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Hotel Shangri-La Santa Monica

AMOMAUS$400*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$443*
US$400*
Great Deal
US$442*
US$442*
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Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
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1,051 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Santa Monica
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Showing 888: English reviews
Reviewed 15 March 2017 via mobile

We checked in Thursday night at about 10:30pm and, once in the room cringingly realized that it was not the room we paid for. From the reception they said that was the only room left available. Being too late into the night we decided to stay and sort it out the next day. Unfortunately, the next day nobody was willing...

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4Thank Cristina M
Montreal, Quebec
Reviewed 14 March 2017

Front desk staff was fantastic and concierge was GREAT! The rooms are beautiful, fabulous location, rooftop bar is a must see... I highly recommend the hotel. Overall condition of the property exceeded my expectation!:)

Review collected in partnership with this hotel
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Thank Oldrich B
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Oldrich B, We cannot thank you enough for such a wonderful review! As much as you enjoyed our staff, please believe that they enjoyed being able to assist and get to know you many times more! The location, bestowing unparalleled ocean panoramas, first tier shopping, and some of the finest restaurants in the world only a short walk away, is...

Reviewed 12 March 2017 via mobile

I went there part of my business trip to LA thinking that this is part of Asian Shangri La chain. Big surprise this is totally different standalone hotel. Overall interesting place. Art deco style. For 5 star hotel lovers it is not the place. For other looking for a difference i will suggest. Per night it is around usd500. Hence...

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Thank Zafer S
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Zafer S, First of all, thank you so much for the good review along with the kind words regarding our property! While we share the moniker with the Shangri-La International brand, you are correct, we are an entirely distinct hotel. This can be, and very often is, misconstrued by guests who look at us online, and upon seeing the familiar...

Anaheim, California
Reviewed 10 March 2017

Best Hotel stay ever! Wouldn't change a thing! Loved the beach view location is just perfect. Great surroundings how you can go out and straight into shopping or just to walk. The Suite is awesome! Great Tub I must add! I so wanted to add that to my tab ;) Over this Hotel exceeded my expectations!

Review collected in partnership with this hotel
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Thank 930bridgettc
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

930bridgettc, Wow, thank you so much for your extraordinary praise of our hotel and staff! We sincerely appreciate it and are overjoyed that you had such a wonderful experience with us. We definitely take pride in our inimitable ocean views and our deep soak luxury tubs so to hear that you enjoyed these features so immensely brings us such pleasant...

Reviewed 10 March 2017 via mobile

Our family reserved a " Suite" at the Hotel Shanghai-La in late February. The so called "suite" was a mere two feet across from the entrance to a room under FULL construction. Door was off, carpet at entrance filthy, total disarray and completely unacceptable. Our suite had a fireplace opening, no fireplace. When the staff was finally advised of our...

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3Thank Ellen W
A TripAdvisor Member
2 reviews
Reviewed 7 March 2017

The hotel is in an ideal location, and has been updated beautifully Our room was very nicely arranged, though not huge; the bed was very comfortable, and room nicely appointed. The bathroom was spacious, and the shower so spacious! We could see the ocean from our room, and access the beach access directly across the street. The staff was very...

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Thank A TripAdvisor Member
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for the five star review! We cannot express how overjoyed we are to hear how pleasant your experience was! As we are an art deco property with a rich and extensive history, it is evident that you were able appreciate the vintage veneer of our hotel while do doubt enjoying our luxurious rooftop lounge and our...

laguna beach
Reviewed 6 March 2017

We had never stayed in the Santa Monica area before - wanted to be near the Santa Monica Pier. This hotel is a short stroll from the Pier - so perfect location. Great view from the room and from roof top bar. Pool and spa area very nice and clean and new. Staff very friendly and helpful.

Review collected in partnership with this hotel
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Thank M2737XMkatek
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for the amazing review! We are certainly in agreement that our location cannot be beat. We offer breathtaking ocean panoramas and short walks to some of the best shopping in all of California. We are so delighted that we could go the extra mile to make you feel at home with us! Our staff takes great...

Las Vegas, Nevada
Reviewed 4 March 2017

The location and amenities were the best! Our room was beautiful with a great view of the ocean and Santa Monica Pier. The staff went above and beyond during our stay... they were extremely friendly and accommodating.

Review collected in partnership with this hotel
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Thank margaretfrancesb
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

This is wonderful to hear! Thank you so much for taking the time to bestow such a gracious review on us. We wish every review could be like yours as our staff works tremendously hard to make sure to always prostrate obsequiously to all of our guests. We sincerely appreciate you choosing to stay with us and we look forward...

Okemos, Michigan
Reviewed 2 March 2017

We were so pleased throughout our stay at how friendly and helpful the staff were. The hotel is in a great location overlooking the ocean and a short walk down to the beach and to all the shops and restaurants in the area. The pool was warm and sheltered from the wind. The hotel is older and restored, not all...

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Thank Lexa888
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

We are so happy that you chose to share this experience online because this is exactly what the hotel shangri-la experience is all about. We make it our highest priority to make sure our guests accommodations and experience take precedence over anything else. We are so delighted that you could be upgraded to a nicer room while relishing all the...

Los Angeles, California
Reviewed 1 March 2017

We had our engagement party at the rooftop venue and it went off perfectly as planned. The staff was great... very accommodating to our needs and helpful with our guests. This is a beautiful hotel with excellent service. Our overnight stay in one of the suites was memorable for the view and art deco furnishings. Just what a special evening...

Review collected in partnership with this hotel
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Thank O9300FKsteves
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

O9300FKsteves, First things first...Congratulations!! We remember you checking in and we must commend the way you set up the proposal, it was so unique and romantic! We are so delighted we could participate in undoubtedly one of the most memorable days of both your lives. There is nothing that makes us happier than making our guests experience a memorable and...

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07/05/2017 08/05/2017
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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: €347 - €808 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, HotelsforEveryone, Priceline, Cheap Tickets, Cancelon, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Shangri-La Santa Monica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#11 Luxury Hotel in Santa Monica
#12 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
17 questions
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedroom suites are perfect for a group travelling together”
56benjamins, 12 Apr 2017 | Read review
“Terrace Suites = BEST.”
555cliffl, 24 Mar 2017 | Read review
“higher floors better, ocean avenue very noisy”
snorkeler, 19 Mar 2017 | Read review
“I do not know how to choose a better room”
95sheilar, 27 Feb 2017 | Read review
“Definitely get a sea view room.”
JackieS210, 12 Feb 2017 | Read review
5 of 5
AMOMA
US$400* /night
View Deal
Booking.comUS$442
Expedia.comUS$442
TripAdvisorUS$442
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Prices are for 1 room, 2 adults
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