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Courtyard by Marriott Santa Monica

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Traveller (90)
Room & Suite (67)
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Overview
  • Excellent36%
  • Very good39%
  • Average15%
  • Poor2%
  • Terrible8%
Travellers talk about
“few blocks”(11 reviews)
“metro station”(5 reviews)
“street promenade”(10 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard by Marriott Santa Monica
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Reviews (110)
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36
36
14
3
8
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LanguageEnglish
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36
36
14
3
8
Show reviews that mention
All reviewsfew blocksmetro stationstreet promenadewatch netflixfour blockslobby cafefire pitgreat locationhardwood floorsfront deskvalet attendantpublic parkingstarbucks coffeepros and consdirectly across the streetdowntown lapool and hot tub
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1 - 5 of 97 reviews
Reviewed 4 days ago

The first time I stayed at this lovely new hotel I was upgraded before I arrived to a huge studio with full floor to ceiling windows. Very impressed even with the view of the Metro line. The pool area and hot tub are just big...More

Thank Gregory S
Response from Billy D, General Manager at Courtyard by Marriott Santa MonicaResponded 3 days ago

Hello and thank you for your review. Sounds like we could have been more efficient in getting you in, for this I apologize and I hope it was not too much of an inconvenience. We appreciate your business and look forward to welcoming you back...More

Reviewed 1 week ago via mobile

The homeless people must love it here. While having a sandwich at the cafe, a homeless man came up and tapped on the window and was waved in by the staff. He wasn’t a guest nor did he order anything. He came in to watch...More

Thank MssMoss
Response from Billy D, General Manager at Courtyard by Marriott Santa MonicaResponded 5 days ago

Hello and thank you for taking the time to provide feedback on your stay. I appreciate all feedback, the good and the not so good. Although we are in a great location, close to the beach, the famous Santa Monica Pier, Santa Monica Promenade and...More

Reviewed 1 week ago via mobile

Staff are friendly and welcoming, nothing is too much trouble. We were only in our room 10 minutes when a staff member came up and delivered a complimentary muffin with a candle and gorgeous plate arrangement for my 21st birthday, we had only briefly mentioned...More

Thank Hannah_97ox
Response from Billy D, General Manager at Courtyard by Marriott Santa MonicaResponded 1 week ago

Hello Hannah_97ox! Thank you so much for the kind words. And happy belated birthday! I am happy to see that our staff took good care of you on your visit. Thank you again for choosing to stay with us for your special occasion. Hope to...More

Reviewed 2 weeks ago via mobile

This property is nice. Let’s start at the beginning. Very modern with a unique look. Well situated on Colorado Blvd a mile or less from the famous Santa Monica pier and Park. Metro across the street and scooters out front. Transportation available. Good shuttle service....More

1  Thank WE273
Response from Billy D, General Manager at Courtyard by Marriott Santa MonicaResponded 2 weeks ago

Hello and thank you for taking the time to provide feedback. I am so sorry to hear about the straggler in the bathroom. We secure the building pretty well with key access but someone must have got through. I hope security was able to take...More

Reviewed 3 weeks ago

I don't write a review unless I've had a particularly negative or positive experience. This was very negative! Go next door to the Hyatt instead!! It's the same price, but MUCH better quality!! The staff here was so unfriendly, and took forever to complete any...More

1  Thank mclarenmarie7
Response from Billy D, General Manager at Courtyard by Marriott Santa MonicaResponded 2 weeks ago

Hello and thank you for staying with us. I am sorry to hear you did not have a good visit with us. I can assure you that the level of service you had is not the norm. We do have a variety of rooms to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$340 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$340 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (90)
Room & Suite (67)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (3)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
milorcan51695
15 May 2018|
AnswerShow all 5 answers
Response from Soccamomma1316 | Reviewed this property |
I'm not sure, but we were able to check in earlier than the posted check-in time, if that helps.
0
Votes
zoe w
10 May 2018|
Answer
Response from Elsie M | Reviewed this property |
I would think the pool should be open. Lovely setting. You will enjoy!
1
Vote
michelle l
26 February 2018|
AnswerShow all 5 answers
Response from Billy D | Property representative |
Hello and thank you for your inquiries. 1) We have a Café in the lobby which serves light fare options both for breakfast and dinner. We also serve Starbucks as well. There is a cost however. 2) We proved bikes on rental... More
0
Votes
Room Tips
"Higher floors have king beds, fairly good sized rooms."
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"Suite was an upgrade, but faces the Metro link. Has a balcony, but..."
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"Get a corner room with views towards the beach"
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"Try to get the ocean view. Easier to get a better room on off-peak days."
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