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Santa Clara Marriott

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684 Reviews from our TripAdvisor Community

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Showing 622: English reviews
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San Francisco, California
Reviewed 1 week ago

The hotel is a little dated, the staff is very friendly and the location offers decent pricing on valet parking. The swimming pool is usually busy with families and kids. The gym is pretty empty and offers separate areas for weighs and cardio machines. The lobby has an exclusive lounge for Elite members and the 10th floor has the concierge...

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Helpful?
Thank Benjamin L
Donna Lynn C, Guest Relations Manager at Santa Clara Marriott, responded to this review

Thank you for choosing the Santa Clara Marriott and for your valuable feedback. Our staff will be pleased to know that you recognized them for their friendliness as we are always striving to provide a memorable experience for all of our guests. We are researching the reasons why the Marriott mobile app did not work for services and appreciate you...

Charlestown, Massachusetts
Reviewed 1 week ago via mobile

I'm a Marriott platinum member. Was upgraded to the concierge floor which was under the lounge. I'm located on east coast so when I got to hotel at 9 pm you better believe I went to bed the minute I got there. I could hear everyone above me the entire time. Hotel gave me points and restaurant voucher for complaining,...

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Helpful?
Thank dick02176
SJCGA-ExecOffice, General Manager at Santa Clara Marriott, responded to this review

Thank you for taking the time to share your review with us. Our sincere apologies for the experience you had during your recent stay and hope that this does not deter you from future accomodations. We understand the importance of having your room just right, especially after a long day of business and travel. If we can be of further...

Reviewed 1 week ago via mobile

Very busy hotel due to high demand in Silicon Valley, but most overpriced Marriott I've ever stayed. 5 star hotel pricing at times. Very old, rooms are quite dated and certainly not what you'd expect for price. The main restaurant on the property has very quality food.

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Helpful?
Thank Nareg E
SJCGA-ExecOffice, General Manager at Santa Clara Marriott, responded to this review

Thank you for taking the time to write and share your review with us. It's important that we receive feedback so that we can create a better experience for our guests. My sincere apologies that this did not happen from your recent stay. Although we can be busy at times, to provide a unique and comfortable experience for each guest...

Los Angeles, California
Reviewed 1 week ago

The hospitality at the Santa Clara Marriott is excellent. They really mean "At You Service!" Here's a view of the lobby. Since the AKA Far Western Regional Conference is being held here, there are pink and green decorations everywhere--- even the staff's accessories!!!!! If you are planning an event, you want to negotiate that into you contract. From what the...

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Thank GeeMichelle
Citrus Heights, California
Reviewed 2 weeks ago via mobile

We had a great time at the Santa Clara Marriott. Room was well appointed & up to date! I felt like I was in a much more expensive room. The front desk people were outgoing & nice....asking us if we had a preference of room type. My only complaint was the cost of parking @ $6.00 for self & $22...

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Thank Steev_0
Boston, Massachusetts
Reviewed 4 weeks ago

Well, it's Silicon Valley so it's expensive for a very typical Marriott. Older hotel, but the rooms have been mostly kept up to date. Bathroom painfully small with a huge door, no ventilation and outsized curved shower rod felt kind of claustrophobic and smelled slightly moldy. The room service is prompt with decent selection - with the new take-out style...

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Thank 512ellengh
Paso Robles
Reviewed 4 weeks ago

Great place to stay. near to the convention center. great food available... although service was a bit slow at times.... and it was not busy! The rooms are fantastic and the price is very resonable. nice pool area!

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Thank Salome F
DFW, Texas
Reviewed 4 weeks ago via mobile

We had an event at Santa Clara Convention Center and booked this Hotel as a slightly cheaper option and it worked out great. Quick 7 min drive or Uber to the convention center. Staff was extremely nice on 7 separate occassions. It was 54 degrees outside but the kids still enjoyed the pool cause it is heated, despite being outside....

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Thank ksigpaul
Pullman, Washington
Reviewed 4 weeks ago

Had a four day stay at this hotel. The staff of the hotel was excellent. They were caring and responsive. The rooms were clean and comfortable. The price was good in comparison other hotels. Everyone provided service beyond my expectations. Excellent beds.

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Thank rxbill
Savannah, Georgia
Reviewed 12 March 2017 via mobile

Management allows very loud events to be hosted in this property until midnight. I'm currently laying in bed here at 11:45 PM unable to sleep after a long day of travel due to throbbing bass, a screaming crowd and an obnoxious MC on a loudspeaker. When the front desk was queried, they offered no attempt at remediation nor apology; they...

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Helpful?
Thank P2005MOmarkv
SJCGA-ExecOffice, General Manager at Santa Clara Marriott, responded to this review

Thank you for you sharing your feedback with us. My sincere apologies for the noise issues that had taken place during your stay and any disruption this may have caused . I assure you that this is not the norm. I am please to hear that we were able to reach out to you to help resolve anything left pending...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Parcel 104
Parcel 104
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The second largest Marriott in Northern California offers an Ultimate retreat feel in the Heart of Silicon Valley and conveniently located between Monterey and San Francisco ... more   less 

Additional Information about Santa Clara Marriott

Address: 2700 Mission College Blvd, Santa Clara, CA 95054
Region: United States > California > Santa Clara
Price Range: €138 - €458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Clara Marriott 3.5*
Number of rooms: 759
Reservation Options:
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Also Known As:
Santa Clara Marriott Hotel Santa Clara
Marriott Santa Clara
Hotel Style:
#6 Business Hotel in Santa Clara
#6 Romantic Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Santa Clara Marriott staff and other travellers.
6 questions
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Santa Rosa, Ca
11 months ago
Chandler, Arizona, United States
over a year ago
over a year ago

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Questions? Get answers from Santa Clara Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North end is quiet”
salfonseca63, 26 Mar 2017 | Read review
“Book elsewhere, yes, seriously.”
317royt, 9 Mar 2017 | Read review
“The upper levels are usually more quite than the lower levels”
JulieLynnF, 13 Feb 2017 | Read review
“Try for a room on the south side with a low floor.”
DJBeckman, 18 Jan 2017 | Read review
“Try and avoid the courtyard rooms”
  • bathroom
  • bedroom
  • bath and shower
  • courtyard room view
Petungsan, 22 Nov 2016 | Read review
5 of 5