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All reviewsfront desksan franciscoroom was spacious and cleanoff the highwayother hotelsdidn't hear a thingbusiness tripbedroom suiteonsite restaurantclose to the airportrooms are bigeasy accesslobby areafree parkingminute driveupon checkcoyote point
We have zero complaints about this typical layout room. It was enough space for our family of 4 (two teen girls and us parents), the beds were super comfortable and the room was clean. We were pleased with their in hotel restaurant breakfast as well.
After reading lots of reviews on this hotel i hoped for the best. Mixed review here. Front desk staff was very rude and lacked customer service. Said they had no rooms available to check in early and to come back at 3:00 when check in...More
Response from IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFOResponded 1 week ago
Thank you for staying with us. While I am pleased to read from your review that you liked the size of the room, I am sorry to see that your check-in experience and bed cleanliness were not at par with our usual high...More
Hotels in the Bay Area tend to be rather expensive, so booked the Holiday Inn, San Mateo for 6 nights, since it was relatively moderately priced, in close proximity to my business destinations, and just of I-101. The hotel consists of several separate, 4 storey...More
I was in town for 3 days for work and needed to find a hotel close to my meetings in Sunnyvale, Mountain View and San Francisco and with the maximum rate to be paid by my company. This property did a good job of providing...More
Response from IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFOResponded 3 weeks ago
I appreciate you for staying at Holiday Inn San Mateo-San Francisco SFO and for giving us your thoughts about your recent visit.
We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or...More
From the lobby to the room to the restaurant it stinks like pot. We stayed as a family 1 night due to a flight delay. The bar and food was ok at best. I would not stay here again. The best part was our shuttle...More
Thank MichelleandJeff L
Response from IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFOResponded 4 weeks ago
Hi MichelleandJeff L,
Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about the general upkeep of our facility. I'm sorry for the letdown. Our team will look into the matter and address it accordingly.
We hope to have...More