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Extended Stay America - San Francisco - San Mateo - SFO

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Extended Stay America - San Francisco - San Mateo - SFO
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114 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Joplin, Missouri
Reviewed 16 June 2016 via mobile

The room was ok, nothing great. I don't think it was real clean. Our room had a strange smell and I ended up getting an air freshener. All rooms were outside entrance which we don't typically like staying at. They did have on site laundry, bring your own soap and fabric softener as its expensive. Laundry is $2 each doe...

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Helpful?
Thank Snyderfamily1994
Manager_11525, Manager at Extended Stay America - San Francisco - San Mateo - SFO, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize that you were not pleased with your room during your visit with us; however, I'm glad to know that you were pleased with your stay overall. Your feedback will be useful as we continue to improve our guest experience. Thank you for choosing Extended Stay...

Massachusetts
Reviewed 14 June 2016

Horrible hotel not for the business traveler. Worthless internet access (I'm using my phone as a hot spot in my room). Furniture in my room is damaged in multiple places and it looks like a dog has been chewing on the side of the coffee table. Seems more for people and families in long term distressed situations.

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3Thank Ian_111
Reviewed 8 June 2016 via mobile

Just a quick list: apathetic front desk staff Shower curtain was rotten and smelled like an armpit No non plastic cups in the "kitchen" No measuring utensils of any kind in the "kitchen" "Breakfast" was an oatmeal packet or an orange. No gym. A place where hospitality has been completely abandoned.

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2Thank Ben K
Katy, Texas
Reviewed 31 May 2016

We were very disappointed in the hotel, especially for the cost. There were no dishes. The place seemed run down. The sheets were very old and scratchy. The breakfast was very meager, bars and an apple, with no decaf coffee.

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2Thank KeninAustin
Rancho Cucamonga, California
Reviewed 26 May 2016

I stayed at hotel in late April 2016. Check in was fine. Room had been oversantized and gave me headache. Dog food was on floor from prior guest. It was not fully equipped kitchen I had to call front desk for what I needed and then they delivered. It is not hotel for business people but appeared to be more...

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1Thank jraz0
San Jose, California
Reviewed 22 May 2016

Do not waste your money here. I prepaid $1886.27 for 13 nights. When I arrived the place was terrible. There was only one room - bedroom with kitchen, and a separate bathroom. The bed was uncomfortable, sheets uncomfortable, and the mattress cover didn't cover the whole bed. Very little space. Maid service only once a week. I had to move...

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Thank CarolineLest
Minneapolis, Minnesota
Reviewed 21 May 2016

When all the Silicon Valley hotels were full, I ended up here for a couple of nights at the last minute, still paying $200/nt+ ... The room felt dingy and old... WiFi was completely garbage and unusable. Overall, I felt like I was staying in a $39 roadside motel. The room was dusty and dirty.. I was just so relieved...

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1Thank MNDaveC
Apex, North Carolina
Reviewed 4 March 2016

Friendly and helpful staff. They were so helpful that I feel bad I can't write much else good about the hotel. The room furniture, kitchen attachments, bathroom things show a lot of wear and tear and need a major renovation. The room was small with no work desk. The iron pad had some stains on those and they took some...

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1Thank tripfan2010
Pensacola, Florida
Reviewed 30 December 2015

I travel a lot to this area on business. I found this to be one of the hotels I liked the least. I typically stay a couple of weeks at a time and I found this hotel a little lacking. The price was pretty reasonable, but the service was unacceptable. The room was clean and smelled Ok. The bed was...

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1Thank Manny T
Reviewed 13 November 2015

I got a job nearby and for one year and 3 months this hotel was my home. If you are here to stay, but not for years, then this is more convenient than to rent an apartment, especially since I was single away from home. (My husband works in San Diego). You don't have to buy furniture and other things...

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Helpful?
Thank Monica M

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Near Extended Stay America - San Francisco - San Mateo - SFO

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - San Francisco - San Mateo - SFO

Address: 1830 Gateway Drive, San Mateo, CA 94404
Region: United States > California > San Mateo
Price Range: €93 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Francisco - San Mateo - SFO 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Homestead San Mateo
Homestead Suites San Mateo
San Mateo Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - San Francisco - San Mateo - SFO staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a lot of luggage don't get a room on 2nd floor-no elevator”
 of 5 bubbles joanko, 26 Oct 2016 | Read review
“no good room”
 of 5 bubbles F8756MQjoeb, 25 Oct 2016 | Read review
“2nd floor south side, away from freeway side”
 of 5 bubbles 400oscarg, 16 Aug 2016 | Read review
“Rooms in the front towards San Mateo center are better.”
 of 5 bubbles pisces9032, 30 Jun 2016 | Read review
“Pick another hotel”
 of 5 bubbles Ian_111, 14 Jun 2016 | Read review
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