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25/12/2017 26/12/2017
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    Extended Stay America - San Rafael - Francisco Blvd East

    1775 Francisco Blvd E, San Rafael, CA 94901-5589
    +1 877-432-9997
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    25/12/2017 26/12/2017
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    US$154
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    Traveller (27)
    Room & Suite (17)
    Dining (3)
    Overview
    • Excellent40%
    • Very good23%
    • Average19%
    • Poor12%
    • Terrible6%
    Travellers talk about
    “front desk” (32 reviews)
    “full kitchen” (8 reviews)
    “smoking area” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (170)
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    1 - 5 of 162 reviews

    Reviewed 2 weeks ago

    I have stayed here many times and always feel safe and comfortable. It is a great location and Logan up at the front desk is a sweetheart. Check in process is always smooth, the rooms are spacious and clean and the staff is friendly.More

    Review collected in partnership with Extended Stay
    1  Thank Risarae79
    Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 2 weeks ago

    Thank you for staying with us again, and making Extended Stay America your home away from home. We are pleased to read that Logan served you well. Your comments will be shared with him and he will be happy to know his efforts made a...More

    Hotel's Favourite
    Reviewed 24 July 2017

    Other than the rude check-in staff member, Logan, my stay was excellent. She never asked questions or gave hotel policies. I was not informed during check-in that the full amount of my stay was charged at check-in. When I called down for supplies, ie. soap,...More

    Review collected in partnership with Extended Stay
    2  Thank Florence P
    Response from 00esa, General Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 25 July 2017

    Florence, first of all, we apologize for the behavior of our associate, and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble...More

    Reviewed 24 October 2017

    $250 a night for this place is ridiculous. Perhaps they just jacked it up in order to gouge fire victims, because the furnishings are at cheap motel level--formica over particle board. The location is across a freeway from a sewage treatment plant, and when you...More

    Thank turningfool
    Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 26 October 2017

    Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they...More

    Reviewed 21 September 2017 via mobile

    Extended Stay America is a great place to stay. Management and staff are pleasant and accommodating. I would recommend Extended Stay America to anyone wanting to stay in San Rafael for business or pleasure.More

    Thank BrianLabio
    Response from 00esa, Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 21 September 2017

    Brian, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. We appreciate...More

    Reviewed 3 September 2017

    Stayed @ Stay America in San Rafael for 1 night. I've never written neg review but..the sheets had two kinds of stains (poop streak on fitted sheet and black mildew on pillow case - GROSS!!) that we didn't notice until we got out of bed...More

    Thank deb874
    Response from 00esa, General Manager at Extended Stay America - San Rafael - Francisco Blvd EastResponded 4 September 2017

    Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping department in order to ensure changes are...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$135 - US$205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Hotels.com, Ctrip TA, Expedia, Extended Stay, Travelocity, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Extended Stay America - San Rafael - Francisco Blvd East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Marin County >
    • San Rafael
    • Also Known As
    • Extended Stay Deluxe San Rafael Hotel San Rafael ,
    • Extended Stay San Rafael ,
    • San Rafael Extended Stay
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    Traveller (27)
    Room & Suite (17)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (24)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    BorderCollie04
    9 May 2017|
    AnswerShow all 3 answers
    Response from Maria L | Reviewed this property |
    no
    0
    Votes
    Google Translation
    landonp842
    11 December 2016|
    Answer
    Response from Timeseeker | Reviewed this property |
    I really can't answer that, but based on the fact that they offer bare basics for what little they do offer, I wouldn't count on it.
    0
    Votes
    Lisa R
    7 March 2015|
    AnswerShow all 3 answers
    Response from Anastasia G | Reviewed this property |
    ann was complete on breakfast items coffee and tea aavailable also, more than enough to get your day started
    0
    Votes
    Room Tips
    "Go somewhere else"
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    "Check room to make sure it's clean before you unpack"
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    "Choose another hotel"
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    "Higher floor probably safer, room on back side of hotel probably quieter."
    Read review
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