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Courtyard by Marriott San Ramon

173 reviews
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Traveller (38)
Room & Suite (19)
Pool & Beach (1)
Overview
  • Excellent21%
  • Very good48%
  • Average19%
  • Poor7%
  • Terrible5%
Travellers talk about
“bed comfort”(2 reviews)
“nice stay”(6 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (173)Write a Review
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37
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13
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All reviewsbed comfortworked perfectlynice stayfreeway noisenice servicelight mealquiet areabusiness tripconvenient locationfree internetstaff was very friendly and helpfulvisiting familyvery nice hotelbit datedbusiness parkclean roomparking lot
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51 - 55 of 168 reviews
Reviewed 27 April 2015

There were multiple errors when I checked in ... they told me it was a king room (it wasn't), the room wasn't ready, so when I went back to the front desk, they told me if I REALLY wanted a king sized bed that it...More

1  Thank TallDrinkTraveler
Response from Lisa D, General Manager at Courtyard by Marriott San RamonResponded 29 April 2015

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

Reviewed 26 April 2015

Our room was newly remodeled and the hotel fulfilled our pre-request for a quiet room on the non-freeway side of the hotel but what ruined everything was the long black strands of hair on the bathroom floor!??? (which were definitely NOT ours if you saw...More

1  Thank PetuniaCake
Response from Lisa D, General Manager at Courtyard by Marriott San RamonResponded 29 April 2015

Thank you for taking the time to review the Courtyard by Marriott San Ramon. We do value your feedback and use your comments as teaching tools to improve our guest experience. I apologize that there was hair in the bathroom, as this is not up...More

Reviewed 2 April 2015

We were in San Ramon for a dance event for my niece. A beautiful hotel with lots of amenities! Most important, we would like to give THANKS to the entire staff for going above & beyond for their professional & courteous service!!! Special thanks to...More

Thank Cassandra K
Response from Linda R, General Manager at Courtyard by Marriott San RamonResponded 3 April 2015

Hello, Thank you so much for taking time out to recognize our staff here at the Courtyard by Marriott - San Ramon. I will be sure to share your comments with our team, as they try very hard every day to make our guests experience...More

Reviewed 14 March 2015 via mobile

The hotel is decent with nice, spacious rooms and courteous staff. Location is convenient, and they offer complimentary drop and pick up from nearby offices (5 miles). Restaurant needs improvement. They have a very limited menu so u end up wanting for variety. Nearby there...More

2  Thank amit5543
Response from Linda R, General Manager at Courtyard by Marriott San RamonResponded 3 April 2015

Hello, Thank you so much for taking time out to recognize our staff here at the Courtyard by Marriott - San Ramon. I will be sure to share your comments with our team. Our Bistro does have a limited menu, however we do change our...More

Reviewed 5 March 2015

The hotel is nice, located in convenient place close to the highway, my room was at the opposite site so I didn’t suffer the noise. Still I was disappointed. I would expect that for this price breakfast will be included, apparently it didn’t. The hotel...More

2  Thank avishy d
Response from jacqueline A, Guest Relations Manager at Courtyard by Marriott San RamonResponded 7 March 2015

Thank you for taking the time to review our hotel. The Courtyard San Ramon is designed to give our guests choices for either relaxing in our rooms, or enjoying our vibrant Bistro, Lobby and Home Theater/Library areas. Our Bistro provides a wide variety of freshly...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Self-Serve Laundry
Things to do
Outdoor pool
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$104 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$104 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (19)
Pool & Beach (1)
Questions & Answers
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Imthere22
24 May 2015|
Answer
Response from Lisa D | Property representative |
We do not have shuttle service to the airport. Our shuttle operates within a 3 mile radius of our hotel. We can arrange transportation to the airport with one of the transportation company we work with. Please let us know if... More
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Votes
Room Tips
"Ask for room away from freeway. Upgraded wifi avail $4.95 or free if Gold/Platinum member."
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"Room 275 did not have the road noise others complained about. Ask for a room in the middle of the building."
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"Non-freeway side is highly recommended and upper floor."
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"Avoid the ground floor, too much traffic."
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