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Americas Best Value Inn & Suites-Boardwalk

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505 Riverside Ave, Santa Cruz, CA 95060-5123 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
2 Star accommodation
Reviews (103)
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All reviewsfridge and microwavewould stay againstayed here for one nightfelt safetwo queen bedsnice stayboardwalk
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1 - 5 of 83 reviews
Reviewed 6 July 2018 via mobile

First off, as a rule I don't leave negative reviews of businesses. I just don't go back. That said, our stay in July 2018 was awful enough that I felt like I needed to warn others to stay away. Our ground floor room's large waist-height...More

1  Thank David C
Response from vpanchal, General Manager at Americas Best Value Inn & Suites-BoardwalkResponded 11 July 2018

Dear David C., I am so sorry to hear that your recent stay with us was disappointing. Our primary concerns are to provide all of our guests with a safe and comfortable stay and I am sorry to hear that we failed on those fronts...More

Reviewed 28 June 2018

-1 Star Customer Service Walking in the front office to check-in, the receptionist was on the phone. Right away, I could tell she was not helping another customer. After waiting for about 5-10 minutes, she apologized and claimed it was the owner. -1 star Sleep...More

Review collected in partnership with this hotel
Thank Caitlin E
Reviewed 10 June 2018

Room was clean, bring your own pillows because theirs are pretty flat. Our room #141 had very uneven floors. Also, bring your own hangers because there are none in the closet. Location was central (walking distance) to boardwalk. Large bathroom had NO counter space AT...More

Thank Ellyn W
Response from vpanchal, Owner at Americas Best Value Inn & Suites-BoardwalkResponded 12 June 2018

Sorry for the Inconvenience, but thanks for staying with us and we keep on constantly upgrading, and we will bring this to our General manager attention for future upgrades Thank you again Have a nice day Nic

Reviewed 5 May 2018

Except the wifi, the service is fine. The location is also good to access the beach. When your consider weekend use, this is a wonderful choice. Maybe it should consider to change the wifi provider, very slow, and even not connected. Very hard to visitor...More

Review collected in partnership with this hotel
Thank Slp1231
Response from vpanchal, General Manager at Americas Best Value Inn & Suites-BoardwalkResponded 7 June 2018

Dear Slp1231, Thank you for taking the time to write a review. I apologize that our Wi-Fi was not fully functional during your stay. We appreciate feedback from our guests so we may provide the best experience possible to our guests for a great value....More

Reviewed 11 March 2018

My son and I stayed here for one night and found it to be very satisfactory. The beds were in two rooms which had a bath in the middle. I didn't use the TV or Internet because we were out. But, it felt safe. The...More

Thank 1slavna2
Response from vpanchal, General Manager at Americas Best Value Inn & Suites-BoardwalkResponded 7 June 2018

Dear 1slavna2, Thank you for review. We always appreciate feedback from our guests! We hope you think of us for your next stay in Santa Cruz.

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Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Non-Smoking Hotel
Refrigerator in room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$73 - US$299 (Based on Average Rates for a Standard Room)
Also Known As
Americas Best Value Inn & Suites-Boardwalk Hotel Santa Cruz
Americas Best Value Inn And Suites-Boardwalk
United States > California > Santa Cruz
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Questions & Answers
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Room Tips
"I was only there one night and really didn't observe these things."
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"A room on the road-side might be louder."
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"Rooms that are in the courtyard look like they could be quieter but the car parking is pretty tight!!!"
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"Don't get room 135"
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