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BEST WESTERN PLUS Pepper Tree Inn

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1,156 Reviews from our TripAdvisor Community

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Showing 960: English reviews
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Peoria, Arizona
Reviewed yesterday NEW

We chose this hotel for a birthday/anniversary celebration, and we're so glad we did. The staff was consistently conscientious and attentive to our needs. The room was spacious, clean and overlooked the beautiful green space and pool. The location was perfect for easy access to the very efficient and affordable public transportation, which was especially important to us since we...

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Helpful?
Thank debcoff
Richmond, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Our tour group spent two nights at the Pepper Tree Inn in Santa Barbara CA. The whole thing about this hotel is the management a staff try everything imaginable to allow you to have an outstanding visit. We were all impressed. The rooms are sort of small and the bathrooms were small, but the room amenities were over the top....

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Helpful?
Thank VA-Short-Term
About Hotel's Favourite Review
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Greetings VA-Short-Term, It is our pleasure to provide amenities that ensure the comfort of our guests. We realize that not all hotels provide such a breadth of in room amenities and we thank you for your acknowledgement. If you find yourself traveling back to Santa Barbara, we hope you choose to stay with us again. Kind regards, Chivaun.

Coventry, United Kingdom
Reviewed 2 days ago NEWvia mobile

Very impressed with the Best Western Pepper Tree!! Staff on reception were all very friendly and accommodating, they gave us a lot of good advice on places to eat in the local area and things to see in Santa Barbara. We were upgraded to a king deluxe room on our arrival and the room was lovely, very comfy bed, complimentary...

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Thank HanLu51
Rio de Janeiro, RJ
Reviewed 3 days ago NEWvia mobile

We enjoyed this place very well. Easy to find the location and the hotel is very nice. We had a lovely room with easy exit to the garden and swimmingpool. Macys and a lot of other shops nearby. Good parking and they washed our carwindows in the morning. Thank you :)

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Thank BB B
Cologne, Germany
Reviewed 5 days ago NEW

Friendly and helpful concierge with good suggestions for restaurants and the next hotel of our trip. Everything very fine and the large rooms prepared with a lot of nice details Pools and Wifi were free.

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Helpful?
Thank friedhelmfornol
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear friedhelmfomol, I am so pleased to read you enjoyed your recent stay. We hope to have the opportunity to welcome you back. It's summer time and the pools will be waiting for you. See you soon!! Chivaun

Perth, Australia
Reviewed 1 week ago via mobile

Only stayed one night but found hotel great. Two adults and two kids fitted in a standard room. Two pools (1 heated) and two spas in complex as well as small gym. Guest laundry was great as I could catch up on domestic chores. Front desk staff super helpful when husband left medication behind. They were happy to forward it...

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Helpful?
Thank DeniseER
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Greetings DeniseER, It is great to read that the hotel was such a good fit for you and your family. It has been fun listening to the families enjoy the pools during this nice weather. Please come back and enjoy more pool time with the kids. See you soon! Chivaun.

Reviewed 1 week ago via mobile

This hotel has so many things going for it: central location, superior service, free coffee and fresh fruit, etc. It is an older hotel but has been updated reasonably well. Two things bothered us: 1. No complimentary breakfast (don't ALL Best Westerns have breakfast included??). 2. Noise levels in our room were intolerable. I was awake from 3 am to...

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1Thank Daisy8888888
Coventry
Reviewed 1 week ago via mobile

I loved this hotel. The room was big with balcony. It was clean a bit dated but ok. The beds were comfortable It had coffee making microwave toiletries hairdryer. Our room overlooked the pool and delightful gardens. The treetop cafe was good simple food. I would definitely recommend this hotel free parking is hard to find. On the main route...

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Thank CadCoventry
Manchester, United Kingdom
Reviewed 2 weeks ago

lovely hotel, not far from down town Santa Barbara.There was a situation which was dealt with, but was disappointed with the mangers attitude. Will never return. There is no excuse in putting the phone down on a customer.I hadn't finished the conversation, and was going to ask if we could change rooms, especially as we could here the next doors...

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1Thank gillian p
Fremont, California
Reviewed 2 weeks ago

We had a very nice one night's stay in a king size room with couch, recliner chair, desk, TV, microwave, refrigerator, and bathroom. They had lots of nice extras such as a Keurig coffee maker, cookies, fresh oranges, bottled waters - we are Best Western Members. There was a nice sized patio area with two chairs. The garden view is...

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Helpful?
Thank mini
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear mini, Thank you for taking the time to provide your comments and your appreciation of the amenities. It sounds like our hotel was a great fit for you and I certainly hope you choose to stay with us again during your next visit to Santa Barbara. Kind regards, Chivaun.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State St, Santa Barbara, CA 93105-3112
Region: United States > California > Santa Barbara
Price Range: €150 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
4 questions
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Durham
8 months ago
Michigan
2 months ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for a room with a normal sized toilet!”
  • The toilet was built for pre-teens and rented to adults at full price....
craig993, 9 Mar 2017 | Read review
“I liked being near the pool on the ground floor”
kimcsmiles, 14 Feb 2017 | Read review
“A lot of the rooms face the pool, which can be noisy.”
WanderingEarthling, 30 Dec 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
333derekf, 30 Nov 2016 | Read review
“Do NOT stay here.”
987ericas, 21 Nov 2016 | Read review
5 of 5