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Hilton Santa Cruz / Scotts Valley

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Traveller (114)
Room & Suite (50)
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Overview
Hotel website
6001 La Madrona Dr, Santa Cruz, CA 95060-1057 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (571)
Filter reviews
556 results
Traveller rating
280
124
70
53
29
Traveller type
Time of year
LanguageEnglish
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280
124
70
53
29
Show reviews that mention
All reviewsfourth floornice hotelbeautiful propertybreakfast buffetfront desk staffforest viewquiet locationeasy accessrooms are spaciousexcellent stayan upgradepool and hot tubparking lotstayed here for one nightshort drivenice roomelevator
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1 - 5 of 556 reviews
Reviewed 3 days ago

This was our second stay here. This was a family trip with 2 young children, we had a suite which was spacious and room for the kids to run around which was great. Staff are friendly and made us feel welcome upon arrival. This time...More

Thank Miss_Clementine
Response from GregoryP1715, Manager at Hilton Santa Cruz / Scotts ValleyResponded 3 days ago

Thank you so much taking the time to let us know about your recent visit. I’m glad you had a good time on your family. It sounds like you all had a great time in Santa Cruz area. And thank you so much for your...More

Hotel's Favourite
Reviewed 5 July 2018 via mobile

We arrived after a horrifying experience at the Hampton Inn in Santa Cruz. Upon checking in, the front desk person Anna was amazing from start to finish. She apologized for how bad the experience was that her other hotel and accommodated us to make us...More

1  Thank Scott H
Response from Gregory P, Manager at Hilton Santa Cruz / Scotts ValleyResponded 5 July 2018

Dear Scott H, Thank you so much for taking the time for your positive feedback. Anna is one of many superstars at the Hilton. We are glad you stayed with us and had such a wonderful experience. We hope you had time to get out...More

Reviewed 4 days ago via mobile

I’m writing this review coz we received excellent service from KRISHAN,he was very helpful and accommodating during our stay at this Hilton hotel, he has made our 3 day stay here very memorable thank you Krishan, I told you Got you bruuh!!More

Thank jeffrey s
Response from GregoryP1715, Manager at Hilton Santa Cruz / Scotts ValleyResponded 3 days ago

Thank you so much taking the time to let us know about your recent visit. It sounds like you all had a great time in Santa Cruz area. I know our staff takes great pride in the service they provide. We will let Krishan know...More

Reviewed 5 days ago

Thank you for great service! This property was specified by the wedding party that it's the best hotel in the general area of the event. And, I don't deny that this is true! I would come back even if we didn't have an event to...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Robb W
Response from GregoryP1715, Manager at Hilton Santa Cruz / Scotts ValleyResponded 4 days ago

Thank you for taking the time to review your recent stay with us! I am glad that you found our staff attentive and loved the hotel! We pride ourselves on our staff, and they all appreciate when their hard work and excellent customer service is...More

Reviewed 1 week ago

Staff tried to put me in a room downgraded from the one I reserved. Second room smelled of cannibis. Staff were laid back and casual like they weren't at work. Whenever i approached the front desk, one guy specifically would respond to me with "what's...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank brittanygrinnell
Response from GregoryP1715, Manager at Hilton Santa Cruz / Scotts ValleyResponded 6 days ago

Thank you so much for taking the time to tell us about your recent stay at our hotel. We sincerely apologize for failing to exceed your expectations in the levels of service you received during your stay. Please know that what you’ve described is far...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$161 - US$400 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
,
Hilton Hotel Santa Cruz
Location
United States > California > Santa Cruz
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$161 - US$400 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
,
Hilton Hotel Santa Cruz
Location
United States > California > Santa Cruz
Photos
Traveller (114)
Room & Suite (50)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (4)
Nearby
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Nearby RestaurantsSee all 399 restaurants in Santa Cruz
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Nearby AttractionsSee all 158 attractions in Santa Cruz
Canepa Motorsports Museum
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2.03 km away
Mount Hermon Adventures
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3.32 km away
Henry Cowell Redwoods State Park
607 reviews
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Cinelux Scotts Valley Cinema
24 reviews
1.11 km away
Questions & Answers
Ask a question
Withkid
30 November 2017|
Answer
Response from karlar15 | Reviewed this property |
Not sure what the fee is and there are restrictions as to the size of dog. I believe they have all this info on their website.
0
Votes
Room Tips
"The appetizers at the bar are really good and worth the price."
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"be sure to request everything you want in a room before booking! maid cleaned and didn't leave hand..."
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"If you have a room on the 5th or 6th floor, park in the back parking lot."
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"avoid at all costs. filthy."
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