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Four Points by Sheraton San Rafael

FourPoints.comUS$162*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$178*
US$162*
US$178*
US$161*
US$178*
US$162*
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Four Points by Sheraton San Rafael
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561 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Rafael
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Showing 534: English reviews
Independence, Missouri
Reviewed 14 March 2017

I stayed at this hotel for 8 nights. The front desk staff was great. The room was clean and had a nice desk area, refrigerator, and microwave. The king size bed was fine. The room was clean and I had no issues. The cleaning service was fine. A little hit and miss on replacing coffee, but otherwise fine. They left...

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Helpful?
Thank rickity
Pat S, General Manager at Four Points by Sheraton San Rafael, responded to this review

Wow...what a nice overview of what you experienced and what others may experience when they stay with us. The Staff works hard to make sure that each of our guests are welcomed and feel as though they are coming home. Your descriptions and comments, both positive and those that offer suggestions are welcomed. Being better at what we do is...

San Rafael, Ca, United States
Reviewed 13 March 2017

For San Rafael, this is probably your Best Bet. They remodeled most of it. It's fairly clean. And it has a great entry way and an Awesome Space up front when you first walk in with a Great fire place, very well designed space with cool furniture and art work, etc. where you can actually mingle and meet people. Plenty...

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Helpful?
Thank michaelkX7323LY
Pat S, General Manager at Four Points by Sheraton San Rafael, responded to this review

Michael...Thank you so much for your kind words about the hotel! You enable readers to envision what they will see when they arrive to the hotel and what they will experience. We are proud and happy about the recent renovation and we hear everyday, that it feels good...like coming home! You can't ask for more than that. Thanks again. We...

Reviewed 8 March 2017 via mobile

The hotel is clean and staff are friendly. However there is a lot of noise from the highway. Also furniture is kind of tired and there are fixtures and doors that need maintenance. Overall experience could be better. There seems to be some neglect for the facility which is fairly new.

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Helpful?
Thank yfess2
Pat S, Manager at Four Points by Sheraton San Rafael, responded to this review

We appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with the appropriate...

Sydney, Australia
Reviewed 2 March 2017

I arrived late at night from a London flight, so was tired. I went to check in only to find that my room request could not be accommodated, and so I expressed my irritation, as I had been to the hotel many times before, and have been a member of SPG for many years. The 2 young desk clerks went...

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Helpful?
Thank Kathryn150
Pat S, General Manager at Four Points by Sheraton San Rafael, responded to this review

Kathryn...thank you so much for your positive comments regarding your stay with us. I do aplogize that your room request could not be accommodated, however, I am happy to hear that the Staff did all they could to exceed your expectations. Thanks again for your comments. We look forward to having you as our guest again soon.

Manasquan, New Jersey
Reviewed 17 February 2017

We stayed here while visiting friends in the area. It is convenient to San Rafael, the 101 highway, and the roads out to Pt. Reyes. The internet was fast and never disconnected. The TV, on the other hand, had few HD channels, and they broke up many times. The aspect ratio for the non-HD channels was always distorted and had...

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Thank SeeTheWorld4Peace
Reviewed 25 January 2017

I love to swim and this place offers a great pool & jacuzzi. The restaurant prepared a vegetarian dish per my request. Convenient location. Great for business meetings. Staff aims to please. I've been several times.

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Helpful?
Thank Teresa F
Winter Haven, Florida
Reviewed 16 January 2017

Great location, spent Christmas holidays at the Sheraton, located close to the 101, easy three block walk to a major mall and various grocery chains. Very good gym, pool, hot tub, outdoor ping pong table with fire places( much needed when there) The restaurant has very good selection of menu choices, breakfast buffet is exceptional. What makes the Four Points...

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Thank Z7200DZfredb
Reviewed 30 December 2016

This is the third year we have stayed at the Four Points by Sheraton San Rafael; annually we have been making a trip to San Rafael to spend winter vacation with our family. We chose the Four Points because of our Preferred Guest membership and the central location of the hotel. Every year we have been pleasantly surprised by the...

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1Thank Byron J
Reviewed 28 December 2016

The hotel looks new, clean with outdoor swimming pool and exercise room. The breakfast is continental buffet. Clean room and carpet. Cookies are available in the afternoon and evening. Dining room service is average. Better than some other 4 points hotels. Mall is nearby, walk distance. 3-5 miles to San Rafael downtown.

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Helpful?
Thank josepht751
Edmonds, Washington
Reviewed 14 December 2016

Our car broke down just outside of San Rafael while we were road trip en route home to the Seattle area. While our car was being repaired, we found positive reviews for the Four Points online and decided to stay there. It's just outside of the town proper (a cute little village if you are ever passing through). It's a...

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Helpful?
Thank Carolyn R

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country. ... more   less 

Additional Information about Four Points by Sheraton San Rafael

Address: 1010 Northgate Dr, San Rafael, CA 94903-2502
Region: United States > California > Marin County > San Rafael
Price Range: €133 - €282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton San Rafael 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
4 Points By Sheraton San Rafael
Four Points By Sheraton San Rafael Hotel San Rafael
Sheraton San Rafael
Four Points San Rafael
San Rafael Sheraton
San Rafael Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Rafael staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Rafael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors away from the freeway are best”
S9779FKwilliamm, 3 Apr 2017 | Read review
“Try to get a room overlooking the pool”
Kathryn150, 2 Mar 2017 | Read review
“Ask for a room away from the highway as it can be really noisy.”
jeffgR8902KY, 2 Mar 2017 | Read review
“Ask for a private patio. Determine if you want to be near the pool (ie, noise).”
teresafG6671HD, 24 Jan 2017 | Read review
“Check in early, request a non-freeway facing room”
byronj990, 30 Dec 2016 | Read review
5 of 5
FourPoints.com
US$162* /night
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Booking.comUS$161
Expedia.comUS$162
ElvolineUS$178
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Prices are for 1 room, 2 adults
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