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All reviewsnatural bridges state beachnewer hotelodd locationfront deskveggie sausagesqueen roompull out couchbedroom areaexercise roomanswered the phonenice hotelwaffle makerminute drivewalking distancesmall balconybed and pillowswaffles
I enjoyed my stay, especially when I realized it was a newer/up to date hotel. The cleanliness was fantastic, however the queen room was teeni tiny. Not a big deal since it was a one night stay, but I can’t imagine families or anyone with...More
Thank NicolaQ Q
Response from Ebitter, Manager at Fairfield Inn & Suites Santa CruzResponded 3 January 2018
Dear NicolaQ Q,
Thank you for sharing your experiences of the Fairfield Inn and Suites Santa Cruz. We are more than happy to hear that you enjoyed your stay in our hotel. Our Management company requires guests with certain rate code reservations to sign the...More
A new hotel that’s clean with big rooms. The rooms have separate living and sleeping quarters, two TVs. The staff is nice, they have free parking, and there are plenty of amenities (pool, fitness, and business). The hotel sits on the edge of the city...More
Quiet room. King bed, non smoking room. Easy access and free parking. Has extra blanket in room. Two power plugs next to bed. Consistency is underrated. First floor reception area is clean and bright. Was able to check in remotely.
Response from Nathan W, Manager at Fairfield Inn & Suites Santa CruzResponded 9 November 2017
Thank you for taking your time to share your feedback with us. We are happy to hear that you enjoyed your stay. Please visit us again when you return to Santa Cruz!
We had a great stay here a few weeks back. They have a pool and spa and an included hot breakfast. All the rooms have a microwave and a mini fridge so we were able to reheat leftovers from our dinner out. They are really...More
Thank Rebecca B
Response from Nathan W, Front Desk Associate at Fairfield Inn & Suites Santa CruzResponded 8 November 2017
Thank you for taking the time to leave us a guest review! We are delighted to hear you had such an exceptional stay with us. It will be a pleasure to have you with us again in the future!
This was not a good stay. One young gentleman was kind on the phone/front desk, the rest were rude and condescending. We ended up with a double queen, very tight and tough for even a family of 4 to move around. We were booked here...More
Response from Nathan W, Manager at Fairfield Inn & Suites Santa CruzResponded 12 October 2017
Thank you for taking your time to share your feedback with us. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the size of the two queen rooms. We understand that you needed a...More