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Hilton Garden Inn San Mateo

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Hilton Garden Inn San Mateo
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546 Reviews from our TripAdvisor Community

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Showing 523: English reviews
South Carolina
Reviewed 2 days ago NEWvia mobile

I stayed at this property as it was close to the new office we opened. The staff was attentive to our needs. The trip went from a planned 5 day stay to s 10 day stay due to issues with office technology. The hotel had a bar and restaurant that was satisfactory.

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Helpful?
Thank Russell W
Phoenix, Arizona
Reviewed 2 days ago NEW

I had a very quick stay at this HGI, arriving late and leaving early. The room, service and breakfast was all done well as I expect from Hilton properties. The price, however, was very high - perhaps due to the location and/or booking close to the date of arrival.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R S
Brooklyn, New York
Reviewed 2 weeks ago

The property was well maintained and the bed was comfortable. Service was friendly but slow. I don't agree with others' rave reviews for breakfast - there was a wide selection of items but some can only be gotten from the steam table, and those were sub-par. For the price I'd rather have gone to a real restaurant.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Karen W
Austin, United States
Reviewed 3 weeks ago

Excellent experience. We got to the hotel 5 hours before the official check in time and they allow us to take a room that it was ready that early. All the staff were very helpful and friendly. Overall an excellent experience.

Review collected in partnership with Hilton Garden Inn
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Thank arturoh801
Foster City, California
Reviewed 3 weeks ago

Since my furniture had not been delivered I needed to stay at a local hotel near my future home. I picked the Hilton Garden Inn in San Mateo and was very pleased. I would definitely recommend it to anyone visiting San Mateo or Foster City, California.

Review collected in partnership with Hilton Garden Inn
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Thank Dianne S
Redwood City
Reviewed 4 weeks ago

Staff is very friendly and accommodating. Great location and great value of the money. Highly recommend to all my friends and family. Breakfast is great and all staff are friendly and attentive to all our requests.

Review collected in partnership with Hilton Garden Inn
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1Thank G2813PRjustinm
Good Wine California
Reviewed 4 weeks ago

This hotel and staff continue to offer very good sevice and value for money. Excellenyt location, clean rooms. We stay at Hiltons in Europe and the USA, they are consisitently good. Keep up the excellent service,

Review collected in partnership with Hilton Garden Inn
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Thank JaJiJa
Reviewed 4 weeks ago via mobile

Have often stayed here since I live 2 hours away and work in Foster City. However, after traveling a lengthy trip from Brazil and some business meetings that week, I decided I needed a room! Staff was friendly, I was able to check in early and take a nap before my next meeting! One of my favorite places in San...

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Thank melybar
San Diego, United States
Reviewed 9 December 2016

I've been to so many Hilton hotels and my experience in this hotel is somewhat disappointing taking into account that housekeeping staff did not bring up anything that the guest left in the room which is very important for any guest. I hope that somebody will give me a call about this.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank edgarp507
Derek H, General Manager at Hilton Garden Inn San Mateo, responded to this review

Thank you for your review. Your sweater you left in the room was found and mailed to you last week. It is scheduled to be delivered today by FedEx.

Bakersfield
Reviewed 28 November 2016

We were both pleasantly surprised with the comfort, convenience and amenities of the Hilton Garden Inn in San Mateo. The rooms were comfortable and the bathroom was very clean. We paid extra for the buffet breakfast on our two day visit but it was worth every Penny! The selection was excellent and the made-to-order omelets, pancakes, eggs, waffles plus a...

Review collected in partnership with Hilton Garden Inn
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1Thank wagman214

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn San Mateo is just 6 miles from San Francisco International Airport via complimentary shuttle, and offers complimentary high-speed internet access, fitness center and pool. All rooms feature adjustable mattresses, flat screen TVs, refrigerator, microwave, hair dryer, iron and full size board. The hotel is across the street from an outdoor mall and 30 minutes from downtown San Francisco and the Pacific Ocean. ... more   less 

Additional Information about Hilton Garden Inn San Mateo

Address: 2000 Bridgepointe Pkwy, San Mateo, CA 94404-1586
Region: United States > California > San Mateo
Price Range: €145 - €370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Priceline and Travelocity so you can book your Hilton Garden Inn San Mateo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hotel Style:
#1 Family Hotel in San Mateo
#1 Business Hotel in San Mateo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Mateo staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn San Mateo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was great, it was towards the side of the building on the left when facing the front.”
 of 5 bubbles , 8 Sep 2016 | Read review
“Suites are located around the elevator shaft. Expect some noise.”
 of 5 bubbles RJIK, 7 Sep 2016 | Read review
“Choose a room on the north side and the top floor for the best views of the ocean harbor”
 of 5 bubbles JerryFlanagan, 5 Jul 2016 | Read review
“Even number room facing the back of the hotel, meaning you can see a bit of San Mateo Bridge. Odd number room facing the front of the hotel.”
 of 5 bubbles onnyh, 3 Jun 2016 | Read review
“Wouldn't recommend any rooms!!”
 of 5 bubbles 323kenj, 25 Apr 2016 | Read review
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