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Hampton Inn Santa Cruz

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Hampton Inn Santa Cruz
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634 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Sacramento, United States
Reviewed 28 January 2015

This hotel is in a good location; parking however is shared with a restaurant, there are warning signs about not being responsible for your vehicle's safety. this is the smallest Hampton I've been in.

Review collected in partnership with Hampton
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Helpful?
Thank Sergio G
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

We are, in fact, the smallest Hampton Inn in the world! Our size, along with our lovely atrium layout, makes our property quite unique, and a must-see for all you Hampton fans out there! Thanks for taking the time to review our property, and we hope to see you again the next time you're in the area!

Munich, Germany
Reviewed 27 January 2015

As far as Hampton Inns go, this building is a little bit dated but the rooms look like they have been recently updated. However it seems that a number of the rooms either were previously smoking rooms or some guests still smoke in them. My initial room (218) smelled overpoweringly like cigarettes and pot smoke, with an attempt to cover...

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Helpful?
Thank dieweltgehtweiter
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry that you experienced issues with housekeeping during your recent stay with us. While we do not offer any smoking rooms (in fact, we have been a non-smoking hotel for over a decade) it is most likely that your room's previous occupant had smoked inside. I am sorry to hear that the cleaning efforts that we utilized were insufficient...

Santa Barbara, California
Reviewed 24 January 2015

Hampton Inn Santa Cruz is between a three and four bullet rating for me... Free Wifi was pretty reliable Free parking Near food, coffee and gas Easy freeway/transit access Helpful staff Basic Hampton Property/Amenities Stayed a few nights on business. Property is located right as you exit the highway, so you can't miss it. As others have mentioned, there are...

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Helpful?
2Thank Everan
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for taking the time to review our property -- it's great that you appreciated and were able to take advantage of the amenities that our property has to offer! I'm glad that we could help make the best of the somewhat messy situation you mentioned -- we try our hardest to be as accommodating as possible for our guests,...

Redlands, United States
Reviewed 15 January 2015

Have stayed at this well appointed hotel many time with a child in college in the area. Staff is efficient and hospitable. For the price, these accomodations are the whole package. Up to date, spotless rooms, great amenities, quiet when good night sleep is needed. Just up graded comp. breakfast, like all the new items that have been added. Our...

Review collected in partnership with Hampton
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1Thank Mindy K
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

We are quite the popular spot for parents visiting their students at UCSC and Cabrillo College, and I'm glad we could have you with us! It really sounds like you enjoyed your stay, and I'm flattered that our property is your number one choice in the area! We look forward to continuing to see you over the next few years!

Orange, United States
Reviewed 13 January 2015

It might be my first time booking this hotel for my family. We love the location, cleaniness, and the complimentary breakfast served at Hampton Inn. Hot breakfast is a plus. Staff are friendly. It was a good deal. We had a wonderful stay with family from afar. Thank you, Hampton Inn Santa Cruz staff!

Review collected in partnership with Hampton
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Helpful?
2Thank Christine R
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

What a nice review! It sounds like we hit all the right notes, and I'm happy that we were so successful in providing you with an excellent stay! I hope we can see you again the next time you're in the area!

Wildomar, United States
Reviewed 12 January 2015

If you want sleep, do not stay here. It sounds like the highway is going through your room. Finally gave up and looked for another hotel at 5 am. Bed was also hard and lumpy. Most of the staff were wonderful, but manager was rude and made an already unpleasant experience even more unpleasant. Went to a Best Western Suites...

Review collected in partnership with Hampton
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Helpful?
1Thank Kim D
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm so sorry that you experienced issues with road noise at our property and that you found your mattress uncomfortable. I can assure you that road noise and bed discomfort are not common complaints, and in fact most of our guests share that they are quite pleased with the quietness of their rooms and our fantastic beds, but I apologize...

Reviewed 9 January 2015

The hotel was nice, but the surrounding area could have been better. The hotel had no sauna. The staff was nice and the breakfast was satisfactory. The cable tv went off several times. the staff came to adjust the wiring in the back and the problem was fixed.

Review collected in partnership with Hampton
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Helpful?
1Thank Stacey S
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm glad that you enjoyed your recent stay with us at our property! I am sorry that we have no sauna on location, but we do have our small indoor heated pool, which proves very popular with our younger guests! Thanks for taking the time to share this review on TripAdvisor, and I hope that we have the opportunity to...

Grass Valley, United States
Reviewed 5 January 2015

We were pleasantly surprised to find the hotel clean, friendly staff, and convenient location. The rates were good and the complimentary breakfast satisfying with choices for everyone. The most important aspect of the hotel for me was the note on the bedpost stating that all bed linens were washed after each stay, including the bedspread!! I will always go back...

Review collected in partnership with Hampton
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Helpful?
3Thank Henry R
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for taking the time to review our property! I'm glad that you enjoyed your time at our hotel and our fantastic staff. We strive to ensure that each guest has a great experience, and like all Hampton Inns, all of our linens are washed between guests ensuring that every stay is fresh and clean! We look forward to seeing...

Knoxville, United States
Reviewed 4 January 2015

We spent 4 nights at this hotel and really enjoyed our stay. The room was clean and smell good. Very friendly staff! Hotel managers were there to greet the guests daily which is unusual. Daily breakfast was decent ... This is a well managed hotel! Wish more places like this one.

Review collected in partnership with Hampton
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Helpful?
2Thank Jean F
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for taking the time to compliment our managers! We've had the same great management since opening, and they put their hearts into their work and make our property shine! I'm very pleased to read that you enjoyed your stay, and that your room and our staff were to your liking. We hope to see you again the next time...

Ames, IA, United States
Reviewed 4 January 2015

This is a nice hotel. I have stayed in many Hampton Inns and am generally pleased with my stay. The bed was very comfortable, the room clean, a good shower and the wireless internet was up to speed. Once again, the breakfast has disappointed me. I like oatmeal but this was stale and the condiments (brown sugar and slivered almonds)...

Review collected in partnership with Hampton
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Helpful?
1Thank Robert S
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for taking the time to review our property -- I'm glad that you enjoyed your stay with us! We've done a lot to improve our breakfast over the past year through the introduction of new and exciting breakfast items, as well as many healthier choices for our guests, but I'm sorry to hear that you were disappointed with some...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Hampton Inn Santa Cruz, a captivating California coast hotel. Treat yourself to our lovely retreat located near everything you'd ever need to make your visit the best it can be. Delight in superb sandy beaches, fascinating local history, out-of-this-world attractions and exceptionally fine dining. Experience a veritable vacation paradise in Santa Cruz. Our hospitable hotel puts you in perfect proximity to the beach, boardwalk and dozens of amazing attractions less than 2 miles away. ... more   less 

Additional Information about Hampton Inn Santa Cruz

Address: 1505 Ocean Street, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: €157 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Santa Cruz 3*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct so you can book your Hampton Inn Santa Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Hampton Inn
Hotel Style:
#6 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Santa Cruz staff and other travellers.
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South San Francisco, California
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Questions? Get answers from Hampton Inn Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear facing room for quieter evening.”
 of 5 bubbles GallowsThief, 23 Dec 2016 | Read review
“Room #304 is high up and quiet.”
 of 5 bubbles Globewalker13, 14 Sep 2016 | Read review
“Make sure you ask for a room that is not right on the lobby. 2nd floor or higher might be better.”
 of 5 bubbles ANoraS, 4 Jul 2016 | Read review
“Upper floor in back, south end. Less road noise.”
 of 5 bubbles joelg710, 24 Jun 2016 | Read review
“Top floor is usually quieter.”
 of 5 bubbles disneymomOregonCoast, 28 May 2016 | Read review
5 of 5