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San Mateo Marriott San Francisco Airport

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Traveller (172)
Room & Suite (75)
Pool & Beach (21)
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Overview
  • Excellent29%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (748)
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11 - 15 of 717 reviews
Reviewed 22 March 2018 via mobile

waited for the shuttle for over an hour. kept calling the hotel and they said it was coming in 15 minutes. 15 turned into 30 which turned into 45. etc. when he finally came he said the hotel never called him to tell him we...More

Thank Esther L
Response from Jhaneel T, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 24 March 2018

Dear Esther L Thank you for sharing your feedback regarding your experience with your recent stay with the San Mateo Marriott. Please accept our apologies on behalf of the shuttle team for the inconveniences you endured upon arrival. This is not the manner in which...More

Reviewed 10 March 2018 via mobile

Stayed here - glad it was just for one night! Room decor belonged in the 70’s and housekeeping had forgotten the shower soap. The Wi-Fi did not work and they were unable to connect me to the Tech Support to fix it. Same thing happened...More

Thank Spencer S
Response from Jhaneel T, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 12 March 2018

Dear Spencer S Thank you for sharing your feedback regarding your recent stay with the San Mateo Marriott. Please accept our apologies for any disappointment or inconveniences experienced during your visit. As you have mentioned, we have currently started our renovation process which will update...More

Reviewed 22 February 2018

This hotel is currently under renovation so it's currently in a bit of a blah phase. Dust wasn't an issue but there were some strange smells in the lobby and the rooms are very tired looking. The pictures they have up of the new design...More

Thank mprach024
Response from Jhaneel T, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 25 February 2018

Dear mprach024 Thank you for sharing your honest feedback regarding your recent stay with the Marriott San Mateo. We are excited to see the finished product of our current ongoing renovation. This should update the look and feel of the property and address the concerns...More

Reviewed 18 February 2018

I had a great time in a large two bedroom suite. The staff is very accommodating. I had a few issues with room service that was quickly resolved. Even though the hotel is not new, they kept it up very well...it is big too. I...More

1  Thank All0ttatravel
Reviewed 16 February 2018 via mobile

I have stayed here many times and the staff at the hotel are consistently excellent. Very helpful. Courteous and friendly. The staff make the hotel. The property and rooms and clean and comfortable-what you would expect at a Marriott. Location is great. Will continue to...More

1  Thank rickhem
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$164 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Mateo
#4 Business Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in San Mateo
#4 Business Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (172)
Room & Suite (75)
Pool & Beach (21)
Dining (5)
Business Centre & Event Rooms (11)
Questions & Answers
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Beltran C
17 December 2016|
AnswerShow all 7 answers
Response from HRKCI | Reviewed this property |
They have a typical hotel fitness room, with 2-3 treadmills and ellipiticals or stairclimbers. Can't remember specifically. There are televisions and complimentary ear buds. I believe there are also some free weights. The... More
1
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92dougiedd
6 September 2016|
AnswerShow all 8 answers
Response from Anamaria B | Reviewed this property |
I used Uber, it was 24$ to Union Square on a weekday around 3pm.
1
Vote
jftaylor2
4 May 2016|
AnswerShow all 6 answers
Response from tlcksnyder | Reviewed this property |
I agree with the other comments. It all depends on what you are doing and where you are going. If you are staying right in San Mateo / Burlingame area, it's ok. I prefer the SFO Airport Marriott on the bay. google "sfo... More
0
Votes
Room Tips
"Bad soundproofing so stay as far from adjacent freeway as possible"
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"Ask for a room far away from the remodeling."
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"No good rooms"
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"If you are sound sensitive ask for a room that does not face the freeway"
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