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BEST WESTERN PLUS Pepper Tree Inn

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1,130 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Pepper Tree Inn
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Showing 936: English reviews
San Diego, California
Reviewed 8 September 2014

The Pepper Tree Inn was a great place to stay for 4 nights before a wedding. We were right across the street from Macy's and could do our wedding gift shopping. Our room had a nice balcony overlooking a grassy area near the very pretty pool. The grounds were landscaped beautifully with many flowering plants and vines covered the balcony...

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Helpful?
Thank Virginia-SIMB
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear Virginia-SIMB, I am so pleased that our hotel provided you with comfortable accommodations and that you appreciated to convenience of our location. We would enjoy having you as our guest when you return to the area. Best, Chivaun.

Oxford, United Kingdom
Reviewed 7 September 2014

We stayed here for one night on our way to Los Angeles. Very friendly staff in reception. We had a ground floor room which gave good access out the poolside area, with your own patio area with table and chairs. The rooms are slightly dated in feeling, but none the less very comfortable and had everything you needed, including free...

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Helpful?
Thank Diane C
jerseyville, United States
Reviewed 7 September 2014

the parking outside our room had dried up vomit , our room had a vomit streak running down the front of the toilet. We checked into our room took in our luggage and left right away , got back late when the problem was noticed. advised the front desk on check out. they adjusted my bill which i agreed to...

Review collected in partnership with Best Western
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Helpful?
Thank Denis W
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Denis W, I am shocked to hear of your experience. Please note this is far from a typical experience for our guests and I certainly apologize for any uncomfortable situation you were faced with. I extend a personal invitation for you to return as my guest. Please contact me direct at 800-338-0030 so I may make your reservations. Kind regards,...

Reviewed 5 September 2014 via mobile

We came expecting great things but left a little disappointed. The pool and rooms are nice and cater for your needs. There is a great steak house called chucks near by but avoid the diner associated with the hotel. Also be sure to check they haven't got the dog show owners staying when you stay.

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2Thank Guy J
Cedar City, UT, United States
Reviewed 5 September 2014

we always stay here when we go to Santa Barbara horse shows. Staff is wonderful, beds and pillows are comfortable and everything is clean. Shopping and restaurants within walking distance. After a long day, it's great sit on the patio, have a glass of wine and a snack and just enjoy the CA weather.

Review collected in partnership with Best Western
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Thank Sara W
Chicago, Illinois
Reviewed 2 September 2014

We had a room in the back but our balcony overlooked the courtyard,what I found bizarre was that every other room had a sort of "balcony" in the front that faced the parking lot and also the cemetery that was directly across. Needless to say I saw no one sit out there. The rooms were dated and in ours we...

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Thank Momo330
Central Coast
Reviewed 1 September 2014

We booked this very last minute, so beggars can't be choosers regarding rooms. We were lucky and got a room in the back, so at least it was not super noisy. That said, I have no clue why this is a "plus" Best Western when it really offers nothing extra as far as we could tell. Everything was clean, but...

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Thank CentralCoastMel
London
Reviewed 1 September 2014

This was a lovely hotel, spacious rooms with little extras - fruit, sweets & water which were a lovely surprise. The staff on the reception desk were friendly & very informative. The downside to the hotel was its location, the main town/beach was not walking distance. However there was a bus that could be picked up just a few yard...

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1Thank pp21
Los Angeles, California
Reviewed 1 September 2014

We were invited to a "a have to attend" destination wedding in Santa Barbara over the Labor Day holiday. To avoid the traffic went went a day early. The prices for rooms in Santa Barbara had increased a lot becasue of the weekend hodiday. We found the Best Western Peppertree Inn was reasonabkle, very well located and had excellent rooms,...

Review collected in partnership with Best Western
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Helpful?
Thank Larry T
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Larry T, I invite you back to enjoy Santa Barbara without a commitment to attend and wedding, but to enjoy a weekend to relax and savor all of the amazing experiences to be had here in our wonderful city. I see you are in LA, just a 90 mile drive from us. Come up and see us soon!! Best, Chivaun.

Birmingham, United Kingdom
Reviewed 31 August 2014

This hotel is one of my favorite hotels I have ever stayed in! The hotel is designed in a typical American Motel Wooden look that you would see in the movies. The grounds of the hotel are fantastic, extremely well maintained and just pure stunning. The rooms are slightly old and dated, but still perfectly fine to stay in, although...

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Helpful?
Thank Joe C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Region: United States > California > Santa Barbara
Price Range: €149 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
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Durham
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A lot of the rooms face the pool, which can be noisy.”
 of 5 bubbles WanderingEarthling, 30 Dec 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, 30 Nov 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, 21 Nov 2016 | Read review
“The back is probably quieter. Street noise was loud until around 11.”
 of 5 bubbles dinkydog99, 11 Nov 2016 | Read review
“Spoilt for choice”
 of 5 bubbles kaztay2014, 5 Nov 2016 | Read review
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