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Country Inn and Suites - John Wayne Airport

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Country Inn and Suites - John Wayne Airport
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310 Reviews from our TripAdvisor Community

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Showing 297: English reviews
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Longmont, Colorado
Reviewed 2 weeks ago via mobile

We have stayed in Country Inn and Suites across the country and have been used to a particular standard. This hotel has been changed over from a previous property. First off, this hotel only has outside accessible doors, like a Motel 6. Second, the elevator we used smelled like weed. Third, if your neighbor is out front of his room...

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Helpful?
Thank Russ S
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 August 2016

I stayed at this hotel with friends for a weekend trip from Los Angeles and I would highly recommend this hotel for any travel needs in Orange County. The hotel is very conveniently located to the freeway, as well as shopping (South Coast Plaza, The Lab, etc.), beaches (Huntington Beach, Newport Beach), Disneyland, the OC Fairgrounds, and restaurants. The hotel...

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3Thank ravivarma2
About Hotel's Favourite Review
managerSantaAna, Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking time to write a review of your stay at the CW Suites. We are delighted to see that you were able to see the surrounding area attractions and you were able to use the amenities that are offered by the hotel. Thank you for staying and we hope to see you soon.

Reviewed 2 weeks ago

The rooms were recently redone, so the carpet, bedding, countertops, furniture looked clean and new. The outside is a little lackluster, but the pool area with garden is pleasant. The breakfast was fine to get you going for the day. I think for someone looking for adequate, economical accommodation this is a good choice. Only small complaint was the room...

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Thank Kaye K
Reviewed 3 weeks ago via mobile

Traveling from Anchorage, Alaska to Tustin, California was a long day of traveling for me. Needless to say I was tired and my body was achy. The shuttle picked me up from the airport in less than 5 minutes. The check-in was quick and easy. The staff was professional and friendly!! Most of all the room was beautiful, comfortable and...

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Thank kit a
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and all the we offered. We look forward to your next stay.

Bergen County, Nj
Reviewed 3 weeks ago

The rooms are recently renovated, as this hotel is now on its third brand name in the last five years. The breakfast is hot, though limited as to choices and quality. The beds are comfortable, rooms are clean. The Wi-Fi is so slow that you can't possibly stream a show on Netflix; even the TV reception is poor (in this...

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1Thank Richard H
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We do apologize for the internet not meeting your needs and we will look into this matter. Thank you for your feedback and we hope to see you in the future.

Santa Ana, California
Reviewed 19 March 2017

Tripadvisors did not send reservation to hotel. I spent 45 minutes at front desk and at the end I had to end up paying as a walk in client costing me another $119.00. When I called Tripadvisors to request a refund since they did not send confirmation number to the hotel, a representative "Julliana" advise me that Tripadvisors do not...

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Thank ozzyavalos
managerSantaAna, Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of...

Reviewed 10 March 2017 via mobile

Due to a large convention in town, I ended up at this facility. I will give credit that the room was clean. They had serious mosquito issues in the room. There is a major gap under the door to the room that allows all kinds of visitors in since the doors are exposed to the outside. The air handler blows...

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Thank Steve B
managerSantaAna, Manager at Country Inn and Suites - John Wayne Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Omaha, Nebraska
Reviewed 19 February 2017 via mobile

Great for the price. Rooms were clean and spacious. A lot of renovations going on so there was an odor and trash outside the facility. Service was pretty good. Free parking and breakfast. I would stay again.

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Thank snrobinson03
San Diego, California
Reviewed 14 February 2017

The CW Suites has a great location close to John Wayne Airport, free internet, spacious rooms, great staff, and newly remodeled rooms. Breakfast with coffee, juices, milk, eggs, bacon, sausage, pancakes is included!

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Thank stevep450r
Reno/Sparks
Reviewed 2 December 2016

This is a good hotel, at a good price. Clean and comfortable, large rooms. Decent breakfast. The downside maybe is it is really large, could be a lot of walking. I can recommend this hotel to business travelers and families. We used it for a one night stop between Disneyland

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Thank Hansen5
cwsuitessantaana, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking the time to write a review of our property. We are happy to see that you enjoyed your stay. We always appreciate any and all feedback as it allow us to further improve the service we offer our guests. Once again, thank you for writing a review.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The CW Suites hotel is an atrium-style, 177 all-suite hotel. Hotel offers a courtesy shuttle to John Wayne Orange County Airport, free wireless Internet access and on-site fitness center. ... more   less 

Additional Information about Country Inn and Suites - John Wayne Airport

Address: 2701 Hotel Ter, Santa Ana, CA 92705-5603 (Formerly Quality Suites John Wayne Airport)
Region: United States > California > Orange County > Santa Ana
Price Range: €104 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn and Suites - John Wayne Airport 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Santa Ana
Country Inn And Suites - John Wayne Airport Santa Ana, Orange County, CA
Hotel Style:
#2 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn and Suites - John Wayne Airport staff and other travellers.
5 questions
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San Jose, California
Riyadh, Saudi Arabia

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Questions? Get answers from Country Inn and Suites - John Wayne Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior (poolside) is less noisy”
53RichardH53, 31 Mar 2017 | Read review
“Book your reservation with another company and not with Tripadvisors.com !!!”
ozzyavalos, 19 Mar 2017 | Read review
“If the sight of renovation bothers you ask for a room away from it. Freeway noise was not an issue”
PatMellen, 20 Nov 2016 | Read review
“You may want to request a low floor and it may be possible to park close to your room.”
wendy22allen, 29 Sep 2016 | Read review
“If you like a quite room ask the front desk - all managers are very friendly and care about their customers.”
ninav877, 26 Sep 2016 | Read review
5 of 5