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Clarion Inn & Suites Orange County John Wayne Airport

Booking.comUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Clarion Inn & Suites Orange County John Wayne Airport
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121 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Inn & Suites Orange County John Wayne Airport
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Showing 119: English reviews
Buena Vista
Reviewed 31 May 2016

This hotel is clean, and the bed was comfortable. The front desk staff were friendly, as were the shuttle bus drivers, to and from the airport. For the price, it's a good deal. Of note, however, is that there is no free breakfast at all. They have packaged meals for sale. Also of note is that the shuttle pick-up area...

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Helpful?
Thank Jeanne B
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm delighted to hear that your overall stay experience was wonderful! I apologize for any trouble you had finding the ground transportation area at the airport. We do encourage our guests to give us a call so we can help guide you to the correct area...

Reno, Nevada
Reviewed 27 May 2016

Booked based on continental breakfast due to business schedule which they took away and didn't notify me. Lady argued with me that it was removed from a website which was untrue as I just had pulled it up. Anyway stood at desk to check out and waited a few minutes for two woman to aknowledge me. They didn't. Took a...

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Helpful?
1Thank trickeeme
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I apologize for the impression the front desk staff left you with. We generally receive wonderful compliments for their service, and I'm truly sorry this was not the case for you. Since we opened our new bistro the complimentary breakfast information has been pulled from 99%...

Hemet, California
Reviewed 22 May 2016 via mobile

Nothing special about my suite or the Hotel....no breakfast and no restaurants around....plenty of fast food joints...no recognition of being a diamond elite member....not even a bottle of water....I should have stayed at another Choice hotel..econo lodge would be better.

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Helpful?
1Thank sandymccluskey1953
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I apologize for your stay being anything less than excellent. While we have eliminated the complimentary continental breakfast, we have replaced it with the wonderful breakfast menu served from our new bistro. For our guest's convenience the bistro also has a great dinner menu served until...

Reviewed 13 May 2016

My son and three friends were robbed while they slept in their room on May 8 at the Clarion. My son woke up at 3 am to someone at the bedside table stealing his phone and watch. His friend's wallet was also stolen. The hotel management was evasive in acknowledging the incident, even though the police responded. The hotel management...

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Helpful?
3Thank Tanya B
CA800, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Dear valued guest: As you, we were disappointed and shocked by the events of the evening. This has never occurred at this location even though any hotel can be targeted, whether it’s a 3 star or 5 star property. As with all safety or security incident, we look to first thoroughly investigate the events by having a direct conversation with...

Oakland, California
Reviewed 21 April 2016 via mobile

I have stayed here many times. Not again. Despite what the website states, and what my printout had, they discontinued the free breakfast. And there was no comment about that when I checked in. I do not eat much, but a bowl of cereal and OJ was always nice. The hotel is comfortable, but the lack of communication is deceptive....

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Helpful?
1Thank larryjw1
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I apologize for the complimentary breakfast having been discontinued. Once our bistro opened in our lobby roughly a month ago we did take the listing for it off of the webpages so as not to mislead our guests, and we have been working with our guests...

Los Angeles, California
Reviewed 3 April 2016

What a gorgeous hotel. Recently renovated. Rooms are terrific. Very quaint location with a pool and hot tub. Staff was particularly friendly and helpful. Newly remodeled Bistro restaurant offered a great touch to breakfast and dinner. I am not a fan of the tired hotel buffet and this place offered the variety I like. The food here was cooked to...

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Helpful?
1Thank SmoothOak
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm absolutely thrilled to hear your stay was such an excellent experience! Thank you so much for allowing us to be a part of your visit to the area, and we look forward to continuing to serve you in the future. Sincerely, Andre Neuman Assistant General...

Las Vegas, Nevada
Reviewed 28 March 2016

The hotel was exactly what you pay for. The rooms are pretty decent sized, however, the hotel was a bit outdated. Meaning it could just use a bit of a renovation. The location is perfect since it's just off of the freeway and it's not too far from Disneyland if you plan on visiting. Plus, it's way better pricing than...

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Helpful?
Thank Christian714
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at out hotel. I'm glad to hear that in general you enjoyed your stay with us. We're actually in the finishing stages of a $1,000,000 renovation, and we should be finished in the near future. Unfortunately it's the last of the exterior touches that remain to be finished such...

Orinda, California
Reviewed 26 March 2016

I stayed at this hotel in March 2016. I came in very late with no reservation. They took my card and said I would be charged $98. In my room which was musty and humid I turned on the crappy air conditioning that I would expect in a $30 hotel. It worked poorly, kept me up most the night. In...

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Helpful?
Thank Ronald D
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I truly apologize for your experience with us. Our computer system does automatically authorize a $100 room deposit in addition to the room charges, and I apologize if our desk staff did not explain that prior to processing your card at check in. The deposit is...

Henderson, Nevada
Reviewed 20 March 2016

We stayed to attend a funeral, had to reserve 3 rooms. We arrived at 2pm and the clerk was good enough to let us into all the rooms early. The rooms have been updated, very clean and comfortable. They are painting the outside of the hotel, so there is a bit of construction to walk around, but nothing major and...

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Helpful?
Thank Cindy P
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm absolutely thrilled to hear you had such an excellent experience with us! We're growing ever closer to finishing up the last few projects, including the repainting, and we look forward to having it all behind us. The new bistro is now complete and will be...

Hudson, North Carolina
Reviewed 17 February 2016

Stayed two nights in this hotel. They were remodeling the breakfast area. The staff went over and above to compensate for the remodeling. This hotel was close to restaurants and the staff was very helpful in giving us directions to the restaurants. The room was excellent. I sat out on the balcony and read a book and it was very...

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Helpful?
Thank Janet C
CA800, Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I'm absolutely thrilled to hear your stay was such a wonderful experience! I'm happy to say our breakfast area remodel is complete, and the new bistro is being officially opened this coming Monday. Thank you so much for allowing us to be a part of your visit...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get together at the Clarion Inn & Suites(R) John Wayne Airport hotel in Santa Ana. We're merely minutes away from several Orange County beaches. You'll find plenty of other sites and activities to explore near our smoke-free hotel in Santa Ana, some of which include: - Irvine Spectrum Center - Santa Ana College - Concordia University Irvine - Discovery Science Center - South Coast Plaza. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio or head to our restaurant, Bistro C, which offers breakfast, a grab and go lunch and dinner. Enjoy other complimentary services and amenities such as: - Free WiFi - Free airport transportation - Gym onsite - Outdoor heated pool & hot tub. Each newly renovated guest room is warmly furnished with a flat screen TV, premium bedding, refrigerator, microwave, coffee maker and hair drier. Make the most of your time with friends, family and colleagues at the Clarion Inn & Suites John Wayne Airport. Santa Ana hotels like ours provide all the essentials you need to get together. Book now! ... more   less 

Additional Information about Clarion Inn & Suites Orange County John Wayne Airport

Address: 2620 Hotel Ter, Santa Ana, CA 92705-5447 (Formerly Comfort Inn and Suites John Wayne Airport)
Region: United States > California > Orange County > Santa Ana
Price Range: €86 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Orange County John Wayne Airport 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Clarion Inn & Suites Orange County John Wayne Airport Santa Ana, CA
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites Orange County John Wayne Airport staff and other travellers.
3 questions
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Questions? Get answers from Clarion Inn & Suites Orange County John Wayne Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms poolside are of course noisier but its all quiet by 10:00....The fire-pit is wonderful!”
4Rita95827, 9 Mar 2017 | Read review
“Everyroom's are amazing”
niranjanc24, 3 Mar 2017 | Read review
“Choose a top floor room”
jacobd283, 30 Dec 2016 | Read review
“rooms on the second fllor have better view”
ghrsam, 15 Oct 2016 | Read review
“Room 146 is near the pool area and its in the back of the parking area.”
Princesscali2013, 25 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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