
Ask a question
29 September 2017|
AnswerShow all 4 answers
Response from Beverly1958 | Reviewed this property |
No. It's valet parking. Think it's about $23 a night
15 March 2017|
AnswerShow all 5 answers
Response from NZJulie | Reviewed this property |
Oops very late answer. We used Uber - quick and pretty cheap.
28 February 2017|
AnswerShow all 6 answers
Response from seaspirals | Reviewed this property |
No - we could see the lights on the pier from our room but no ocean views
Room Tips
"Inside courtyard for quietness or street view for a more open outlook despite a bit of noise"
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"If you do chose to stay at this hotel do not accept a room at the back of the hotel, extremely noisy as its..."
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"Ask for rooms that do not face an alleyway"
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"Rooms facing backyard are prefered despite the noise. Rooms facing the street are more noisy"
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