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DoubleTree Suites by Hilton Santa Monica

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DoubleTree Suites by Hilton Santa Monica
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2,389 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Santa Monica
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Showing 2,074: English reviews
Southport, Australia
Reviewed 14 September 2015

I have stayed here about 1 year ago and then this stay, previous stay was underwhelming but this time was much improved. Staff were all very friendly and helpful, located easy walk to Downtown Santa Monica and beaches/pier. Rooms feel a little dated but are clean and spacious.

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Helpful?
Thank Mick R
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

It is always nice to see guests come to stay with us again and again. Thank you for choosing the DoubleTree Suites Santa Monica and for sharing your nice experience with us. With our large two room suites, incredible location and warm and friendly team we are the premier destination hotel to stay when visiting the Santa Monica area. We...

Silver Spring, MD
Reviewed 14 September 2015

We stayed here for a couple of nights on a family road-trip vacation. The suite setup is great - king-sized bed for the parents and a pull-out sofa for the kids. When our kids kicked each other the first night, the hotel was happy to add a roll-away to the room and there was plenty of space. Rooms include a...

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Helpful?
Thank baileyd72
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for your wonderful comments. You are so right about our hotel being perfect for families. We all take great pride in our hotel and genuinely care about every guest and this is reflected so graciously in your comments. I will share this with the team as they do try to always go out of their way for every...

Vancouver, Canada
Reviewed 14 September 2015

The hotel is clean, the location is conveniently located near the beach, mall and highway, the beds are incredibly comfortable and the rooms are large, the staff goes out of their way to make you feel welcome and valued... and there is a Starbucks coffee bar in the lobby.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Kelsey B
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to write such a nice review of our hotel. You are correct. We are fortunate to be in such a great location with easy access to Hollywood, Beverly Hills and the other wonderful sites in LA while also are a quick walk to the beach, 3rd Street Promenade, Venice Beach and world famous Santa...

Gippsland, Australia
Reviewed 14 September 2015

Good hotel, great staff but watch phone calls after being charged $7 for call to local shuttle bus. Location was good for restaurants and shopping in mall. Pool & Spa were great after walking down to see the beach

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barry C
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. We are fortunate to be in a great location and our amenities, from the two room spacious suites each with a microwave and refrigerator to our restaurant and proudly brew Starbucks coffee outlets, we are the perfect location to assure a wonderful visit to Santa Monica. Our fitness...

Reviewed 13 September 2015 via mobile

Staff were all genuinely friendly, restaurant & room service food was quality. Gym was clean and had plenty of floor space to move in. Pool was small but adequate, sauna & jacuzzi was a bonus! Shops, beach and local attractions were within a short walk away.

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Helpful?
Thank Diana W
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. I agree. The team is awesome and makes every guests experience great. We are fortunate to be in such an incredible location and our amenities, from the two room spacious suites each with a pullout sofa bed, microwave and refrigerator to our restaurant and proudly brew Starbucks coffee...

Dubai, United Arab Emirates
Reviewed 12 September 2015 via mobile

the hotel rooms are dated , feels like a hotel out of the 80s , my room floor vibrated whenever the AC switched on the hotel is very clean though and the staff are friendly, would have expected more for the price

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Helpful?
Thank Abood S
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to review our hotel. We all take great pride in our hotel and genuinely care about every guest. Thank you for sharing this with us and we hope to see you back again soon. Brian Murphy General Manager

MN, United States
Reviewed 11 September 2015

we had a good time and the staff was great. Although valet parking was offered, we used the Civic Center parking across the street for $5 per day, or pay per hour. The breakfast buffet was on the high end of cost but this is probably a reflection of the city and not overpriced.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John W
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. I am so glad you had the chance to experience our wonderful team that always goes out of their way to make sure every guests stay is top notch. Thanks you for staying with us and we hope to see you back again soon. Brian Murphy General Manager

Cambridge, United Kingdom
Reviewed 10 September 2015

Don't believe the hype. If you have a problem with this hotel, the best you can hope for is a fruit plate, not a resolution of the problem. Our air-conditioner rattled, our coffee machine was broken, we were given an invalid code for the internet, and for a party of four in a suite (with the world's most uncomfortable sofa-bed)...

Review collected in partnership with DoubleTree by Hilton
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1Thank Colm-Cille C
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. I appreciate your feedback as this is a great tool for us to constantly improve our guest’s experience. The team strives to make every guests stay exceptional and when we fail to accomplish this goal we do everything in our power to find out what went wrong and...

Sunshine Coast
Reviewed 9 September 2015

Checked in on-line the room we requested was not allocated to us, even though I am Diamond level in their HHonors program. this room as many of the rooms in this hotel lack privacy as they open onto the inner corridor. We changed to a corner room which was much better, from a privacy standpoint, but no balcony. Being at...

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Helpful?
Thank trevoz
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. We thirst for this type of detailed feedback as we use this to constantly enhance our guests overall experience. I will share your feedback with the concierge team as they always go out of their way to take care of each and every guest. Thank you for staying...

Vancouver, BC
Reviewed 8 September 2015

The hotel: We stayed at the Doubletree in Santa Monica for three nights in September and was very happy with our experience. The hotel was central enough to everything and was only a 10-15 min walk from third street promenade and to the pier. The staff was great and we were able to check in right at noon. The hotel...

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Helpful?
3Thank kareVancouver_BC

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about DoubleTree Suites by Hilton Santa Monica

Address: 1707 Fourth Street, Santa Monica, CA 90401-3310
Region: United States > California > Santa Monica > Santa Monica
Price Range: €307 - €425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Santa Monica 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Santa Monica Hotel Santa Monica
Doubletree Hotel Santa Monica
Doubletree Santa Monica
Hotel Style:
#5 Business Hotel in Santa Monica
#8 Romantic Hotel in Santa Monica
#8 Family Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Santa Monica staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on 8th floor and the ocean view was okay.”
 of 5 bubbles slaytanicotter, 22 Mar 2017 | Read review
“Santa Monica public parking right across the street for $14.00 a day. Sign yourself up for H Honours account and get the free wifi.”
 of 5 bubbles Vince2008, 18 Mar 2017 | Read review
“Hilton Honors folks get 7th and 8th floors... less noisy.”
 of 5 bubbles Coonhounder, 21 Jan 2017 | Read review
“Avoid north side of the hotel unless you want to overlook the busy I 10. Higher floors (7-8) on southside may have Bay views”
 of 5 bubbles 12may, 4 Jan 2017 | Read review
“Ask for a room away from the freeway side to avoid traffic noise”
 of 5 bubbles MariaTS48, 25 Dec 2016 | Read review
5 of 5