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Holiday Inn San Mateo-San Francisco SFO

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Traveller (21)
Room & Suite (46)
Dining (6)
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Overview
  • Excellent35%
  • Very good32%
  • Average21%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (310)
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Traveller rating
98
97
59
24
14
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98
97
59
24
14
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All reviewsfront desksan franciscoroom was spacious and cleanoff the highwayother hotelsdidn't hear a thingbusiness tripbedroom suiteonsite restaurantclose to the airportrooms are bigeasy accesslobby areafree parkingminute driveupon checkcoyote point
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1 - 5 of 292 reviews
Reviewed 3 days ago

We have zero complaints about this typical layout room. It was enough space for our family of 4 (two teen girls and us parents), the beds were super comfortable and the room was clean. We were pleased with their in hotel restaurant breakfast as well.

Thank cpsm0m
Reviewed 3 weeks ago via mobile

After reading lots of reviews on this hotel i hoped for the best. Mixed review here. Front desk staff was very rude and lacked customer service. Said they had no rooms available to check in early and to come back at 3:00 when check in...More

Thank Rebajetgirl
Response from IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFOResponded 1 week ago

Hi Rebajetgirl, Thank you for staying with us. While I am pleased to read from your review that you liked the size of the room, I am sorry to see that your check-in experience and bed cleanliness were not at par with our usual high...More

Reviewed 4 weeks ago via mobile

Hotels in the Bay Area tend to be rather expensive, so booked the Holiday Inn, San Mateo for 6 nights, since it was relatively moderately priced, in close proximity to my business destinations, and just of I-101. The hotel consists of several separate, 4 storey...More

Thank Aurora R
Reviewed 11 March 2018

I was in town for 3 days for work and needed to find a hotel close to my meetings in Sunnyvale, Mountain View and San Francisco and with the maximum rate to be paid by my company. This property did a good job of providing...More

Thank jupiterman3000
Response from IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFOResponded 3 weeks ago

Hi jupiterman3000, I appreciate you for staying at Holiday Inn San Mateo-San Francisco SFO and for giving us your thoughts about your recent visit. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or...More

Reviewed 6 March 2018

From the lobby to the room to the restaurant it stinks like pot. We stayed as a family 1 night due to a flight delay. The bar and food was ok at best. I would not stay here again. The best part was our shuttle...More

Thank MichelleandJeff L
Response from IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFOResponded 4 weeks ago

Hi MichelleandJeff L, Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about the general upkeep of our facility. I'm sorry for the letdown. Our team will look into the matter and address it accordingly. We hope to have...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Room Service
Dry Cleaning
Laundry Service
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (46)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Michael M
14 September 2017|
AnswerShow all 2 answers
Response from Garry517 | Reviewed this property |
No, the rooms do not have safes in them. At least we have never noticed them and we have stayed there many times.
0
Votes
seiyul
15 March 2015|
Answer
Response from bigtimehotelexpert |
Some of the rooms have them but they are certainly available upon request.
1
Vote
Room Tips
"Building 1"
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"Even though close.to Freeway we didn't hear cars at all."
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"If you are safety conscious, I would make sure you state that you want your room in the same building that..."
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"If you have at least 4 people, choose the 2 bedroom suite"
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