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Hilton Garden Inn San Mateo

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Hilton Garden Inn San Mateo
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572 Reviews from our TripAdvisor Community

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Showing 548: English reviews
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Burlington, Massachusetts
Reviewed 2 weeks ago

Clean convenient and efficient place to stay in area. Very accessible location for San Mateo and Foster City area. Only downside is the restaurant, breakfast ok but expensive, dinner was mediocre -both service and food quality but there are numerous alternatives nearby.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chris S
Anywhere USA
HOTEL’S FAVOURITE REVIEW
Reviewed 16 November 2016

This hotel is perfect for business travelers. It's not super fancy, but it gets the job done well. Had a spacious room, with a nice desk to set up my laptop and one of the better desk chairs I have ever found in a hotel room. Lots of convenient outlets to charge gadgets. Found it very easy to work in...

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1Thank AnywhereUSA310
About Hotel's Favourite Review
paso robles, ca
Reviewed 3 weeks ago

I just wanted to warn people that if you use the "Park and Fly" package, the hotel stay must be at the BEGINNING of your trip. It does not state this on the website. Thank goodness I called the site to confirm and they told me that I HAD to stay at the hotel the night before flying out. I...

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Helpful?
Thank p12james
Derek H, General Manager at Hilton Garden Inn San Mateo, responded to this review

Dear p12james, Thanks for your feedback. In the past we have had trouble with people using our parking lot and hotel shuttle on the Park & Fly package and then cancelling their reservation after parking here for weeks if they stayed at the end of their trip thereby getting free parking and airport transportation. Due to this we have decided...

King City, United States
Reviewed 3 weeks ago

The Hilton Garden Inn was recommended to me by a relative who lives near the area. It is in a convenient location, and the facilities are great. The hotel staff are very polite and helpful, and the hotel has a nice atmosphere.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rosalbag319
Reviewed 4 weeks ago

Staff were very helpful and friendly, a true sign of great leadership and corporate culture. I would recommend this hotel to all my friends and family and ensure that the would have a great experience and a great night sleep whether your on vacation with he family or your in the area for business. Also for the convienence the proximity...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Scott M
Baton Rouge, LA, United States
Reviewed 4 weeks ago

Very welcoming staff paired with great location and close by conveniences. You have restaurants, grocery stores, walking paths, etc. Great rates and close enough to the city that you can use BART. Minutes from the airport. Close to the water. Will highly recommend this property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kilbert P
New York City, New York
Reviewed 4 weeks ago

I've stayed at this hotel a couple times for work travel. The room quality varies, some of the rooms are pristine with beautiful furnishings and other rooms are subpar. The room service is quick, tasty, with large portions and the breakfast buffet is reasonably priced and delicious.

Review collected in partnership with Hilton Garden Inn
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Thank sheri160
Reviewed 21 March 2017 via mobile

The Hilton Garden Inn is a solid choice for business travelers who are spending short stints. The rooms are good sized, workspace is ample and the common areas were comfortable and good for work in small groups. The beds are comfortable and lots of pillows, but adjoining room and hallway noise can be heard. The air conditioning also cycled constantly...

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Thank John F. F
Reviewed 20 March 2017

Clean, attractive, well maintained, comfortable property with friendly, informative, highly skilled desk staff that provided a relaxing one night stay in the midst of the 24/7 traffic and bedlam of booming Silicon Valley.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John M
Scottsdale, Arizona
Reviewed 19 March 2017

This is a perfect hotel for my husband and me to visit our grandchildren. Good location, nice rooms and great staff. I stay hear a lot when I come to the area. I would highly recommend this hotel. The only downside is the beds. They are air beds which for me are not the most comfortable

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mbosser

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn San Mateo is just 6 miles from San Francisco International Airport via complimentary shuttle, and offers complimentary high-speed internet access, fitness center and pool. All rooms feature adjustable mattresses, flat screen TVs, refrigerator, microwave, hair dryer, iron and full size board. The hotel is across the street from an outdoor mall and 30 minutes from downtown San Francisco and the Pacific Ocean. ... more   less 

Additional Information about Hilton Garden Inn San Mateo

Address: 2000 Bridgepoint Circle, San Mateo, CA 94404
Region: United States > California > San Mateo
Price Range: €140 - €391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Expedia, Hotels.com, Travelocity, Despegar.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn San Mateo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hotel Style:
#1 Family Hotel in San Mateo
#1 Business Hotel in San Mateo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Mateo staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn San Mateo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always choose the top floors.”
JohnA724, 27 Jan 2017 | Read review
“The room was great, it was towards the side of the building on the left when facing the front.”
, 8 Sep 2016 | Read review
“Suites are located around the elevator shaft. Expect some noise.”
RJIK, 7 Sep 2016 | Read review
“Choose a room on the north side and the top floor for the best views of the ocean harbor”
JerryFlanagan, 5 Jul 2016 | Read review
“Even number room facing the back of the hotel, meaning you can see a bit of San Mateo Bridge. Odd number room facing the front of the hotel.”
onnyh, 3 Jun 2016 | Read review
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