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Hotel Shangri-La Santa Monica

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Traveller (478)
Room & Suite (433)
Pool & Beach (114)
Overview
  • Excellent44%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“rooftop bar”(218 reviews)
“art deco”(70 reviews)
“pool area”(77 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,248)
There are newer reviews for Hotel Shangri-La Santa Monica
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1,055 results
Traveller rating
460
315
130
82
68
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460
315
130
82
68
Show reviews that mention
All reviewsrooftop barart decopool areatwo bedroom suitefull kitchenocean viewperfect locationour honeymoonvalet parkingfarmers marketocean avenuethird street promenadelos angelesvenice beachpierconciergebathtub
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341 - 345 of 1,055 reviews
Reviewed 9 May 2016

The hotel is located in one of the most scenic areas of all of Santa Monica Bay. Our room was upgraded to a suite, unfortunately, while it was very clean, the suite with its ocean view is in need of renovation. This was quite evident...More

1  Thank gordonclra
Response from Stephan M, Manager at Hotel Shangri-La Santa MonicaResponded 11 May 2016

First and foremost, thank you so much for posting your review on TripAdvisor. We are so grateful for the opportunity to connect with our guests after their departure, and at the same time help our future guests better familiarize themselves with our hotel. On behalf...More

Reviewed 4 May 2016

I have to admit, Hotel Shangri La was one of my biggest hotel let downs of the year. I had expected such good things given the pictures on their website ... I mean, Anthony Bourdain wrote about his stay here on his show. How bad...More

1  Thank LovinHotelLife
Response from Stephan M, Manager at Hotel Shangri-La Santa MonicaResponded 11 May 2016

First and foremost, thank you so much for posting your review on TripAdvisor. We are so grateful for the opportunity to connect with our guests after their departure, and at the same time help our future guests better familiarize themselves with our hotel. On behalf...More

Reviewed 27 April 2016 via mobile

The hotel was excellent, the staff good and the room clean. However, the bath (which has the shower in it) is a large tub, set high with a marble surround and it needs great agility to get in and especially out of it safely. Not...More

Thank simoncC9250CK
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 30 April 2016

Thank you so much for taking the time to share your comments on TripAdvisor. We are so glad that you enjoyed your time with us and that our staff was able to enhance your experience. On behalf of the hotel, I want to sincerely apologize...More

Reviewed 23 April 2016

The hotel is lovely. I stayed here in April for a couple of days. It has an old school apartment style feel it it, all the hotel corridors are outside, looking onto the pool. The pool area is great, would love to see it in...More

Thank Ed W
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 23 April 2016

Thank you so much for taking the time to post your review on TripAdvisor. We are so happy to read that you enjoyed your time with us. It always gives us great pleasure to know that our guests appreciate the classic Art Deco architecture. We...More

Reviewed 21 April 2016

This is my third review and probably my 10th or more stay. The most exciting thing is wondering what my next room is going to be like, I am sure every one is different, this is such a unique hotel. The location is fantastic opposite...More

1  Thank Vanessa M
Response from Sonny V, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 23 April 2016

Thank you so much for posting this wonderful review on TripAdvisor. It goes without saying that your loyalty to our Hotel is valued. It is an absolute pleasure to welcome you back time and time again. We couldn't be happier to read such words as...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$361 - US$690 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$361 - US$690 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (478)
Room & Suite (433)
Pool & Beach (114)
Dining (63)
Amenities (28)
Family and Play Areas (2)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
Mycca S
19 January 2018|
AnswerShow all 6 answers
Response from Shangrila90401 | Property representative |
Hi Mycca S, the pool is open everyday from 7am - 11pm. Thank you, Hotel Shangri-La Management
0
Votes
DeborahHa
14 September 2017|
AnswerShow all 3 answers
Response from Kelvin M | Reviewed this property |
I think you are allowed to leave your cases in receptiom and pick them up when It is time to leave. Or ask reception for an extended stay till after lunch,they may oblige, what you dont ask, you don't getting
2
Votes
SinCityTraveler
16 July 2017|
AnswerShow all 3 answers
Response from Shangrila90401 | Property representative |
Valet parking is $42 per night with in and out privileges which is a really good value for the area.
0
Votes
Room Tips
"If our room was anything to go by, all rooms are quiet. Air conditioning was effective and inaudible."
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"Do not rely on sofa bed."
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"6th floor suites are spacious and offer great views"
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"Rooms are very wide, clean and excellent room service"
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