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Fairfield Inn & Suites Santa Cruz

82 reviews
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Traveller (33)
Room & Suite (29)
Dining (8)
Overview
  • Excellent53%
  • Very good32%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (82)Write a Review
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1 - 5 of 81 reviews
Reviewed 2 January 2018 via mobile

I enjoyed my stay, especially when I realized it was a newer/up to date hotel. The cleanliness was fantastic, however the queen room was teeni tiny. Not a big deal since it was a one night stay, but I can’t imagine families or anyone with...More

Thank NicolaQ Q
Response from Ebitter, Manager at Fairfield Inn & Suites Santa CruzResponded 3 January 2018

Dear NicolaQ Q, Thank you for sharing your experiences of the Fairfield Inn and Suites Santa Cruz. We are more than happy to hear that you enjoyed your stay in our hotel. Our Management company requires guests with certain rate code reservations to sign the...More

Reviewed 21 November 2017

A new hotel that’s clean with big rooms. The rooms have separate living and sleeping quarters, two TVs. The staff is nice, they have free parking, and there are plenty of amenities (pool, fitness, and business). The hotel sits on the edge of the city...More

Thank mfreund72
Reviewed 8 November 2017 via mobile

Quiet room. King bed, non smoking room. Easy access and free parking. Has extra blanket in room. Two power plugs next to bed. Consistency is underrated. First floor reception area is clean and bright. Was able to check in remotely.

Thank robertcm683
Response from Nathan W, Manager at Fairfield Inn & Suites Santa CruzResponded 9 November 2017

Dear Robertcm683, Thank you for taking your time to share your feedback with us. We are happy to hear that you enjoyed your stay. Please visit us again when you return to Santa Cruz!

Reviewed 6 November 2017

We had a great stay here a few weeks back. They have a pool and spa and an included hot breakfast. All the rooms have a microwave and a mini fridge so we were able to reheat leftovers from our dinner out. They are really...More

Thank Rebecca B
Response from Nathan W, Front Desk Associate at Fairfield Inn & Suites Santa CruzResponded 8 November 2017

Thank you for taking the time to leave us a guest review! We are delighted to hear you had such an exceptional stay with us. It will be a pleasure to have you with us again in the future!

Reviewed 10 October 2017

This was not a good stay. One young gentleman was kind on the phone/front desk, the rest were rude and condescending. We ended up with a double queen, very tight and tough for even a family of 4 to move around. We were booked here...More

Thank letherbuck
Response from Nathan W, Manager at Fairfield Inn & Suites Santa CruzResponded 12 October 2017

Dear Letherbuck, Thank you for taking your time to share your feedback with us. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the size of the two queen rooms. We understand that you needed a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$137 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$137 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (29)
Dining (8)
Questions & Answers
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Parthenia M
19 September 2016|
AnswerShow all 3 answers
Response from sabrinayb | Reviewed this property |
Sorry, we didn't make coffee in the room
1
Vote
Nicandro P
26 February 2016|
AnswerShow all 2 answers
Response from Ebitter | Property representative |
Some of our King Suites on the 3rd and 4th floor have a peak of the ocean!
0
Votes
Nicandro P
26 February 2016|
AnswerShow all 2 answers
Response from Ebitter | Property representative |
Our heated pool and Jacuzzi are outdoors.
0
Votes
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12
Room Tips
"High Rooms have balcony's"
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"I'd say that rooms at the end of the hallways are quieter for couples or adults traveling without kids..."
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"Ask for an ocean view room"
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"Many rooms have balconies, and I believe some rooms on higher floors have ocean views, but you'd need to..."
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