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Hotel Shangri-La Santa Monica

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Hotel Shangri-La Santa Monica
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962 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Santa Monica
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Showing 809: English reviews
Level Contributor
3 reviews
Reviewed 25 October 2016 via mobile

My friend and I just returned from a long weekend at the Hotel Shangri La. The staff is genuinely helpful. The hotel is perfectly located, walking distance for everything you need or want and the beach right across the street. The hotel corridors are motel like, but the rooms are elegantly appointed, beds super comfy, Jacuzzi and walk in shower... More 

Helpful?
Thank Roberta K
Auckland, New Zealand
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 October 2016 via mobile

Great location, lovely friendly staff, Adrienne on concierge went out of her way to help us find the exact rental car. Only downside is rooms can be small, so ask for one with a dressing room or a suite if you can. Awesome Art Deco restoration. The rooftop bar was a let down for us, too small. The pool was... More 

Helpful?
Thank gemmacro
Toronto, Canada
Level Contributor
133 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 24 October 2016

The room was spacious, comfortable and just fine except for street noise (our room faced the side street, not the main one out front). The rooms were not as pictured given the website and build-up about recent renovations. While friendly staff open the doors every time you come and go, it felt as intrusive as it did helpful - not... More 

Helpful?
1 Thank Stewsview
1 review
Reviewed 24 October 2016 via mobile

My husband and I had a short 2 night stay in late October , the staff were incredibly helpful especially Adrienne the fantastic concierge. We were upgraded to a suite which was fab especially the huge bath/ jacuzzi. Our ocean view was just wow! Overall I would recommend this hotel to couples or young friends , it's art deco super... More 

Helpful?
Thank Michelle B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016 via mobile

The service was awesome. Very friendly staff and always happy to help. Valet was rather expensive but we were only there 3 days so didn't look into anything else close by. You can book tours or theme parks in the hotel which is really helpful. The beach is just across the road. There is a lot of restaurants and bars... More 

Helpful?
Thank LFairweather
1 review
Reviewed 19 October 2016

Location is fantastic and our room had an ocean front view. The rooms are a bit old need a face lift, but for the price, it's not a bad value. My wife and I were celebrating our anniversary and planned to order in-room dinner and hang at the rooftop patio with the amazing view, but the hotel suffered power outage... More 

Helpful?
Thank Nick R
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Good Morning Nick, I feel so sorry to read your review, I also realize your frustration of not having the full refund you requested may have amplified your perception of some events. On Saturday October 15th a power outage affected the city of Santa Monica for 38 minutes, as soon as this happened our emergency generator provided power to our... More 

Callander, United Kingdom
Level Contributor
373 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 12 October 2016 via mobile

My wife and I decided to treat ourselves to a single night stay here and booked on the way down to LAX. Very comfortable room and room service, but the price paid does not reflect the overall quality of the Hotel. The reception staff were also quite "curt" when we checked in. Don't think we would come back again!

Helpful?
Thank Markeverett
Auckland, New Zealand
Level Contributor
5 reviews
Reviewed 10 October 2016

We recently enjoyed two nights and loved every second of it. Perfect location, amazing staff and an absolutely stunning room albeit we were lucky to be in a two bedroom suite. Special mention to Adrienne Miley - Chief Concierge who was truly excellent and tirelessly attentive. You can't go wrong with this hotel. It might be a little pricier, but... More 

Helpful?
Thank SARNOR70
Saint Charles, Illinois
Level Contributor
26 reviews
Reviewed 5 October 2016

I never stayed at the hotel but did manage to have drinks on the couches at their rooftop bar. It was chilly out so the waitress gave us blankets and a heater to make us more comfortable. Drinks were good and views are beautiful too! Wait staff friendly.

Helpful?
Thank KathleenPR
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Hi Kathleen, We are glad to see that our team at the Onyx rooftop lounge was able to assist you and provide those attention which make the difference. We will make sure to share this review with the entire team as an encouragement and hopefully we will get to welcome you at the hotel as well on your next visit.... More 

Los Angeles, California
1 review
Reviewed 4 October 2016

This is a really great hotel for couples. Very romantic, right on the ocean. Fast, easy check in, clean room and good service overall. A bit overpriced, but I guess that's expected for staying right on the beach in Santa Monica!

Helpful?
Thank alk5165
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Good Evening Alk5165, We are happy to see that we were able to make your visit of Santa Monica more special. this historical building is a landmark and definitely hold a share of romanticism. Stephan More 

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401-1019
Region: United States > California > Santa Monica > Santa Monica
Price Range: €309 - €561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#10 On the Beach Hotel in Santa Monica
#11 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
14 questions
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of the sea”
 of 5 bubbles DeeDeenor, 28 Nov 2016 | Read review
“Ask for an ocean view. It is splendid.”
 of 5 bubbles MarjorieH286, 27 Nov 2016 | Read review
“definitely book a ocean view room”
 of 5 bubbles happytravelsfromuk, 25 Nov 2016 | Read review
“Ocean front of course”
 of 5 bubbles nyfriend, 20 Nov 2016 | Read review
“If you insist on staying here, upgrade if you can afford it.”
 of 5 bubbles GARYA2424, 25 Oct 2016 | Read review
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