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    Extended Stay America - San Rafael - Francisco Blvd East

    1775 Francisco Blvd E, San Rafael, CA 94901-5589
    +1 877-432-9997
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    6/2/2018 7/2/2018
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    US$154
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    Traveller (27)
    Room & Suite (17)
    Dining (3)
    Overview
    • Excellent39%
    • Very good24%
    • Average19%
    • Poor12%
    • Terrible6%
    Travellers talk about
    “front desk” (34 reviews)
    “full kitchen” (8 reviews)
    “indoor pool” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    6 Feb7 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (176)
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    1 - 5 of 168 reviews

    Reviewed 6 days ago

    Our stay was good. Staff was friendly and quick to check us in. The place was clean. Price was good. The room felt big. The bed was great. We had the king size bed. I would definitely stay here again. We checked in on a...More

    Review collected in partnership with Extended Stay
    Thank fresnogt
    Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 5 days ago

    Thanks for being our guest at Extended Stay America. We are delighted to read you were impressed with your well-appointed room and that you found us to be a good value. It was a pleasure hosting you, and we look forward to seeing you again...More

    Hotel's Favourite
    Reviewed 24 July 2017

    Other than the rude check-in staff member, Logan, my stay was excellent. She never asked questions or gave hotel policies. I was not informed during check-in that the full amount of my stay was charged at check-in. When I called down for supplies, ie. soap,...More

    Review collected in partnership with Extended Stay
    2  Thank Florence P
    Response from 00esa, General Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 25 July 2017

    Florence, first of all, we apologize for the behavior of our associate, and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble...More

    Reviewed 2 weeks ago

    Hotel is average breakfast is just coffee and snacks so don't expect a real breakfast tv was outdated and they have like 4 channels staff not very friendly there is no house keeping overall was just an average experienceMore

    Review collected in partnership with Extended Stay
    Thank 46herbertd
    Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 2 weeks ago

    Herbert, thank you for evaluating your stay with us. Please accept our apology, and our assurance we are working to address the concerns you outlined. Although this is not a usual occurrence for us, we do apologize for the inconvenience you had. Our goal is...More

    Reviewed 3 weeks ago via mobile

    Good spot to cross into SF for medical treatment. Had to extend our stay a couple of times. Staff was gracious and supportive. The room a bit worn but having a kitchen and full fridge was nice. Towels a bit small but easy to get...More

    Thank Rhonda L
    Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 3 weeks ago

    Rhonda, thank you for making Extended Stay America your home away from home. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. It was a pleasure hosting you and your...More

    Reviewed 4 weeks ago

    Average room where the short-cuts and cost savings are obvious. No closet doors, no liquid soaps or shampoo. Shower only; no tub. Has kitchenette, but no kitchen utensils/supplies. No coffee maker. Had to call for glasses and got a switchboard located somewhere off property that...More

    Thank Bob G
    Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 3 weeks ago

    Bob, we appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$133 - US$204 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Orbitz, Extended Stay, Travelocity, Priceline, Cancelon, getaroom.com and TripOnline SA so you can book your Extended Stay America - San Rafael - Francisco Blvd East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Marin County >
    • San Rafael
    • Also Known As
    • Extended Stay Deluxe San Rafael Hotel San Rafael ,
    • Extended Stay San Rafael ,
    • San Rafael Extended Stay
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    Traveller (27)
    Room & Suite (17)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (24)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    BorderCollie04
    9 May 2017|
    AnswerShow all 3 answers
    Response from Maria L | Reviewed this property |
    no
    0
    Votes
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    landonp842
    11 December 2016|
    Answer
    Response from Timeseeker | Reviewed this property |
    I really can't answer that, but based on the fact that they offer bare basics for what little they do offer, I wouldn't count on it.
    0
    Votes
    Lisa R
    7 March 2015|
    AnswerShow all 3 answers
    Response from Anastasia G | Reviewed this property |
    ann was complete on breakfast items coffee and tea aavailable also, more than enough to get your day started
    0
    Votes
    Room Tips
    ""Free" breakfast is only continental."
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    "Go somewhere else"
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    "Check room to make sure it's clean before you unpack"
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    "Choose another hotel"
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