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BEST WESTERN PLUS All Suites Inn

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BEST WESTERN PLUS All Suites Inn
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607 Reviews from our TripAdvisor Community

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Showing 581: English reviews
Reviewed 30 November 2015

Everything was very nice. The people upstairs were very noisy and the desk clerk took care of it. The breakfast was good and enjoyed the atrium. A little pricey but in the same range as the other hotels.

Review collected in partnership with Best Western
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Helpful?
Thank nancylS990MM
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Dear Guest, Thank you for taking the time to post a review of the Best Western Plus, All Suites Inn. I apologize for the noise coming from another guest room and I’m happy to see we were able to solve this issue immediately and that you enjoyed your breakfast in our open dining area. Warm Regards, Devin Smith

Dublin, United States
Reviewed 16 November 2015

Great location if downtown is your destination, 2 blocks to downtown Santa Cruz - shopping, dining, theatre and overall people watching. Free permit parking underneath the building, you can pretty much walk everywhere. Rooms were recently updated and tastefully furnished, bathrooms are bigger. We had the King with SofaBed and there were plenty of room for everyone to have their...

Review collected in partnership with Best Western
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Helpful?
Thank Julie O
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Dear Julie, It’s great to see you took advantage of our convenient location to the nearby attractions! Many of our guests are able to walk to the beach and boardwalk as well! We are thrilled you and your family enjoyed the benefits of our recently remodeled suites. If I can be of any assistance on your next trip to Santa...

Petaluma, United States
Reviewed 14 November 2015

I had to come into town unexpectedly because my son was in the hospital. I worked with Maria and she was very kind and helped me get situated. My room was cozy and the bedding was very nice compared to most hotels.

Review collected in partnership with Best Western
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Helpful?
Thank Kimberly S
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Dear Kimberly, Thank you for your review! We are delighted you had a very positive experience at the Best Western Plus, All Suites Inn Santa Cruz, and that Maria was able to assist you during a difficult time. When you return to Santa Cruz, please don’t hesitate in contacting me directly to assist you with your reservation, Warm Regards, Devin...

Santa Fe, New Mexico
Reviewed 12 November 2015

The location and price were very good for this hotel. I was with a relative so she and I needed separate beds. We arrived and they didn't have two queen beds, only a king bed. They did upgrade us to a suite that was very large, but in a dingy and creepy part of the building. I think it's used...

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1Thank Outofdodge_10
BWAS95060, General Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello, Thank you for taking the time to post a review of our hotel. I would like to apologize for the experience you had at our property with your accommodation. I have printed your review out and discussed it with the department heads involved. I would like to clarify that the alarms in the rooms are not for fire, they...

Dana Point, California
Reviewed 11 November 2015

I've stayed at this hotel on a number of trips to Santa Cruz. It's convenient, clean, the staff is friendly and rates are typically quite good. The location isn't in downtown or along the beach, although you can be at either one in a few minutes in a car - or a comfortable walk on a nice day. There are...

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Helpful?
Thank Don R
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello, Thank you for posting a thorough review of the Best Western Plus, All Suites Inn. We are thrilled you found so many of our amenities very useful! As you mentioned, we do have a few suites near the lobby without windows, these suites tend to be very popular because they are very quiet and just steps away from breakfast...

Tigard, Oregon
Reviewed 11 November 2015

The hotel was conveniently located to my business meeting, was comfortable and clean, and the service was outstanding. The front desk manager provided me with local information that was very helpful. Will definitely return in the future.

Review collected in partnership with Best Western
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Helpful?
Thank DarinOregon
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Dear Darin, Thank you for posting a wonderful review of the Best Western Plus, All Suites Inn, and that you found our service outstanding! It is great to see our central location to downtown, beaches, and amusement parks were beneficial for your business meeting. I will share your review with our associates. (I know they will be thrilled) If I...

Santa Rosa
Reviewed 5 November 2015

It is hard, for some reason, to find a good hotel in Santa Cruz. We travel there often, and all the hotels seem to be "dumpy". The standards just don't measure up to just about any other place to which we travel. That being said, this place, at first look, appeared to be better than average. The parking situation is...

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Helpful?
1Thank Wildwoodatheart
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello, Thank you for taking time to post a review of the Best Western Plus, All Suites Inn. I would like to extend a sincere apology to you and your family not being able to get a good night sleep, due to the air-conditioning being frozen over. Please contact me directly; I would like to invite you back to our...

Reviewed 4 November 2015

I usually book my stay at this hotel when my boyfriend and I want a short vacation in Santa Cruz. It's not as cheap as other hotels but (in my opinion) you get what you pay for. Clean rooms that are kept immaculate and a staff that is always friendly and helpful. Worthwhile choice for comfort and close to a...

Review collected in partnership with Best Western
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Helpful?
Thank 269jesicaj
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello, Thank you for letting us know we are great value for your money! It is always nice to hear our guest find our associates very friendly and helpful and our amenities are very immaculate. We are happy to hear we are your first choice when choosing a hotel in Santa Cruz, for your holiday! If I can be a...

Oakland, United States
Reviewed 3 November 2015

Staff is super friend and nice, the facilities are not the cleanest... however this is one of the nicer hotels if you want to stay near downtown SC. If you are not staying at the beach I recommend staying here.

Review collected in partnership with Best Western
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Thank Pamela W
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Dear Pamela, Thank you for taking the time to post a review of the Best Western Plus, All Suites Inn. I’m thrilled you found our staff super friendly and our location convenient. I do apologize for some debris around the property; this was due to our renovation of our suites, which has now been completed. Sincerely, Devin Smith Front Office...

Newtown,PA
Reviewed 2 November 2015

This is the worst hotel for the price I've ever stayed in. Let's see, water out from 8 AM to 2 PM on our first full days. The AC sounded like a jet taking off. It's not clean and the overall facility shows lack of upkeep. On a day I went to use the workout facility, it didn't open until...

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Helpful?
Thank saturdaydiner
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello, Thank you for taking the time to post a review of our hotel. I do apologize for the inconvenience you experienced for not having water in your suite for a few hours. Unfortunately, the city of Santa Cruz, had a urgent need to repair a water line in front of the hotel, every guest was notified upon check in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A unique lodging experience draws both leisure and business travelers to the BEST WESTERN PLUS All Suites Inn. Our entirely non-smoking Santa Cruz, California hotel invites you to enjoy comfortable guestrooms, friendly service, and quality amenities. An ideal location puts guests within one mile of the shops and restaurants of downtown while the beach, which is home to the renowned Santa Cruz Beach Boardwalk, is less than two miles away. What's more, we're convenient to many other popular attractions, such as the Mystery Spot, Capitola Village, and Roaring Camp Railroads. Wineries, golf courses, state parks, and the University of California at Santa Cruz are also easily accessible. ... more   less 

Additional Information about BEST WESTERN PLUS All Suites Inn

Address: 500 Ocean St, Santa Cruz, CA 95060-6602
Region: United States > California > Santa Cruz
Price Range: €114 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS All Suites Inn 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, HotelsforEveryone, Best Western, Agoda, Reservation Counter and Despegar.com so you can book your BEST WESTERN PLUS All Suites Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#7 Romantic Hotel in Santa Cruz
#8 Business Hotel in Santa Cruz
#13 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS All Suites Inn staff and other travellers.
5 questions
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Glendora, California, United States
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS All Suites Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the front atrium where breakfast is served are quieter.”
 of 5 bubbles vacayfamily2016, 16 Jan 2017 | Read review
“Ask for room off the intersection as there is some traffic noise but not bad.”
 of 5 bubbles ok3, 3 Dec 2016 | Read review
“ask for the top floor & off the main street”
 of 5 bubbles rgforrest, 14 Nov 2016 | Read review
“Request an inside room to reduce the noise factor”
 of 5 bubbles valueman84, 28 Oct 2016 | Read review
“rooms away from the stairs would be quieter”
 of 5 bubbles mikegH5591EL, 24 Oct 2016 | Read review
5 of 5