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Best Western Inn Santa Clara

300 reviews
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Traveller (40)
Room & Suite (19)
Pool & Beach (3)
Overview
  • Excellent53%
  • Very good31%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“kaiser hospital”(4 reviews)
“room was clean”(23 reviews)
“walking distance”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Inn Santa Clara
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (300)Write a Review
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Traveller rating
149
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11
5
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149
91
37
11
5
Show reviews that mention
All reviewskaiser hospitalroom was cleanwalking distanceel caminoa nice place to staycontinental breakfastdesk clerkenjoyed my stayhotel managementnice breakfasteasy accesscoffee machinelocation is greatyogurtpotatoesthe breakfast areaair conditioner
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61 - 65 of 293 reviews
Reviewed 19 September 2016

Description of room as luxury was misleading. Breakfast area was inadequate insufficient seating - 4 tables in a small reception area. Shower not thermostatically controlled. However cleaning staff did a good job on our room. Did not live up to feedback posted on TripAdviserMore

Review collected in partnership with Best Western
Thank Alan D
Response from Kishor P, General Manager at Best Western Inn Santa ClaraResponded 23 September 2016

Thank You for taking part of your time to write a review. We apologize that your stay at the BEST WESTERN Inn was not what you were expecting. We are in the process of renovation of a new large breakfast area which I am sure...More

Reviewed 18 September 2016

Wonderful front desk and food service staff. Great room location, however, room decor on the very old side. Appeared clean but carpet made feet pretty dirty. Yuck. When I mentioned to staff about several harmless spiders/bugs they seemed genuinely concerned and apologetic. The morning I...More

Thank cbjorkhadsell
Response from Kishor P, General Manager at Best Western Inn Santa ClaraResponded 23 September 2016

Thank you so much for taking the time to leave such a positive review. As you have noticed, we are remodeling our guest rooms. Please come back and visit us again soon!

Reviewed 17 August 2016

Prime location.close to Expressway , Bus and railway station.Lot of super markets and Indian restaurant close by.Clean and decent breakfast with Indian Chai. Front desk manager Nick is very nice person and take your all your requests with smile. so like Chris,Raj and others.

Thank ravikumarkn
Response from Kishor P, General Manager at Best Western Inn Santa ClaraResponded 19 August 2016

Thank you so much for taking the time to leave such a great review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. Please come back and visit us again soon!

Reviewed 11 August 2016

The room was very clean, I believe the carpets were cleaned recently. The pillows felt new ( which I loved ), and the toilet had good enough flushing power ( some hotels have terribly loud and inefficient toilets ). Also, the breakfast was nice.

Thank FreekwenttTraveler
Response from Kishor P, General Manager at Best Western Inn Santa ClaraResponded 26 August 2016

Thank you for such a great review! Everyone at the BEST WESTERN INN takes pride in their work and it shows by how pleasant our customers are. Please come back and visit us in the future.

Reviewed 3 August 2016

The rooms are clean as well as excellent customer service. Plus there are a lot of great restaurants nearby! I only stayed there for 1 night with a friend and they happily provided a roll-out bed for me since there was only 1 bed.

Thank Zubair A
Response from Kishor P, General Manager at Best Western Inn Santa ClaraResponded 4 August 2016

Thank you for such an incredibly nice review! Everyone at the BEST WESTERN INN takes pride in their work and it shows by how pleasant our customers are. Please come back and visit us in the future.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Shuttle Bus Service
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$128 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Santa Clara
#3 Business Hotel in Santa Clara
#4 Green Hotel in Santa Clara
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$128 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Santa Clara
#3 Business Hotel in Santa Clara
#4 Green Hotel in Santa Clara
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (40)
Room & Suite (19)
Pool & Beach (3)
Dining (1)
Questions & Answers
Ask a question
ytrip2015
28 December 2016|
Answer
Response from Kishor P | Property representative |
Yes each room has a coffee maker. You are welcome to leave your luggage after checkout. Just leave your luggage with front desk.
0
Votes
Lin O
28 October 2016|
Answer
Response from Kishor P | Property representative |
Hi Lin, Unfortunately we can not attach a map due to its size, but if you go to google com you will be able to print one. Give us a call if you have any further questions. Thank you.
1
Vote
Lin O
28 October 2016|
Answer
Response from Lin O |
need map to San Jose Airport please
0
Votes
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12
Room Tips
"We stayed on top floor further away from El Camino Real"
Read review
"Room 210 was a corner upstairs room. Found it quiet despite being alongside the El Camino Real. King bed."
Read review
"first floor away from the street"
Read review
"I believe upstairs is best"
Read review
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