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Embassy Suites by Hilton Hotel Santa Clara

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Embassy Suites by Hilton Hotel Santa Clara
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818 Reviews from our TripAdvisor Community

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Showing 797: English reviews
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Reviewed 3 days ago NEW

We had my friends wedding reception here. Great time great place great rooms. Very clean, comfortable bed. lots of room. Great breakfast. Would definitely use Embassy Suites again for future events or stays. Would have liked to stay longer and use more of the facilities.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank maureena783
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We are happy to hear that you enjoyed your stay for your friends wedding reception, it was a great event that we enjoyed hosting.

Sacramento, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We stayed one night and really enjoyed everything. The hotel was clean and the room was quiet throughout our stay. TV options were great and the A/C controls worked as designed. We had full control. The manager's evening reception had generous portions of appetizers and drinks. The 3 elevators were always working. The morning breakfast was fully stocked throughout the...

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Helpful?
Thank Jimmie G
About Hotel's Favourite Review
Mike R, Assistan General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for your positive feedback regarding your recent stay with us, we truly appreciate the opportunity to view our hotel through the eyes of our valued guests.

Phoenix
Reviewed 4 days ago NEW

Older rooms, definitely smoke smell. Noisy with traffic and other guests even on top floor (10th floor). Excellent breakfast. Nightly reception nice feature. Housekeeping staff friendly and accommodating... quick with extra towels etc.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kellyk16237
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you for taking the time to provide us with your valuable feedback, the opportunity to view our hotel through the eyes of our valued guests is the most important part of our future growth and improvement.

Glendale, Arizona
Reviewed 5 days ago NEW

Hotel was okay. Was not worth 52,000 honors points. Food was so-so and front desk staff was blah. Rooms could be cleaner on carpet. Internet directions were not easy. No balconies. Charged 15.00 a day for parking. Had to call to have removed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Chriss P
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you for taking the time to tell us about your recent experience here. We take all feedback very seriously and use it to grow as a hotel.

Omaha, United States
Reviewed 5 days ago NEW

I have never experience such excellent customer service. I was so welcomed with the friendly, smiling staff it felt like a home. I would gladly come back to this location again and again because I was so pleased with my experience! The room was very nice (9th floor), with a wonderful view and beautiful decor within the room. The office...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 159heidik
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Our team works very hard to provide great experience for our guests, and we truly appreciate you taking time out of your day to acknowledge them.

Oxford, United Kingdom
Reviewed 1 week ago

Really comfortable hotel with a great free breakfast. An easily accessible location that was simple to find from the Freeway. Clean rooms. Delightful welcome at check in. Loved it. Would certainly recommend.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank DGB15363
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for taking the time to review our hotel we truly appreciate you positive comments and we hope to see you back with us again soon.

Bengaluru, India
Reviewed 1 week ago

I stayed there recently during a business trip to Bay area and my stay was 10 night long. Since my stay was for a longish period, the hotel stuff put me in a suite facing the parking lot and away from the freeway and indeed it was peaceful. I read reviews mentioning about freeway noise but this room had none...

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Helpful?
Thank Sourath
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for providing us your valuable and insightful feedback. The opportunity to view our hotel through the eyes of our valued guests is our most important tool for us to improve. We hope to see you back out here again soon.

Jerusalem, Israel
Reviewed 2 weeks ago

I had a day of meetings in Santa Clara and this hotel was convenient to the office. Check in was smooth and my room was nice. Breakfast was good with lots of options. My only complaint was the receipt left under the door was not accurate as it did not list parking on the bill, yet I was charged for...

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Helpful?
Thank injerusalem
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for your feedback, we truly appreciate the opportunity to view our hotel through the eyes of our valued guests.

San Jose, Costa Rica
Reviewed 2 weeks ago

Breakfast: there are omelets, eggs, bacon, bread, muffins, juice, coffee, fruits, cornflakes. Rooms: good space, very good shower, nice desk to work. Parking: good parking space. Check in: made the check-in in the app and got my key electronic in my iphone. Chek-out: fast, not as friendly as you expect. Note: My wife left a bag with new clothes, I...

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Helpful?
Thank rzccr
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you very much for providing us your valuable feedback, and I am sorry to hear the we did not get back to you regarding your missing items. Please feel free tor each out to me so I may assist you with this.

Eagle River, United States
Reviewed 2 weeks ago

This is a great, centrally located, hotel close to Great America, airport and other attractions. The staff was great and the complimentary breakfast with cook to order omelettes are a great value. The hospitality hours at night made it a great opportunity to visit with others. The free drinks and snacks were a great value.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert James T
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for your positive feedback regarding your recent stay here. Our team works very hard to service our valuable guests and it is great to hear how much you appreciated it.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054-2805
Region: United States > California > Santa Clara
Price Range: €117 - €403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Santa Clara 3.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites
Hotel Style:
#3 Romantic Hotel in Santa Clara
#8 Family Hotel in Santa Clara
#9 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Santa Clara staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room facing the parking lot and you can stay away from the freeway noise.”
Sourath, 16 Apr 2017 | Read review
“Go somewhere else”
stop_canttouchthis, 22 Feb 2017 | Read review
“Join hilton honors and you will be able to choose your room prior to arrival.”
funmamabear, 21 Feb 2017 | Read review
“No Airport Shuttle”
vikesmike, 17 Jan 2017 | Read review
“Stay on upper floors on the even side of the hallways. Check floor maps to be away from the ice machines too.”
SunsetFaith, 28 Dec 2016 | Read review
5 of 5