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Candlewood Suites - Santa Clara

96 reviews
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Traveller (23)
Room & Suite (27)
Overview
  • Excellent27%
  • Very good38%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)Write a Review
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All reviewstrain stationstudio apartmentdirectly across the streetroom was cleanworked fineel caminohouse keepingwould definitely stay here againcaltrainscukitchenetteangelicalaundrycollegeweekendsevent
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31 - 35 of 89 reviews
Reviewed 3 August 2014

We only stayed at this place for one night but one does not need more time to appreciate what this hotel has to offer. The Santa Clara station is literally next door so you can get to San Jose or SF easily. Also you can...More

Thank WideBodyroga
Response from Fritzie D, Guest Services at Candlewood Suites - Santa ClaraResponded 5 August 2014

Dear WideBodyroga, Thank you so much for taking the time to share your experience! Albeit one night, we are ecstatic that you were able to appreciate much of our hotel offerings. Beyond understanding the hotel's central location, which provides ease of accessing local businesses, different...More

Reviewed 9 July 2014

This is a new hotel, so the amenities are in great condition, room size is great and very comfortable. I can't speak to the rate, as we went on a law school competition at Santa Clara University, and the tab was covered by the law...More

2  Thank David A
Response from Fritzie D, Guest Services at Candlewood Suites - Santa ClaraResponded 11 July 2014

Dear dadamsplsjd2b, Thank you for taking the time to share your experience during your stay with our hotel. I'm glad to know that you were able to maximize your visit, benefiting from the accessibility of Santa Clara University, along with other Silicon Valley spots based...More

Reviewed 8 July 2014

I have stayed here numerous times, but this is the first time that I ever had a room on the back side of the hotel facing the train tracks. I won't accept a room there again - the trains are too close and too noisy...More

Thank KAP
Response from Fritzie D, Guest Services at Candlewood Suites - Santa ClaraResponded 11 July 2014

Dear KAP, Thank you for writing a review based on your recent stay with us here at Candlewood Suites. Our staff will be pleased to note your high rating on our hotel's cleanliness. We are sincerely sorry about any discomfort that you have experienced with...More

Reviewed 14 April 2014

In general the hotel is comfortable and cheaper than many in this area. The room and common areas were spotlessly clean and the staff were friendly and helpful. On the down-side the fridge and AC unit in the room were noisy and I had to...More

2  Thank lgmd2005
Response from IHGCare, Guest Relations Manager at Candlewood Suites - Santa ClaraResponded 30 April 2014

Dear lgmd2005, Thank you for taking the time to share your experience regarding your stay at our hotel. Please accept our sincere apology for the shortcomings you experienced and we regret the noise issues you had with the room you received. Your feedback is of...More

Reviewed 4 April 2014

I have stayed here before over the years, being a season ticket holder from out of town, this place is an excellent location for games at Santa Clara University. Checking in was a dream, very friendly, quick and easy. It was very nice to see...More

2  Thank hugham
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Pool
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Details
Price range
US$145 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (27)
Questions & Answers
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Michelle M
9 August 2014|
AnswerShow all 3 answers
Response from anirbanmisra | Reviewed this property |
No Pools...
1
Vote
Michelle M
9 August 2014|
AnswerShow all 2 answers
Response from hugham | Reviewed this property |
I have never even seen the pool but because they list one as a hotel amenity, please contact them and find out, if they have one, its outside...hope this helps
0
Votes
Room Tips
"right next to santa clara caltrain station so whenever & quite so often that trains passby, it gets noisy..."
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"Rooms in the back hear the trains more"
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"My room was facing away from the airport and railroad track, but there seems to be good sound dampening so..."
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"Quieter rooms would be on the south west side (not the railroad track side)"
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