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Residence Inn San Ramon

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Residence Inn San Ramon
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97 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Vancouver, Canada
Reviewed 10 October 2015

Stayed there last week for 5 days for business. Place is run-down and dilapidated. Lounge chair was literally disintegrating. Common areas are filthy. Extremely uncooperative and rude front desk staff. Stayed there several times before when it was just acceptable. Will never stay there again.

Thank Trevor P
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Trevor, Thank you so much for taking the time to respond on your recent stay. I'm disappointed to hear of your sub-standard experience with us. I will share your comments with our staff to allow our team to reflect upon our service and cleanliness of the hotel. In this way, we can strive to improve and recapture what makes Marriott...

Las Vegas, New Mexico
Reviewed 9 September 2015

Wasn't going to write a review but read one that was recently posted and couldn't disagree more. First off it's not The Mandarin Oriental, but then again it's not claiming to be a five star property. Secondly the staff couldn't be nicer. Third the rooms are a little tired, but still very nice and mine even had a note on...

Thank James M
New Hampshire
Reviewed 30 July 2015 via mobile

In the class of mid-range "suite" hotels, this place is bad. The room itself is large, but it was in horrible condition. The furniture was worn through and the shower looked like it was from a 1980's Howard Johnson. Also, the rooms are spread out across the property, so the room door opens to the outside like a motel. And,...

1Thank tacostuff
Jeff S, Manager at Residence Inn San Ramon, responded to this review

Thank you for taking the time to share your recent experience with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. We are looking forward to room renovations that are...

Lake Tahoe Area
Reviewed 9 July 2015

I write about TravelAwakenings and for those of you who are not familiar with Amma and her hugs, I will just say that it is a beautiful loving experience. I was able to book this hotel last minute when I was in San Ramon in early June and it was incredibly nice. The staff was lovely and the location an...

Thank LeeZaDonatella
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

I'm so pleased that your recent stay at the Residence Inn San Ramon by Marriott was an enjoyable one. We look forward to serving you again when your travels bring you back to San Ramon.

Salt Lake City
Reviewed 27 May 2015

Three of us stayed at this hotel for three nights and had a great experience. The room was large and comfortable. My niece who slept on the sofa hide-a-bed, even said it was comfortable. The bed was just right with comfortable pillows and bedding. The free breakfast was excellent and offered everything we could have wanted. The location was perfect...

Thank SaltLakeCitySoprano
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for staying with us at the Residence Inn by Marriott San Ramon. We're so happy that you enjoyed a comfortable stay with us and hope that you'll return when your travel plans bring you back to San Ramon.

Carson City, Nevada
Reviewed 22 May 2015

We stay at this hotel whenever we visit family in the Bay Area. All the rooms are well-equipped with a full kitchen, good-sized television and very comfortable beds. We've stayed in their 2-bedroom units when our daughter (and dogs) accompany us to visit family over the Christmas Holidays. A very good hot breakfast is included with your stay, and complimentary...

Thank Patricia E
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

We are so happy to be your "Home away from Home" at the Residence Inn by Marriott in San Ramon. Family visits are special, especially when you can bring your four-legged family member with you!! Thanks so much for the kind words and we look forward to having you back with us when you're next in San Ramon with the...

Penn Valley
Reviewed 29 April 2015

My husband and I used Marriott points to stay at this location and really enjoyed the accommodations. Very spacious room with kitchen, friendly staff and wonderful breakfast included. Easy access to I 680 and various cities nearby. Room was in a quiet location (ask for building 17 or something near it). Shopping center is across the street with a grocery...

Thank lovecats50
Edinburgh, United Kingdom
Reviewed 10 March 2015

The Marriott Residence Inn in San Ramon is very functional and very well equipped. San Ramon itself is limited in what it has to offer, but it is ideally situated for journeys (by car) to San Francisco, Napa Valley and other attractions. The Residence Inn is very well maintained with rooms cleaned and made up daily to a very high...

Thank Davy_M1764
Dublin, California
Reviewed 28 January 2015

Great location- short distance from freeway, there's a large shopping complex across the street. The rooms are really spacious and newly remodeled. Seemed like all the rooms have a kitchenette in them. Cooking and cleaning supplies already supplied. Continental breakfast included with big spread- they also have trays you can take back to your room. Ends at 930am though. Overall...

1Thank Michelle G
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your experience here at the Residence Inn by Marriott San Ramon. We are so pleased that you enjoyed your stay with us and look forward to serving as your "home away from home" whenever you return in the future.

Reviewed 3 January 2015

Stayed her for 6 nights, family of 5. Rooms are large enough, living room area, 2 bed/2 bath plus kitchenette. Pretty clean. Lobby area bright, and free breakfast was perfect and a great plus. Great location.

1Thank Barbara G

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Ramon

Address: 1071 Market Place, San Ramon, CA 94583
Region: United States > California > San Ramon
Price Range: €154 - €436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Ramon 3*
Number of rooms: 106
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Also Known As:
San Ramon Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn San Ramon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from the road facing out back.”
bvlynch, 26 Jan 2017 | Read review
“Go to the Hyatt across the street, spend money instead of your points (that is what I did finally) you will be happier.”
Sunnybaj, 18 Dec 2016 | Read review
“Request a room away from pets”
2C2_travel, 25 Aug 2016 | Read review
“Room 1611 was at the far end of the hotel downstairs. It was relatively quiet.”
CountTemecula, 3 Aug 2016 | Read review
“Although I requested a quiet room, I was given a room with the 2nd floor stairs actually attached to one of the walls of my room.”
Skeeter32, 26 Jun 2016 | Read review
5 of 5