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Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

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Traveller (207)
Room & Suite (86)
Dining (14)
Overview
  • Excellent37%
  • Very good31%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,330)
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1,295 results
Traveller rating
457
397
253
130
58
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457
397
253
130
58
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All reviewsthe manager's receptionindoor poolmade to order breakfastmarin countykoi pondfree breakfastcivic centerbeautiful lobbybreakfast was excellentwine countrythe breakfast arealiving roommuir woodsoatmealthe golden gate bridgeatriumpopcorn
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1 - 5 of 1,295 reviews
Reviewed 3 days ago

had a one bedroom king suite and it was nice and adult couple can sleep on pull out couch in living room. Hot breakfast was awesome and lots of variety, also night time free happy hour including drinks for 2 hours was great, more for...More

Review collected in partnership with Embassy Suites Hotels
Thank monee2018
Hotel's Favourite
Reviewed 7 March 2018 via mobile

This hotel gets a 5 Star review based on hospitality, hard-workmanship, and the fact that they thrive for the business they work in. Not only can you tell that each and everyone of them enjoy working where they work, but meeting the management staff really...More

Thank Ciara H
Response from Vivian O, Sales Coordinator at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference CenterResponded 16 March 2018

Dear Guest .Thank you for giving us a perfect rating and for recommending our hotel . We are so happy to know that we met your expectation . We hope to welcome you back to the hotel in the near future.

Reviewed 1 week ago

We make an annual trip to San Francisco in the summer to go to a Giants day game, and instead of driving back home to the Sacramento area we stay overnight.Instead of staying in the city we always stay at the Embassy Suites in San...More

Review collected in partnership with Embassy Suites Hotels
Thank Frank D
Response from Vishal U, Front Office Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference CenterResponded 2 days ago

We are really glad to hear that you had really good time with us. Please keep loving us and proving us opportunity to serve you better. Thank You!

Reviewed 2 weeks ago

Housekeeping must have gone on vacation themselves because our room had leftover food items in the curtains from previous guests. The coffeemaker had never been washed out and had creamer where the coffee goes. The windows don't have screens and have bugs, webs and who...More

Review collected in partnership with Embassy Suites Hotels
Thank Jennifer M
Response from John-HiltonHelp, on behalf of management at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference CenterResponded 6 days ago

Dear Jennifer M, We are very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t...More

Reviewed 2 weeks ago

The staff was impeccable! Led by a GM who obviously cared about his guests, property and staff. When you have the winning combination, 95% of the job is well done! Although the property is older, it is clean and functional and bright! My room. Was...More

Thank callie4ever
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$202 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (207)
Room & Suite (86)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Barbara A
27 June 2018|
AnswerShow all 3 answers
Response from Solomon W | Reviewed this property |
You might want to call & ask the hotel directly. I wouldn't know the answer to your questions because I was merely "guest" there.
2
Votes
14 October 2017|
AnswerShow all 8 answers
Response from Solidarity1 | Reviewed this property |
No. There is no airport shuttle from this location.
0
Votes
lani v
14 March 2016|
AnswerShow all 9 answers
Response from happyM756XP | Reviewed this property |
We recently met guests at the hotel who had dogs.So it seems to a dog friendly hotel.
0
Votes
Room Tips
"If you have concerns regarding the renovation, call them, they will help you."
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"Ask for a room away from McInnis Parkway. Lots of elevator traffic, so you want to be away from that as well."
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"be prepared to spend a more"
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"All the rooms seem good"
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