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Hotel Shangri-La Santa Monica

Hotels.comUS$351*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$723*
US$351*
US$723*
US$349*
US$723*
US$349*
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Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
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1,075 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Santa Monica
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Showing 910: English reviews
Reviewed 24 April 2015

We had the absolute pleasure of three nights at the Hotel Shangr-la in Santa Monica last week and being lovers of the art deco period architecture, we were in heaven. The detail and style is almost perfect to that era, rare and fantastic! Situated right on Ocean, it is a very short walk to all that Santa Monica has to...

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Helpful?
1Thank Bigbear66
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Wow! Thank you for this glowing review! I am absolutely delighted that you had such a wonderful time at our hotel and in our city. I do agree that the sunsets from our Suite 700 lounge are absolutely gorgeous and romantic scene you will find in our lovely city. Also, it brings me great pleasure to see that our staff...

Dallas, Texas
Reviewed 22 April 2015 via mobile

Nice choice & location in Santa Monica. The rooms are kinda different, but that's what makes it retro. The rooms were done quite well. The overlook to the pool area is unique as well as the rooftop bar. Ample space in room and the common areas. We found the staff to be friendly and helpful. Although parking is on the...

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Helpful?
Thank Dfwboi
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for this wonderful review! I could not have described our hotel any more flattering than you have. I am delighted to hear that you enjoyed our rooms and that our staff provided you with exceptional service during your time with us. We look forward to seeing you in the future and have a wonderful day. Best, David L...

Gold Coast, Australia
Reviewed 21 April 2015

This hotel is in a fantastic location close to shops and across the road from the beach and has a 1960's Hollywood style feel, heaps of character and a retro ambience all topped off by the most amazing roof top bar that does delicious cocktails with views over the beach. If you are looking for ultra modern rooms and facilities...

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Helpful?
Thank Travel2209159
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for taking the time to write this review! We are glad you enjoyed and appreciated the unique ambience and charming character of the Shangri-La at the Ocean! I am saddened to read the less than stellar feedback on our front desk team. I would like to apologize if we failed to exceed your expectations in that regard. I...

Reviewed 21 April 2015 via mobile

I have both stayed in the hotel as a guest and have also enjoyed the rooftop bar overlooking the ocean on numerous occasions. Based on my five-star rating for this property, it is quite clear you should visit! The amenities in the rooms are well-appointed. There is no noise so you can sleep quite soundly. There is a nice room...

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Helpful?
1Thank Aigooooo
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you very much for this 5-star review! We're happy to hear you've enjoyed your stays and visits here at the Shangri-La at the Ocean. We so appreciate your positive comments on our great staff, and I will share them with everyone. We indeed love to spoil our guests, and we strive to offer only the best when it comes...

Exeter, United Kingdom
Reviewed 16 April 2015

We stay there for 4 nights and had a great time all the staff were really friendly good location if we were going back to Santa monica we would definitely stay there again great food in the restaurant too!

Review collected in partnership with this hotel
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Helpful?
3Thank Richard M
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for the great review! We are happy to hear you had a great time here at the Shangri-La Santa Monica. We appreciate your highlighting our staff and the quality of our culinary creations! Thank you for making us your hotel of choice when visiting Santa Monica, and we look forward to seeing you soon! Best Wishes,...

Warrington, United Kingdom
Reviewed 14 April 2015

Decided on the Shangri-la Santa Monica for a two night layover en route to Hawaii. Perfect location for a relaxed couple of days rather than downtown LA. Whilst it's probably not the best hotel we have stayed in during our travels in a quirky sense the hotel was a lovely change from the norm. Art Deco metal framed windows...a step...

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Helpful?
3Thank SMTM1952
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for this wonderful review!! I am so elated to hear that you had such a spectacular experience during your visit with us. I will also share your kind words to our staff and it is great to hear that we were able to provide you with superior service. We look forward to seeing you in the future and...

Surfers Paradise, Australia
Reviewed 12 April 2015 via mobile

This hotel is in a great location and has apparently undergone an extensive renovation. Whilst the building does have a lot of character it is still an old building and does have issues. The room was ok. Nice ocean view although the bath/ shower setup is not practical. Older people may struggle to get in and out. The water pressure...

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Helpful?
Thank surfer1983069
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for your comment on TripAdvisor and I would like to apologize on behalf of the staff at Hotel Shangri-La for failing to exceed your expectations and the expectations we set for ourselves. I have also shared your comments with the rest of our management staff and specifically regarding your inability to enjoy your time at our pool area...

London, United Kingdom
Reviewed 11 April 2015 via mobile

We are still staying here while I write this review, I would move to another hotel but we paid upfront which was a big mistake. Don't stay here if you want a peaceful holiday or a good sleep; there is a rooftop bar which is loud and open until 2am Fri/Sat and you can hear it from your bedroom when...

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Helpful?
1Thank Happychappy21
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for your review on TripAdvisor. I would like to personally apologize for falling short your expectations during your stay at our hotel. Please know that the concerns and issues you have brought to our attention have been shared with our Executive Committee and management staff and we will make immediate corrections and improvements where necessary. As there are...

Ulverston, United Kingdom
Reviewed 10 April 2015

We enjoyed our two nights here before beginning a road trip. Our room was fairly smal but the bed was comfortable. Luckily we had read previous reviews so we knew to ask for a room away from the roof top bar. The bath tub in the room was enormous, a stool was needed to climb in. Parking was expensive but...

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Helpful?
2Thank UlverstonJanet
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for the 4-star review, and for choosing us as the start of your road trip! I'm glad to see that you enjoyed your stay and your room. We hope you're having a great time on your road trip, and please stop by and visit us anytime you're in Santa Monica! Best Wishes, Corina A.

Dubbo, Australia
Reviewed 6 April 2015

We have been to this hotel 4 times and it is always our first choice for Santa Monica. There are newer and better priced hotels but we have always loved this hotel for its charm and character. We stayed 3 nights and it is apparent there have been some changes since out last visit. The day staff cannot be faulted...

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Helpful?
Thank Bellsie17
Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your review! On behalf of our entire staff, I would like to thank you for your loyalty, and for placing us at the top of your hotel choices in a such a competitive market such as Santa Monica. It truly is an honor! At the same time, I would like to sincerely apologize for any...

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04/06/2017 05/06/2017
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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: €337 - €922 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, HotelsforEveryone, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Hotel Shangri-La Santa Monica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#11 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
17 questions
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a beach view!”
, 22 May 2017 | Read review
“Two bedroom suites are perfect for a group travelling together”
56benjamins, 12 Apr 2017 | Read review
“Terrace Suites = BEST.”
555cliffl, 24 Mar 2017 | Read review
“higher floors better, ocean avenue very noisy”
snorkeler, 19 Mar 2017 | Read review
“I do not know how to choose a better room”
95sheilar, 27 Feb 2017 | Read review
5 of 5
Hotels.com
US$351* /night
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Expedia.comUS$349
Orbitz.comUS$349
AMOMAUS$723
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Prices are for 1 room, 2 adults
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