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Candlewood Suites - Santa Clara

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90 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Sunnyvale, California
Reviewed 22 March 2014

Location:- In front of Santa Clara CalTrain Station, very conveniently located Room:- Corner rooms are specially very spacious, better to choose rooms facing El Camino, to avoid the noise of the train, but the rail track facing rooms offer a much better view of the Mountains.

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3Thank anirbanmisra
Tustin, California
Reviewed 6 March 2014

Our room was very nice and clean. The bed was comfortable. We were pleasantly surprised at the quality of the room for the price. The hotel clearly caters to a business trade, more independent travelers. The train noise was an issue, so request a room on the front of the hotel. Great location to visit Santa Clara University. Added plus...

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1Thank WendyBoll
Gainesville, FL
Reviewed 27 February 2014

I stayed here because it was on my approved corporate hotel list and although I was a little worried about the train noise, my request for a quiet room was honored and I got a room near the front of the hotel. I'm a very light sleeper but using the A/C system on fan all night generated enough white noise...

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1Thank JGMotek
San Francisco, California
Reviewed 10 February 2014

I've stayed here several times now and find the staff to be rather unprofessional. Sometimes rude when there is an issue, sometimes I've reserved a room and called ahead to make sure it was available only to arrive and be told they are on a first come first serve basis. The accommodations are basic and one shouldn't expect anymore.

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Thank Rose C
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear Rose C, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving...

San Clemente, California
Reviewed 6 January 2014

I was locked out of my room three times. Then they refused to let me back in my room unless I let them charge my credit card - even though I paid (in full) in advance through Orbitz. The first time they locked me out seemed an accident. The second time was quite annoying. The third time they refused to...

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1Thank karmaplant
Manila, Philippines
Reviewed 26 December 2013

The kitchen facilities are a major plus for this, and so is the laundry and honesty store. The room has utensils for cooking and in-room, a full-size refrigerator, microwave and dishwasher (no oven). The laundry is complimentary, with small detergent packs available for sale. The honesty store stocks breakfast basics, even eggs to cook, and dispenses complimentary coffee all day....

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2Thank sputnika
Forest, United States
Reviewed 20 December 2013

Stayed here for four nights and found this to be a very nice hotel. Great location. This hotel offers free washer and dryer which I like, but does not offer breakfast. If you like to prepare your own breakfast and any other meal, this is a great place. The bed was very comfortable and the furnishings were great. The exercise...

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1Thank Joseph W
Toronto
Reviewed 13 December 2013

I am not new to Candlewood Suites and this one was no exception. Me and my wife were in Santa Clara for a large convention and I booked this hotel because there was nothing closer. But it turned out to be 100 feet away from the bus stop and I could use 2 buses to get to the SAP Center....

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1Thank acnman
Reviewed 25 September 2013

Room is large enough, bathroom has plenty of space. Clean and the people there are friendly and helpful. You get a suite well equipped with a kitchen so you can prepare your own meals. You can purchase food at the "mini grocery" near the entrance. DVD available for free incase you want to watch a movie. It's located near the...

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1Thank Paolo P
Frederick, Colorado
Reviewed 3 September 2013

stayed here because the preferred hotel was not available. this place is right next to the cal train station, so if you don't like noise, get a room on the far side from the station. They only have weekly maid service, and no restaurant. This is a bagel place in the same parking lot that is was decent for breakfast.

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1Thank JeffNieusma
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear JeffNieusma, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs....

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Candlewood Suites - Santa Clara

Address: 481 El Camino Real, Santa Clara, CA 95050-4300
Region: United States > California > Santa Clara
Price Range: €126 - €334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Santa Clara 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Santa Clara Hotel Santa Clara
Santa Clara Candlewood Suites
Candlewood Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Santa Clara staff and other travellers.
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Questions? Get answers from Candlewood Suites - Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms would be on the south west side (not the railroad track side)”
 of 5 bubbles clairekX2751TQ, 13 Mar 2017 | Read review
“Try to stay on the ground floor. The elevator is terribly slow.”
 of 5 bubbles 529douglasw, 26 Apr 2015 | Read review
“Ask for a room away from the train tracks. Maybe you'll get one.”
 of 5 bubbles 992charlesk, 7 Jan 2015 | Read review
“Try to get rooms which open to parking lot in the front. Caltrain lines run at the back.”
 of 5 bubbles nandaz, 13 Dec 2014 | Read review
“Don't buy snacks like water etc from the hotel, walk across the way to the bagel place and get your snacks cheaper!”
 of 5 bubbles normar398, 10 Dec 2014 | Read review
5 of 5