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Hotel Solares

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Traveller (87)
Room & Suite (34)
Dining (7)
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Overview
  • Excellent19%
  • Very good21%
  • Average26%
  • Poor16%
  • Terrible18%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (705)
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137
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LanguageEnglish
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137
144
170
111
126
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All reviewsfront desk staffmake your own wafflesroom was largecoffee makerheated poolclose to downtowndefinitely stay here againtubsboardwalkmaintenancewharf
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1 - 5 of 688 reviews
Reviewed 4 weeks ago

Upon arrival we were upgraded to a double king instead of the double queen we originally reserved. Parking was waived since we booked direct with the hotel, which was helpful the day of departure to keep the car parked while we played on the boardwalk....More

Thank Eden C
Response from Stacy L, General Manager at Hotel SolaresResponded 4 weeks ago

Thank you for taking the time to leave a review of your stay. I am happy to hear that Annabelle was very helpful and will defiantly share this review with her. The next time you are in the area, we hope that you will choose...More

Reviewed 4 weeks ago via mobile

There were no hygiene stuffs available. No extra toilet paper to use that i had to go to the lobby and ask. Bathroom sink wasnt really clean. Hotel workers were nice nothing negative about them. Overall it was ok..More

Thank jenniferlis
Response from Stacy L, General Manager at Hotel SolaresResponded 4 weeks ago

I am sorry to hear that there were no shampoo/conditioner, soap or lotion in your room. We do have extra at the front desk and I am sure one of the agents would of been more than happy to bring it up to you. I...More

Reviewed 4 weeks ago via mobile

We had a wonderful stay. Stacy was very pleasant upon check in offering an upgrade to the deluxe two beds instead of the regular size two beds I booked. They waived the parking fee since we reserved through the hotel, which was greatly appreciated. The...More

Thank moneyhale
Response from Stacy L, General Manager at Hotel SolaresResponded 4 weeks ago

Thank you for taking the time to leave a review. I am please to hear that the Deluxe double queen was perfect for you and your family. Our goal is to exceed guest expectations and I am grateful to hear that we exceed yours. I...More

Reviewed 4 weeks ago

This hotel was a quiet and clean place to stop for the night. it is close to the board walk and beach ( I suggest you take a walk along the beach even if it is on the sidewalk). I would stay agin if the...More

Thank Thomas R
Response from Stacy L, General Manager at Hotel SolaresResponded 4 weeks ago

Thank you for taking the time to leave a review of your stay with us. I am please to hear that you enjoyed your stay and hope that you will choose to stay with us again.

Reviewed 29 April 2018

There are definite pros and cons to this hotel. The rooms are large - however, the first room we were given was not clean, heat didn't work and it was dark (on the first floor). We asked to be moved and the second room was...More

2  Thank KarenKAFVL
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Multilingual Staff
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$140 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$140 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (87)
Room & Suite (34)
Dining (7)
Pool & Beach (6)
Family and Play Areas (1)
Questions & Answers
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Chantal M
25 July 2017|
Answer
Response from Preston M | Reviewed this property |
Yes they do allow pets, but you may have to pay an additional fee.
0
Votes
Room Tips
"Stay off the first floor"
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"higher floors had nicer rooms but dont take pets"
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"ask for the even number rooms (away from the street)"
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"I asked to be near trees."
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