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Hotel Shangri-La Santa Monica

1,223 reviews
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Traveller (459)
Room & Suite (432)
Pool & Beach (113)
Overview
  • Excellent44%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“rooftop bar”(137 reviews)
“art deco”(70 reviews)
“pool area”(79 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,223)Write a Review
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All reviewsrooftop barart decopool areatwo bedroom suitefull kitchenocean viewour honeymoonperfect locationvalet parkingfarmers marketocean avenuethird street promenadelos angelesvenice beachpierconciergebathtub
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31 - 35 of 1,035 reviews
Reviewed 17 November 2017 via mobile

This hotel is so conveniently located, with the only rooftop bar in Santa Monica. Room is on the small side but it didn’t matter because the bed was super comfy and the open air windows were awesome. The hotel staff were so accommodating and welcoming,...More

Thank Brittany P
Response from Shangrila90401, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 20 November 2017

Dear Brittany P, Thank you for such a kind and thoughtful review! We are overjoyed to hear how thoroughly you enjoyed every aspect of our hotel! We certainly take gratification in our superlative guest service, so to hear genuine praise of it is always heart...More

Reviewed 16 November 2017

This is a BEAUTIFUL hotel with friendly, caring and helpful staff. The gardens & common areas are delightful. If you are a smoker, this is about the ONLY hotel we came across that offers a "comfortable, designated area". The Hotel restaurant serves delectable delights and...More

Thank ChristinaMCGM
Response from Shangrila90401, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 17 November 2017

Dear ChristinaMCGM, Thank you so much for taking the time to post your comments on TripAdvisor. We are so happy to read that you enjoyed your stay, and that this hotel has the honor of being on your list of recommendations. The beauty of this...More

Reviewed 15 November 2017

We were visiting from NYC for our friend's 50th birthday multi-day event. About 60 of us stayed at the hotel. It is a nice Art Deco hotel in an excellent location & awesome rooftop bar. While all of the employees were really nice and pleasant,...More

Thank Leslie A
Response from Shangrila90401, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 16 November 2017

Dear Leslie A, Thank you so much for such a flattering review! We are so glad that you enjoyed your time here, and are honored that we could have been a part of your friend's 50th birthday! Our hotel staff is dedicated to offering each...More

Reviewed 12 November 2017

No jokes when i say the best of Santa Monica. Goes without saying the location is perfectoo. The moment you step in, you are greeted with bundles of smiles. Hospitality cannot be marked with just excellent 5 stars. Its more... ADRIENE MILEY And LAUREN HUCKETT,...More

Thank Anupam T
Response from Shangrila90401, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 13 November 2017

Dear Anupamthapar, Thank you for so much for such a wonderful review and for taking the time to write! We are thrilled to read about the extraordinary experience you had at Hotel Shangri-La and thanks again for your compliments to Adrienne and Lauren. We believe...More

Reviewed 10 November 2017 via mobile

Adrienne Miley, chief concierge, helped us out no end. She is a saint and was so gracious, even though we were not hotel residents. If her service is anything to go by, I wouldn't hesitate to recommend this hotel. Excellent job, Adrienne, and thank you...More

Thank Isobel B
Response from Shangrila90401, Guest Relations Manager at Hotel Shangri-La Santa MonicaResponded 13 November 2017

Dear Izzy and Steve, Thank you so much for taking the time to post your review on TripAdvisor. To see the names of our staff members mentioned in the TripAdvisor comments gives us such pride. Adrienne is truly world class and we are so honored...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$357 - US$1,074 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#11 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$357 - US$1,074 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#11 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (459)
Room & Suite (432)
Pool & Beach (113)
Dining (63)
Amenities (28)
Family and Play Areas (2)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
Mycca S
19 January 2018|
AnswerShow all 6 answers
Response from Shangrila90401 | Property representative |
Hi Mycca S, the pool is open everyday from 7am - 11pm. Thank you, Hotel Shangri-La Management
0
Votes
DeborahHa
14 September 2017|
AnswerShow all 3 answers
Response from Kelvin M | Reviewed this property |
I think you are allowed to leave your cases in receptiom and pick them up when It is time to leave. Or ask reception for an extended stay till after lunch,they may oblige, what you dont ask, you don't getting
2
Votes
SinCityTraveler
16 July 2017|
AnswerShow all 3 answers
Response from Shangrila90401 | Property representative |
Valet parking is $42 per night with in and out privileges which is a really good value for the area.
0
Votes
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Room Tips
"We had an ocean view room and had an expansive ocean view."
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"Room with ocean views are great and offer a great sunset or sunrise view."
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"room away from the pool which can be noisy if there are kids playing. Ask if there is a room with a stall..."
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"Ocean views are breath taking."
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