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Embassy Suites by Hilton Santa Ana Orange County Airport

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Embassy Suites by Hilton Santa Ana Orange County Airport
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950 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Santa Ana Orange County Airport
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Showing 932: English reviews
Vadnais Heights, Minnesota
Reviewed 2 weeks ago

This hotel is our favorite place to stay in So Cal. We start our day with an amazing breakfast and end it with the Managers Reception. The staff is so helpful and friendly. Overall a wonderful experience!

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Helpful?
Thank carollK4904QO
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

CarollK, Thanks so much for your loyal patronage and telling all we are your favorite Southern California hotel. You made my day. I am lucky to work with a great team with many Rock Stars. They really try hard to be good and it's magical when we do.

Sao Jose Dos Campos, SP
Reviewed 2 weeks ago

I arrived in the hotel and they gave me a smoky room. I had to ask for changing. After that, tired, I arrived in my new room (see pictures).Clogged sink, old carpet, toilet door difficult to close, fan in the toilet working even with the light switched off and believe or not heater just below 55F and air conditioning just...

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Helpful?
Thank alfredozina
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Alfredozina, Wow! We really messed up. I would love to talk with you and figure out what happened so we can learn from the experience. Our 33 year old hotel is amazing in so many ways, but HVAC is a challenge since the entire building is either in heat or cool mode. Most of the year it's a non-issue in...

Reviewed 2 weeks ago via mobile

From the moment I stepped in the lobby until I checked out I was impressed this is a beautiful hotel from the pool to the restaurant to the amazing atrium filled with koi fish and waterfalls and trees to the beautiful room.i work in an amazing hotel in San Diego so I know how hospitality works and what to expect...

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Helpful?
Thank Jason S
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Jason, I could hug you. So glad you got some time off at your amazing hotel in San Diego and found our amazing hotel amazing!

Reviewed 2 weeks ago

Wonderful stay for my family while in the Orange County area. Conveniently located in the OC. Close to the John Wayne Airport and major freeways. in close proximity to beaches and local amusement parks and shopping. Our room was quite, inviting, and very very clean and we'll kept. The beds were very nice and comfortable. The fitness area, pool and...

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Helpful?
Thank SewsforPureJoy
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

So happy you and your family had a wonderful stay and our hotel and team were a part of it.

Modesto, California
Reviewed 3 weeks ago

Between the lack of parking (and the fees associated $15 per night), the plumbing issues, and having no cable available during our 4 day stay, I will not venture back to this hotel. It used to be my "go-to" hotel, but I will make different arrangements next time.

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Helpful?
Thank amandam1978
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Amandam1978, I am so sorry we failed you. My apologies. My hope is you would contact me at Michael.Anderson@wcghotels.com so we can discuss the stay and my resolution. Thanks for taking the time to let me know. We are working hard to be consistant and will do all we can to win back your faith.

Dublin, California
Reviewed 3 weeks ago

Great location from Disneyland and Airport. Staff was great and helpful. Love the complimentary full breakfast buffet. I always enjoy staying at Embassy Suites for my family vacation no matter where I travel ti

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Helpful?
Thank Bevedine S
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Bevedine, Thanks for being a loyal Embassy Suites customer! We look forward to your return and I will share your kind comments about the staff and our breakfast.

Halifax, Canada
Reviewed 3 weeks ago

Overall solid location. Rooms average with pull out very uncomfortable. Breakfast reception hectic as always although staff very efficient. Evening reception always hectic but handled guests well with standard well selections.

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Helpful?
Thank T560RLmichaelm
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

T560RLmichaelm, Yes we are busy at breakfast and the evening reception, but I am happy you found the team addressing their tasks efficiently.

Santa Clarita, California
Reviewed 3 weeks ago

I love Embassy Suites and this location did not disappoint. The room was clean and nice and the room attendant was especially sweet. We were able to enjoy the evening reception and the full morning breakfast. We were all very comfortable with our hotel selection.

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Helpful?
Thank christy9476
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Thanks Christy. So glad you had a good stay. Expecially happy our room attendant was so "sweet". They work so hard and always have a smile on their face.

Reviewed 3 weeks ago

The Embassy Suites Hotel in Santa Ana is a bargain luxury hotel. Great business center and fitness equipment. Comfortable suites with two flat screen TVs. Bed was extremely comfortable and blackout drapes made the room very restful. Table in front room useful for business and couch and sitting chairs were useful to meet clients.

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Helpful?
Thank rihesq
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Rihseq, Could not say it better myself. Glad our hotel exceeded your expectations.

Chicago, Illinois
Reviewed 3 weeks ago

Where do you start? Like road noise, stay here Want to freeze in your room, stay here They do not turn on the heat in the rooms until the outside temperature is below 56, you cold in your room, too bad They do not turn on the room air until the outside temperature is over 76, you hot in your...

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Helpful?
Thank John S
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

John, Thank you for your feedback regarding our HGVC. We are working with an engineering firm to improve our system though our 33 year old building has this challenge. Thank goodness we are in Orange County where we average 72 degrees annually so the cold nights are rare. Problem is when the heat is on many more guests complain. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Set just two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour BusinessLink™ business center.Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions.*Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $15.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: €97 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
5 questions
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Kailua-Kona, Hawaii
Carmichael, California
over a year ago
Denver, Colorado
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the double queen suite with the hideaway sofa.”
 of 5 bubbles SewsforPureJoy, 16 Nov 2016 | Read review
“Rooms on the north side were quieter.”
 of 5 bubbles christy9476, 10 Nov 2016 | Read review
“All rooms at the center area is good. try to pick high level for nice view”
 of 5 bubbles hamidk427, 1 Nov 2016 | Read review
“Try to stay as far away from the elevators as possible.”
 of 5 bubbles mike-in-bako, 11 Sep 2016 | Read review
“Try to stay away from rooms that border the freeway or Dyer.”
 of 5 bubbles azboiler, 25 Jul 2016 | Read review
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