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About
#7 of 9 hotels in San Rafael
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At the SureStay Hotel By Best Western San Rafael in San Rafael, CA, you're sure to find rewarding value and quality. Everything you need, nothing you don't want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
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Property amenities
Parking
Free breakfast
Breakfast available
Non-smoking hotel
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
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865 Francisco Blvd E, San Rafael, CA 94901-4759
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19Reviews0Q+A3Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We stay at Best Western properties when we travel 8-10 weeks at a time. Points and consistently decent. This one breaks the mold. First hard to find due to signage then difficult to park due to many trucks in a tiny parking lot. Rooms are very small. Queen bed left us little room to walk between dresser and bed. Internet never worked and we were close to the office. Breakfast was non existent Frosted Flakes and coffee. Juice was there but not great. I chose it for price and location not far from Muir Woods easy to get back in 101 to get to sites but it was a mistake. Pay a little more and sleep. Upstairs used the shower woke us up. Thought the water was pouring into our room. Just don’t It was like a Motel6 at BW prices
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Review collected in partnership with Best Western
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
The hotel was conveniently located for what we had to do. The room was clean and had all amenities that we needed. The internet worked well. It is good value and met all our requirements. Will definitely return.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel was okay. Not the best area. Facilities were adequate. If you need a one night stay, it's okay, but I would not stay for along trip. I'm a rewards member, but the Sure Stay hotels are up to par with the other BW hotels.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room had not been cleaned when we checked in (we found pillows scattered, wastebaskets full, hair on shower wall). Desk clerk sent someone to clean it immediately, but it delayed our plans. Water takes far too long to heat up - in a drought. Trash truck woke us at 4:30 am. Otherwise, the room was fine. Light industrial location.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great value considering economical rate. Room was clean and had updated furnishings and modern lighting and the bed was very comfortable. Great location for access to many locations in Marin and Sonoma.
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Review collected in partnership with Best Western
Date of stay: August 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a very conveniently located, no frills, high value comfortable and clean motel. The neighborhood is in an industrial neighborhood but it is safe with sometimes working class folks walking around. The staff went out of their way to help and seem genuinely friendly. It is not a luxury hotel but with clean run, working amenities, comfortable bed and very helpful staff, it beats any overpriced place.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was an inferior Best Western. One lonely woman who seemed to be running hotel was rude, unhelpful, and afraid patrons would take 2 danish rolls when there was nothing else to choose from at a limited, pitiful breakfast. Floor in room was uneven. People smoking outside rooms.
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Review collected in partnership with Best Western
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a small place and is family run. The family is very helpful. We come back here everytime in the area and the family is very accomodating. The place is great value for the money and is situated within easy eaccess of places where we need to go. Would highly recommend.
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Date of stay: May 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Dirty room, stains on the walls, chairs and carpets, big, black flies inside the room, torn curtains, bathroom door wouldn't shut, I could go on and on. Upon arrival and after seeing the room, I immediately booked another, actual nice hotel in the area and left!!!!
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The place is a little oasis. There is a small well kept garden with humming bird feeder and birds that play. Very relaxing. The staff is nice and friendly. And the place is conveniently located. Good value for the money.
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Date of stay: May 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$105 - US$127 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaMarin CountySan Rafael
NUMBER OF ROOMS
26
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Claim Your ListingSURESTAY HOTEL BY BEST WESTERN SAN RAFAEL - UPDATED 2022 Reviews
Frequently Asked Questions about SureStay Hotel By Best Western San Rafael
What food & drink options are available at SureStay Hotel By Best Western San Rafael?
Guests can enjoy free breakfast during their stay.
Is parking available at SureStay Hotel By Best Western San Rafael?
Yes, parking is available to guests.
What are some restaurants close to SureStay Hotel By Best Western San Rafael?
Conveniently located restaurants include Pho Viet, Yu Shang, and Puentez Taqueria.
Are there any historical sites close to SureStay Hotel By Best Western San Rafael?
Many travellers enjoy visiting American Legion Log Cabin (5.5 km), Robson-Harrington House (5.3 km), and First American Flag Raising in San Francisco (6.7 km).