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Holiday Inn Express Hotel & Suites

786 reviews
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Traveller (55)
Room & Suite (32)
Pool & Beach (6)
Overview
  • Excellent57%
  • Very good34%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(100 reviews)
“el camino”(42 reviews)
“san tomas”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (786)Write a Review
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11 - 15 of 774 reviews
Reviewed 30 January 2017 via mobile

The hotels near the airport in San Jose or much higher priced for some reason than the ones just a few miles away in Santa Clara. The neighborhood around this hotel was a mix of new and run down restaurant options. There were several new...More

Thank Dan C
Response from Michelle N, Manager at Holiday Inn Express Hotel & SuitesResponded 31 January 2017

Dear DanC, We appreciate your wonderful feedback. We are pleased to know that you feel safe staying with us, as well as finding multiple options of restaurants & shops. We may be a few miles away from the San Jose airport but the value or...More

Reviewed 17 January 2017

This Holiday Inn Express is a very nice place to stay while vacationing or visiting in the San Jose Area. Conveniently located to the San Jose Airport and freeway to access in all directions, the rooms were big, very clean and the bed quite comfortable....More

Thank GaryFahs
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 19 January 2017

Dear GaryFahs Thank you so much for taking the time to share your recent experience at our hotel. We are thrilled that you liked our comfortable beds, hearty breakfast selection, premium location and friendly service. We look forward to hosting you again on your next...More

Reviewed 1 January 2017

I've stayed here a few times. Large & well appointed rooms with good service. But note that the breakfast area is quite small, so choose when you come down carefully. Also, if you get a room close to the highway, you will get some noise...More

Thank arindambasu682
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 2 January 2017

Dear arindambasu682, Thank you for taking the time to review! We are happy to know you've enjoyed our amenities well enough to return. Thank you as well for those tips for our guests, we do our best to keep our rooms quiet and comfortable throughout...More

Reviewed 20 December 2016

Hotel is located on the centeral road - only 15 minutes drive to SC hi-tech park. It has all facilities needed for business trip: Wi-Fi etc'... Small Gym, Swimming pool (open air) and continental breakfast buffet. Service is good and polite. I would recommend this...More

Thank Haim_Alfandary
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 23 December 2016

Dear Haim_Alfandary, Thank you so much for your lovely review. We are delighted to have your recommendation! We do our best to provide everything necessary for our guests, and are glad you found our hotel accommodating. We hope to see you again soon! Best Regards,...More

Reviewed 20 December 2016 via mobile

We got a good price online. The front desk staff was friendly. We were given 2 keys apiece--pne opened the door beyond the elevator and the other opened the room. The carpet was stained. The toiletries were from Bath and Body Works! The buffet included...More

Thank Sarah R
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 23 December 2016

Dear Sarah R, Thank you for leaving this review. While I'm glad that you found our hotel a handy location with good value, I'm sorry to hear that the carpet was stained. Appropriate department has been informed about this already, we appreciate you letting us...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$129 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (32)
Pool & Beach (6)
Dining (4)
Hotel & Grounds (50)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Diane H
25 September 2017|
Answer
Response from Michelle N | Property representative |
Hi, it's 5 miles away.
0
Votes
Roger E
18 April 2015|
AnswerShow all 3 answers
Response from Michelle N | Property representative |
Greetings! We are 4.5 miles away from the Santa Clara Convention Center, so it's about 10 minutes driving. Should you have further questions, feel free to contact us! Linda Luu | Manager on Duty Holiday Inn Express... More
0
Votes
Room Tips
"rooms facing the parking lot"
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"Choose other hotel"
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"third floor corner"
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"All rooms seemed to be very quiet would stay in the back away from El Camino Real."
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