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Staff were not nice at check in. We did mention it was our honeymoon & the lady changed her manner. Which was appreciated. The room itself was a block away from the main hotel.
The room itself was clean, but I will agree with others...More
Date of stay: October 2018
Response from DeborahV1226, Guest Services at Santa Barbara House by HyattResponded 22 October 2018
Thank you for taking the time to tell us about your recent experience. Please accept my sincere apologies for the service issues you experienced during your stay. Please know that this is not typical of our hotel staff, for we strive to exceed all guest...More
Lucky I do a little research before checking in as I was told at check in at another location ie the hyatt Centro round the next street this is a property managed by that hotel.They say there is Wi-Fi well there isn't it's that far...More
Date of stay: September 2018
3 Thank vitara07
Response from DeborahV1226, Guest services at Santa Barbara House by HyattResponded 25 September 2018
Thank you for taking the time to tell us about your recent experience. Please accept my sincere apologies for the multiple issues you experienced during your stay. We are happy to report that our property will be completing a full renovation within the next year,...More
Santa Barabara House By Hyatt,
Where should I start, oh yes, we couldn't find the front desk!
If you are tired and make the booking online you will be given 424 Por La Mar Drive. Yes, it is a building but is all gate up....More
We booked online and made an assumption based on photos we were part of Hyatt Centric. Whilst you pick up keys and can eat at the Hyatt, the accommodation is a separate street behind and guess what - you have to pay for a back...More
I never write bad reviews but to pay $300 per night for this dump deserves one from me. This is "our newest renovated property" according to the front desk?! I wonder then about the other properties near by owned by the same Hyatt?!!!! Don't rely...More
Hi, Yes there is is at appears to be much nicer than where we stayed. It is called the Hyatt Centric and it is actually where we had to check in at/ It has a restaurant, bikes, and everything else you usually have at a... More
Hi, Yes there is is at appears to be much nicer than where we stayed. It is called the Hyatt Centric and it is actually where we had to check in at/ It has a restaurant, bikes, and everything else you usually have at a hotel. just stay away from the property we stayed at.
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"Be sure not to mix up your hotels and read carefully... not the ground level also..."