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    Extended Stay America - San Ramon - Bishop Ranch - East

    2100 Camino Ramon, San Ramon, CA 94583-1362
    Hotel website
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    6/8/2017 7/8/2017
    US$180
    US$160
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    US$180
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    Traveller (6)
    Room & Suite (9)
    Dining (3)
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    Overview
    • Excellent23%
    • Very good13%
    • Average14%
    • Poor12%
    • Terrible38%
    1 week ago
    “Stay america”
    1 week ago
    “Unclean rooms, key cards that don't work”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Ramon - Bishop Ranch - East
    Special Offer: Save up to 10% TODAY!
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    Chancellor Hotel on Union Square
    5,199 reviews
    #16 of 229 hotels in San Francisco
     
    DoubleTree by Hilton Hotel Pleasanton at the Club
    529 reviews
    #1 of 14 hotels in Pleasanton
     
    HYATT house San Ramon
    420 reviews
    #1 of 8 hotels in San Ramon
     
    Club Quarters Hotel in San Francisco
    2,327 reviews
    #14 of 229 hotels in San Francisco
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (99)
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    1 - 5 of 97 reviews

    Reviewed 5 days ago

    1) Need to change accommodations from online It states grab n go breakfast available, yet at the time of check-in representative says no we don't provide that service. 2) remote to the t.v. nowhere to be found. 3) kitchen available in the room yet no...More

    Review collected in partnership with Extended Stay
    Thank ReginioDumag
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 5 days ago

    We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable stay, and we did not live up to your expectations. All your concerns will be shared with the respective team so that future guest...More

    Reviewed 1 week ago

    Horrible and wouldn't stay there again and would not recommend to anyone. Low end type hotel and not appropriate for higher end customers. Great location but dirty windows dirty looking carpets and smells in the hellsMore

    Review collected in partnership with Extended Stay
    Thank patmA9985GR
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 6 days ago

    You are absolutely correct to expect a clean, well-maintained property as your home away from home, and we sincerely apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will...More

    Reviewed 1 week ago via mobile

    I went to check in at the Extended Stay America, San Ramon Bishop Ranch East. I was given a room where I then went to put my things. Upon opening the door, the smell of cigarette smoke was incredibly strong. The windows had been left...More

    Thank Sharon_P33038
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded today

    Sharon, we are truly sorry you experienced difficulty during your stay with us, and more importantly, you felt our staff was not responsive. Our team takes great pride in delivering outstanding customer service to each and every guest, so we apologize this was not your...More

    Reviewed 1 week ago

    I would not recommend staying here. Upon arrival at 10 p.m. our rooms were still not cleaned from previous guests. The rooms were not cleaned while we were there. There were multiple problems with the key cards for the rooms.More

    Review collected in partnership with Extended Stay
    Thank devinm474
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 1 week ago

    Thank you for being our guest. We apologize for the issues you experienced during check-in and the inconvenience it caused. Your comments have been shared with the front desk team to ensure a better experience going forward. Thanks again for your feedback, and we hope...More

    Reviewed 1 week ago

    I hate giving poor reviews. I would have been fine with the experience if I was charged budget prices. What can I say: It smelled horrible, there was a fire drill early in the morning and all the lights were out so we had to...More

    Thank Orlandosjm
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 1 week ago

    Thank you for taking the time to write a review. We are sorry for the unfortunate incident that occurred while you were here and the inconvenience it caused. We have customer service training in place for our associates so we are sorry this situation was...More

    Chancellor Hotel on Union Square
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    Club Quarters Hotel in San Francisco
    2,327 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$106 - US$189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 128
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Extended Stay, Orbitz, Travelocity, Hotels.com, Hotwire, TripOnline SA and Cancelon so you can book your Extended Stay America - San Ramon - Bishop Ranch - East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Ramon
    • Also Known As
    • Extended Stayamerica San Ramon ,
    • San Ramon Extended Stay ,
    • Extended Stay San Ramon
    Add Photo Photos
    Traveller (6)
    Room & Suite (9)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (7)
    Bathroom (1)
    Nearby
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    38.50 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "First floor is the best"
    Read review
    "Do NOT stay there."
    Read review
    "Look for rooms on upper floors"
    Read review
    "Do not take a smoking room if you don't smoke.The whole third floor smells bad."
    Read review
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