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I've stayed in some pretty bad hostels, but this was the worst accommodation I've ever had. The reception staff were so rude, they barely acknowledged us when we came in and suddenly just demanded our $100 deposit. We paid in 20s and they put this...More
The motel was ok. Yes it is older. Something's need to be fixed and carpet needs to be replaced for sure. No blow dryer. Never tried the breakfast. We felt safe and we loved the indoor pool and hot tub. For us it was fine,...More
When we first pulled up we saw the area and exterior and said "no". Tried to cancel reservation but they wouldn't allow that. The room was clean and better than expected. Not recommended but it met basic needs. Wouldn't let my 18yr old daughter walk...More
It was surely one of the worst hotels I've been in. The manager came to wake us up at 10 to be sure we'd check out by 11 threatening us with extra fees. Other fun fact i spotted two coakroaches under the bed when doing...More
Where do I start...
The room was obviously recently renovated but...there is not a single hook in the whole room, there's no closet, no hangers, no towel bar, no toilet paper holder. One flimsy, holey blanket on the bed, not a single picture on the...More
Response from GuestXperienceTeam, Guest Relations Manager at Surf City Inn & SuitesResponded 2 weeks ago
Thank you for taking the time to review our property. We sincerely appreciate your business. We are very sorry that our hotel was not better suited to your needs. We will review your comments with our management team to see what improvements we can make....More
US$93 - US$342 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Santa Cruz
#15 On the Beach Hotel in Santa Cruz
Number of rooms
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