We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Santa Cruz

Traveller (25)
360
Panoramas (7)
Pool & Beach (20)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Golf course
Heated pool
Hot Tub
Laundry Service
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Accessible rooms
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
34Restaurantswithin 1 km
7Attractionswithin 1 km
290Reviews
193Photos
1Q+A
50Room tips
Traveller rating
  • 82
  • 90
  • 61
  • 23
  • 34
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Room was great other than the bathroom door wouldn't close. Room with 2 beds also had a sleeper sofa so that was handy. Don't count on the breakfast as there's not much there compared to the Comfort Inn in Seaside, Oregon. This Santa Cruz Comfort Inn had no eggs, vegan
Read more
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa Cruz
Responded 15 Nov 2018
Dear Sheree, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your comments - we will investigate and see if there is any action that we can take to see if we can improve our guest's experience. Best wishes, Hotel Management.
Read more
Pleasantly surprised. Small but comfortable. Great for a short stay. My two sons and I went on a last minute road trip and stayed one night. As a single mom, I didn't feel safety was an issue. Only drawback was that we were placed next a busy street which is also a HWY entrance
Read more
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa Cruz
Responded 8 Nov 2018
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We enjoyed being your host and would love to do so again if your travels bring you back to the area. Best wishes, Hotel Management.
Read more
This is an older motel with a franchise with Comfort Inn, so it doesn't have the polish and comfort you might expect from a Comfort Inn. The location is good. Not next to the beach but it's not too far away. The fabulous ice cream store, Marianne's, is an easy walk away. The
Read more
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa Cruz
Responded 11 Oct 2018
Dear Vaisselle, Although glad that you had a pleasant experience at our property, we were sorry to hear that some issues marred your stay with us. We do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We hope that you might enjoy a better stay with us in the future. Best wishes, Hotel Management.
Read more
We checked in on Sunday evening and had the worst customer service experience ever. After waiting 20 minutes to check in, our first room’s door key wasn’t working. We tried a few more keys before Jay, the front desk employee, got us another room. The toilet wasn’t working on the
Read more
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa Cruz
Responded 3 Oct 2018
Dear Guest, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your comments - we will investigate them further and ensure improvements occur as a result. Best wishes, Hotel Management.
Read more
My wife and I were just looking for a cheap place to lay our heads for the night. Usually you can't go wrong with Comfort inn. The first thing we experienced was a severe lack of parking spaces, partially due to a few visitors not parking between the lines, not entirely comfort
Read more
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa Cruz
Responded 29 Sep 2018
Dear Guest, Although glad that you had a pleasant experience at our property, we were sorry to hear that some issues marred your stay with us. We do wish that you had made us aware of these during your stay so that we could have remedied them for you. We hope that you might enjoy a better stay with us in the future. Best wishes, Hotel Management.
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorComfort Inn Santa Cruz
The Two Double Room at the Comfort Inn Santa Cruz
Professional photo exclusively commissioned by TripAdvisorComfort Inn Santa Cruz
The Non-Smoking King Room at the Comfort Inn Santa Cruz
Professional photo exclusively commissioned by TripAdvisorComfort Inn Santa Cruz
The Non-Smoking Double Queen Room at the Comfort Inn Santa Cruz
Professional photo exclusively commissioned by TripAdvisorComfort Inn Santa Cruz
The Bridal Suite at the Comfort Inn Santa Cruz
our room
PreviousNext
12345624
We do in some if the rooms, those rooms are category are NK1 nonsmoking rooms, thank you best Oscar Sanchez, General Manager.
0 votes
"Choose a room away from the front desk. Also, no elevators only stairs."
"Downstairs by the pool was a great location for us!"
"The pool may be tiny but you are within a block from the ocean."
"Do not stay on a weekend"
"had upstairs #224 large king bed & double with privacy door and huge bathroom. its clean and has an excellent breakfast."
PreviousNext
12345610
PRICE RANGE
US$79 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn santa cruz hotel santa cruz
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
63
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing