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Clarion Inn & Suites Orange County John Wayne Airport

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Clarion Inn & Suites Orange County John Wayne Airport
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116 Reviews from our TripAdvisor Community

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Showing 114: English reviews
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Reviewed yesterday NEW

Ranee & Jessica make you feel so welcomed and will go out of their way for you. They treat you like a family member or friend. Two great people. The hotel is clean and well kept. We have been coming here for the past few months for business trips.All our employees prefer to stay at the Clarion compared to many...

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Helpful?
Thank Robert C
Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

I got to the hotel to let them know I'd be checking in late. The hotel had no information on my reservation, although I had email confirmation from Booking.com. Sandra, at the desk, gave me the phone number to contact Booking.com. After waiting for approx. 45 minutes, a live person answered, acknowledged my reservation, and said he would inform Clarion...

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Helpful?
Thank Ann M
About Hotel's Favourite Review
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for your kind words and feedback from your recent stay. I am so pleased to hear that my team was able to meet your expectations, and have celebrated your wonderful words with both Sandra and Jessica. We value your input as it allows us to know areas of improvement, but also areas that we are excelling...

Apple Valley, United States
Reviewed 1 week ago

From check-in to check-out, we found the staff extremely friendly. Renaa in reception was very feiendly and helpful. She allowed us to stay until 2pm because our flight wasn't scheduled to leave out of John Wayne Airport until 4:30pm. Ginger was running the mini-cafe, and she was so nice and friendly. The hotel was very quiet, and our room was...

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Helpful?
Thank Cheryl D
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you for your delightful feedback from your recent stay. We truly value your input, and I have shared your feedback with my entire team, including Ranee and Ginger. We hope to be able to be of service to you in the future, should your travel needs ever bring you back to the Orange County area. Have a blessed day....

Reviewed 1 week ago via mobile

Service is non existent. Yesterday told maids 3 times to make the room yet no service when we returned. Mattress is worn out extremely uncomfortable crunched when sitting felt the springs. Don't stay here!

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Helpful?
Thank majbs
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for your feedback from your recent stay. Feedback such as yours allows us to improve in areas that need it, and rest assured I have addressed your concerns with my housekeeping team to ensure this does not happen again. I hope this does not deter you from choosing to stay with us again in the future,...

Reviewed 2 weeks ago

3nights of good sleep...Sandra and her colleagues were very helpful with directions and suggestions. Location was excellent for attending WWWY festival at the Observatory. If you like shopping, the South Coast Plaza is close by.

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Helpful?
Thank mike m
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Sandra and my team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are...

Keystone, South Dakota
Reviewed 4 weeks ago via mobile

Lovely third floor room overlooking the courtyard w pool. Room was comfy and clean. Location was easy to get to and convenient to area attractions. General manager visited w guests in the breakfast area, offering personal assistance w any problems/concerns w their stay. Would def stay here again.

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Helpful?
Thank gypsiegirl1960
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for taking the time to send us your feedback. We are so pleased to hear that you enjoyed your stay and are hopeful for your return to our property sometime in the near future. Please do not hesitate to contact me directly for any assistance, we appreciate your business. Warm regards, Scott Young General Manager

Chicago, United States
Reviewed 4 weeks ago via mobile

I stayed at this property last weekend while on a weekend trip to California and I LOVED it!!! All of the employees were very professional and friendly. The property is clean and quiet. The prices are very low. This is a tremendous bargain. I will stay here again.

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Helpful?
Thank Rodolfo J
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for your wonderful feedback regarding your recent stay. We are so pleased to hear that you enjoyed your stay, and look forward to celebrating your words with my entire team. We look forward to your return, please do not hesitate to contact me directly for any assistance. Warm regards, Scott Young General Manager

Zelienople, Pennsylvania
Reviewed 5 weeks ago via mobile

We stayed at the John Wayne location prior to flying out the next morning. We had a 3:30AM wake up call to get ready. I got my shower and my husband was getting his. While I was getting ready our door opened. I kicked the door shut and ran to the other side of the room. Thank goodness I had...

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Helpful?
Thank mustangjeanne
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for providing your feedback from your recent stay. I am so sorry to hear that you had experienced this sort of event during your stay with us. Please know that we take these matters very seriously, and this has been immediately addressed with my entire staff, and best practices and preventative measures have been put in...

Reviewed 18 March 2017 via mobile

Forgot to request proper bed option when hotel wad booked. Sandra went above and beyond to still find us proper bed accommodations at check in. Even checked us in super early so we could get ready for the tournament.

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Helpful?
Thank Dani M
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for taking the time to send us your feedback. I am so pleased to hear that Sandra was able to accommodate your needs while staying with us. I will be sure to share your kind words with Sandra, and we hope you choose to stay with us upon your next trip to the Orange County area....

Reviewed 13 March 2017

I would have given a 5 but although my overall stay was good, did not care for heavy bathroom sliding door, i had to open and close every time my boys wanted to use, Would have loved a dimmer in bathroom so is not so bright at night. And one other thing forgot my shampoos and the one provided had...

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Helpful?
Thank JAIME C
Scott Y, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Thank you so much for taking the time to provide your feedback. I truly appreciate you bringing these matters to my attention, and have addressed them accordingly for proper improvements where needed. We hope you would choose to stay with us again, should your travel needs ever bring you to the Orange County area. Please do not hesitate to contact...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get together at the Clarion Inn & Suites(R) John Wayne Airport hotel in Santa Ana. We're merely minutes away from several Orange County beaches. You'll find plenty of other sites and activities to explore near our smoke-free hotel in Santa Ana, some of which include: - Irvine Spectrum Center - Santa Ana College - Concordia University Irvine - Discovery Science Center - South Coast Plaza. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio or head to our restaurant, Bistro C, which offers breakfast, a grab and go lunch and dinner. Enjoy other complimentary services and amenities such as: - Free WiFi - Free airport transportation - Gym onsite - Outdoor heated pool & hot tub. Each newly renovated guest room is warmly furnished with a flat screen TV, premium bedding, refrigerator, microwave, coffee maker and hair drier. Make the most of your time with friends, family and colleagues at the Clarion Inn & Suites John Wayne Airport. Santa Ana hotels like ours provide all the essentials you need to get together. Book now! ... more   less 

Additional Information about Clarion Inn & Suites Orange County John Wayne Airport

Address: 2620 Hotel Ter, Santa Ana, CA 92705-5447 (Formerly Comfort Inn and Suites John Wayne Airport)
Region: United States > California > Orange County > Santa Ana
Price Range: €84 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Orange County John Wayne Airport 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Clarion Inn & Suites Orange County John Wayne Airport Santa Ana, CA
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites Orange County John Wayne Airport staff and other travellers.
3 questions
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Questions? Get answers from Clarion Inn & Suites Orange County John Wayne Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms poolside are of course noisier but its all quiet by 10:00....The fire-pit is wonderful!”
4Rita95827, 9 Mar 2017 | Read review
“Everyroom's are amazing”
niranjanc24, 3 Mar 2017 | Read review
“Choose a top floor room”
jacobd283, 30 Dec 2016 | Read review
“rooms on the second fllor have better view”
ghrsam, 15 Oct 2016 | Read review
“Room 146 is near the pool area and its in the back of the parking area.”
Princesscali2013, 25 Sep 2016 | Read review
5 of 5