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Embassy Suites by Hilton Valencia

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852 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Covina, CA
Reviewed 27 June 2016

While this hotel is right off of the 5 Frwy it is tucked down into a small valley which helps with the noise and also makes for a nice atmosphere. Very impressed with the lobby, very large and open with 2 different bars (not always opened) and a nice eating and sitting area. The pool was located right outside in...

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Thank ants11
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for you five star review!! I love that you said you wish you could have stayed longer!! Thank you for highlighting our fantastic amenities! I am so glad you were able to relax by the pool in this crazy California heat (it only gets worse as the summer rolls on!) It's really great that you loved...

Boston, Massachusetts
Reviewed 26 June 2016

Stayed here 2 years ago, free parking, rooms great. 5 weeks ago - parking 10$/night, TV did not work, water from fridge all over floor, phone not working, lamps not working. No compensation. Back for more - 3 hours trying to get a bathroom sink unclogged - still clogged. Says he has a snake to clean it but too noisy...

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1Thank voyager710
Dublin, California
Reviewed 25 June 2016

The bathroom floor was dirty, the remote was sticky, the bedroom curtains were dirty, air conditioning broke, they charge you 10.00 to park your OWN car and blame it on corporate. Dishes on breakfast buffet were dirty. The worst oatmeal I have ever had in life. Basically this hotel SUCKS. Do not stay here you will regret it.

Review collected in partnership with Embassy Suites Hotels
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Thank kimberlyhW2987YB
Saint Louis, Missouri
Reviewed 25 June 2016

Great location for our needs, great price which included a wonderful breakfast, friendly helpful staff, extremely clean rooms with awesome pillows but the only issue was the matress on king bed and pull out couch was awful!!!

Review collected in partnership with Embassy Suites Hotels
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Thank 371shawnm
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you very much for your review. I am very glad that overall you enjoyed your stay. Thank you for bringing the issue of the mattresses to my attention. We are scheduled to be renovated later this year so hopefully that issue is resolved soon. I hope that you will choose Embassy Suites Valencia the next time you are in...

Santa Clarita, United States
Reviewed 22 June 2016

We needed a night away from the teenagers so we went to the local Embassy Suites. They surpassed our expectations. We will be planning more of these trips! The room was clean, the bartender was great. We had dinner there. I had pizza. I would go there just for that.

Review collected in partnership with Embassy Suites Hotels
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Thank Dennis V
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

That is fantastic! I am thrilled to hear that you chose our property to be your escape plan for the evening! I am so glad that you liked our pizza! I agree that it is pretty great pizza :) Here at Embassy Suites, our entire team strives to exceed guest expectations in all aspects and I am so happy that...

San Jose, California
Reviewed 22 June 2016

Upon arrival, the staff was friendly, accommodating, and helpful. The room was gorgeously decorated, very clean, and spacious. The pool was great, a little, but overall awesome. The housekeeping, and restaurant staff were great too. They were very helpful with our messy twins. The complimentary breakfast, and happy hour reception wasn't bad either. ;-)

Review collected in partnership with Embassy Suites Hotels
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Thank erikabM6789CF
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your five star review! I am thrilled that you loved our property. Thank you for mentioning our fantastic staff! They are all passionate about this industry and strive to give each and every one of our guests the best possible experience. I am glad that you were able to take advantage of our two signature...

San Diego, CA
Reviewed 19 June 2016

We stayed here on our way back from Yosemite National Park, as part of a road trip. Other TA reviewers said the rooms were small, so we were pleasantly surprised when we checked in. We thought the rooms were a nice size. They were nicely decorated as well. They gave us a room facing the inside, with a view of...

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Thank lovetotravelSanDiego
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your wonderful review! I love Yosemite; my family vacations there at least once a year so I already know you have great taste in vacation spots! I am so glad that you found the rooms as large as you needed them to be. Typically our more coveted rooms are the ones facing in towards the...

Puerto Vallarta, Mexico
Reviewed 17 June 2016

We had a wonderful time everyone was nice and professional. The food was great and my husband and had a relaxing time by the hot tubs. I recommend this hotel it's family oriented and its in a beautiful location near Magic Mountain and 1/2 he away from Universal studios

Review collected in partnership with Embassy Suites Hotels
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Thank 129estherp
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your five star review! I am so glad that you loved our property! I love reading about what stuck out to our guests and I am thrilled that you got to relax by the hot tub. Our entire staff works very hard to ensure that all guests leave satisfied and I am so happy that...

Fairfield, California, United States
Reviewed 16 June 2016

Was worried after reading reviews we have been coming here for the last 4 years, but I can say this is the last time. From the time we got in our room it was horrible till the time we left, missing items in room back door was rigged by staff not safe dirty room fridge broken. Nothing done by manager...

Review collected in partnership with Embassy Suites Hotels
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1Thank Marnee O
Milford, United States
Reviewed 14 June 2016

Overall staff was very friendly. The room and bathrooms need more attention. Carpets were filthy, toilet filthy, floors were sticky. I could here the person in the next room snoring. I have never had an issue staying at an Embassy Suite but definitely think this one needs some attention.

Review collected in partnership with Embassy Suites Hotels
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1Thank Tina H
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for taking the time to write a review for our property. I am glad that your experience with our staff was wonderful, however, I do apologize for the state of your room. I have printed out your review and will be bringing it to the attention of my housekeeping manager. I will also be having a discussion with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Check in to the Embassy Suites Valencia hotel and you will be in an ideal position to make the most of your time in California's Santa Clarita Valley. Just off Freeway 5, minutes from Six Flags Magic Mountain theme park, and less than 45 minutes from downtown Los Angeles, this all-suite hotel in Valencia, CA offers contemporary comfort and excellent service. ... more   less 

Additional Information about Embassy Suites by Hilton Valencia

Address: 28508 Westinghouse Place, Santa Clarita, CA 91355
Region: United States > California > Santa Clarita
Price Range: €148 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Valencia 3.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Embassy Suites Valencia Hotel Valencia
Valencia Embassy Suites
Hotel Style:
#2 Business Hotel in Santa Clarita
#4 Family Hotel in Santa Clarita
#7 Romantic Hotel in Santa Clarita
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Valencia staff and other travellers.
6 questions
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Bend, Oregon
19 days ago
2 months ago

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Questions? Get answers from Embassy Suites by Hilton Valencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what other rooms have to offer. Our suite overlooked Magic Mountain. But! The rain didn't help the view 😕”
 of 5 bubbles beyardoe, 19 Feb 2017 | Read review
“114 is handicapped room. The walls a little thin so we could hear neighbors but it wasn't terrible”
 of 5 bubbles pkimjef, 8 Jan 2017 | Read review
“all rooms have loud HVAC so be aware of that.”
 of 5 bubbles dianey146, 29 Dec 2016 | Read review
“Close to Magic Mountain.”
 of 5 bubbles timsK9162LG, 13 Oct 2016 | Read review
“If you have kids, it's easier to get a room on the first floor.”
 of 5 bubbles missjazeeboo, 1 Sep 2016 | Read review
5 of 5