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Best Western Inn

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Traveller (14)
Room & Suite (11)
Dining (3)
Overview
  • Excellent24%
  • Very good35%
  • Average19%
  • Poor11%
  • Terrible11%
Travellers talk about
“room was clean”(23 reviews)
“pleasant stay”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (223)
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213 results
Traveller rating
53
69
41
24
26
Traveller type
Time of year
LanguageEnglish
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53
69
41
24
26
Show reviews that mention
All reviewsroom was cleanacross the streetpleasant staycontinental breakfastbeach boardwalkfreewayparkingmoteldowntownucscoceancaliforniasanta
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1 - 5 of 213 reviews
Reviewed 1 week ago via mobile

This place is a gem!!All the staff very friendly!!Check in,out no problem. Breakfast was great,lots of options,the breakfast attend lady was wonderful.I loved that my room #147 was in the back because they have lovely landscaping&the jasmine flowers that smelled so nice,natural air freshner.Me&my husband...More

Thank sog1683
Response from Ana D, General Manager at Best Western InnResponded 1 week ago

Dear and valuable guest : You make us our day! Thank you very much for all that beautiful words you used to describe about your positive experience during your stay at the Best Western Inn Hotel in Santa Cruz, and thank you for mentioned all...More

Hotel's Favourite
Reviewed 3 May 2018

This hotel was easy access right off the highway in Santa Cruz with the ease of traveling either down to the beach or nearby areas to sight see. The hotel was clean and comfortable and we will definitely stay here again.

Review collected in partnership with Best Western
Thank Jessica H
Reviewed 21 May 2018

I would only recommend this property if it is your last resort. It has a bed and a working bathroom. It these are you only expectations you will love it. They have liquid soap mounted on shower walls, classy, and the room wasMore

Review collected in partnership with Best Western
Thank GraysonSB
Response from Ana D, General Manager at Best Western InnResponded 25 May 2018

Dear Guest : We are very sorry to know you where unhappy during your stay at our hotel. As you mentioned this hotel has a basic accommodations, one or two beds, a bathroom, a furniture with a flat screen TV, microwave and fridge, coffee maker,...More

Reviewed 11 May 2018 via mobile

My boyfriend and I had a very nice stay here. The only thing that irritated me is I later found out that people have been uploading the wrong pictures to this hotel. I booked a suite thinking it had the big whirlpool tub that a...More

Thank Courtney L
Reviewed 4 March 2018

Some rooms have road noise. Rooms are pretty decent for the price. Stay away from the corner room that boarders Plymouth and Ocean. That will be the noisiest of rooms. Breakfast is pretty mediocre. Easy location to get to and from.

Thank Rick S
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Free Parking
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$118 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$118 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (11)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kellyhallslc
24 May 2018|
AnswerShow all 3 answers
Response from Ana D | Property representative |
Yes, and the homeless people already grow , is a lot a people with not place to leave, all Santa Cruz have this issue. Sorry
0
Votes
Room Tips
"Don't stay at this hotel."
Read review
"Upstairs will be safer than street level."
Read review
"Away from traffic"
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"Request a room towards the back, hotel is next to a busy intersection"
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