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Four Points by Sheraton San Rafael

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Four Points by Sheraton San Rafael
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553 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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Kansas
Reviewed 6 days ago NEW

I stayed at the Four Points on a business trip, it was more than I expected and very clean. Lots of areas to just relax, especially the fire pit by the pool. The bed was good with lots of amazing pillows. FREE WIFI!!! The room was spacious and had a microwave and a refrigerator, I also appreciated the free bottled...

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Helpful?
Thank WellTraveledLady
Tel Aviv, Israel
HOTEL’S FAVOURITE REVIEW
Reviewed 24 August 2016 via mobile

Stayed for 5 nights using SPG award while visiting San Francisco area. Amazing value when using this method. Was afraid hotel would be a letdown, but turned out to be very nice. The hotel is big with lots of public areas (conference rooms, restaurant, bar, very nice pool, laundry room), 2 queen room was comfortable and clean, good service, friendly...

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Thank orenm
About Hotel's Favourite Review
Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for taking the time to review your stay with us it is very much appreciated.

Independence, Missouri
Reviewed 1 week ago

I stayed at this hotel for 8 nights. The front desk staff was great. The room was clean and had a nice desk area, refrigerator, and microwave. The king size bed was fine. The room was clean and I had no issues. The cleaning service was fine. A little hit and miss on replacing coffee, but otherwise fine. They left...

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Thank rickity
San Rafael, Ca, United States
Reviewed 1 week ago

For San Rafael, this is probably your Best Bet. They remodeled most of it. It's fairly clean. And it has a great entry way and an Awesome Space up front when you first walk in with a Great fire place, very well designed space with cool furniture and art work, etc. where you can actually mingle and meet people. Plenty...

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Thank michaelkX7323LY
Reviewed 2 weeks ago via mobile

The hotel is clean and staff are friendly. However there is a lot of noise from the highway. Also furniture is kind of tired and there are fixtures and doors that need maintenance. Overall experience could be better. There seems to be some neglect for the facility which is fairly new.

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Thank yfess2
Pat S, Manager at Four Points by Sheraton San Rafael, responded to this review

We appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with the appropriate...

Sydney, Australia
Reviewed 3 weeks ago

I arrived late at night from a London flight, so was tired. I went to check in only to find that my room request could not be accommodated, and so I expressed my irritation, as I had been to the hotel many times before, and have been a member of SPG for many years. The 2 young desk clerks went...

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Thank Kathryn150
Reviewed 3 weeks ago

I'm from California and my family lives still lives in Marin. I live in Seattle now and I visit at least once a year, and sometimes more. For years I'd alternate between this hotel and the other "big" hotel. But the last half dozen times I've visited I've stayed here and it's become like an old friend. I've always like...

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1Thank Jeff G
Manasquan, New Jersey
Reviewed 5 weeks ago

We stayed here while visiting friends in the area. It is convenient to San Rafael, the 101 highway, and the roads out to Pt. Reyes. The internet was fast and never disconnected. The TV, on the other hand, had few HD channels, and they broke up many times. The aspect ratio for the non-HD channels was always distorted and had...

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Thank SeeTheWorld4Peace
Reviewed 25 January 2017

I love to swim and this place offers a great pool & jacuzzi. The restaurant prepared a vegetarian dish per my request. Convenient location. Great for business meetings. Staff aims to please. I've been several times.

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Thank Teresa F
Winter Haven, Florida
Reviewed 16 January 2017

Great location, spent Christmas holidays at the Sheraton, located close to the 101, easy three block walk to a major mall and various grocery chains. Very good gym, pool, hot tub, outdoor ping pong table with fire places( much needed when there) The restaurant has very good selection of menu choices, breakfast buffet is exceptional. What makes the Four Points...

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Thank Z7200DZfredb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country. ... more   less 

Additional Information about Four Points by Sheraton San Rafael

Address: 1010 Northgate Dr, San Rafael, CA 94903-2502
Region: United States > California > Marin County > San Rafael
Price Range: €138 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton San Rafael 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
4 Points By Sheraton San Rafael
Four Points By Sheraton San Rafael Hotel San Rafael
Sheraton San Rafael
Four Points San Rafael
San Rafael Sheraton
San Rafael Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Rafael staff and other travellers.
2 questions
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Questions? Get answers from Four Points by Sheraton San Rafael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room overlooking the pool”
 of 5 bubbles Kathryn150, 2 Mar 2017 | Read review
“Ask for a room away from the highway as it can be really noisy.”
 of 5 bubbles jeffgR8902KY, 2 Mar 2017 | Read review
“Ask for a private patio. Determine if you want to be near the pool (ie, noise).”
 of 5 bubbles teresafG6671HD, 24 Jan 2017 | Read review
“Check in early, request a non-freeway facing room”
 of 5 bubbles byronj990, 30 Dec 2016 | Read review
“Higher floor has better view.”
 of 5 bubbles josepht751, 28 Dec 2016 | Read review
5 of 5