Embassy Suites by Hilton San Luis Obispo
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About
#15 of 34 hotels in San Luis Obispo
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to the Embassy Suites by Hilton San Luis Obispo. Conveniently located in the heart of California's breathtaking central coast in downtown San Luis Obispo, we are just off Highway 101 and minutes away from Pismo Beach, Avila Beach, seven Championship Golf Courses, Paso Robles and Edna Valley Wine Region, fishing, surfing and much more. Also nearby are: San Luis Obispo Regional Airport, Cal Poly State University, Cuesta College, French Hospital Medical Center, PG&E, Diablo Canyon and Sierra Vista Regional Medical Center. Guests of the Embassy Suites by Hilton San Luis Obispo, during this challenging period, will enjoy our free cook-to-order breakfast and two free drinks and choice of snack from the Gift Shop, and free WiFi. Here are more activities for your consideration to enjoy when you stay with us: Wine Tasting, Mission San Luis Obispo de Tolosa, Downtown Farmers Market (Thursday night), Avila Beach, Hearst Castle, Morro Bay, Whale Watching, Hiking, Biking, Shop
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Canoeing offsite
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Happy hour
Vending machine
Conference facilities
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Radio
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
Location
57Somewhat walkable
Grade: 57 out of 100
17Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
333 Madonna Road, San Luis Obispo, CA 93405
Getting there
Car HireSee all San Luis Obispo car hire
1605Reviews13Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Most Recent
The staff is one of the best I have ever dealt with. Very responsive and friendly. The rooms are clean and comfortable. I love that I can close a door while someone is sleeping and still work or watch TV.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 6 days ago
Hi terrir842, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The hotel is in a great location. It was clean and everyone was following CDC guidelines. The front desk welcomed me as a rewards member with some free water. The morning grab and go breakfast were nicely packaged and ready to go.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everything from shower, to walls, floors, bedding, and all old and worn out. This hotel worse than any Motel 6 or equivalent. Dark, dirty, everywhere. The breakfast very poor and the price was outrageous, $200 for this horrible hotel. This diamond member will go elsewhere.
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Date of stay: March 2023
Value
Cleanliness
Service
Room Tip: Do NOT get first floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 1 week ago
Hi brbuzz1, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for the shower, walls bedding, cleanliness, and these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. We promise to deliver and match your expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I arrived in the evening, they received me with complimentary drinks! Alcoholic and non alcoholic with snacks! The breakfast is outstanding and the rooms very comfortable! From the ground floor you can see all the rooms, so makes it very safe. The staff very kindy! Fully recommended in SLO!
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Takke advantage of the breakfast that is excellent !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 3 weeks ago
Hi Samsung39, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Thank you for your compliments on our staff, hospitality, comfortable rooms, and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations. Thank you for your recommendation and we're all looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 3 nights and asked for extra soap ( they gave one bar only ) but they do not have ANY! The indoor pool is ice cool and digital key ideal is good but can't use for pool or gym ? I ended up asking for a real card key since digital key won't work well. Breakfast was the best part !
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 3 weeks ago
Dear vh726, Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel stay was as advertised. Good room, clean, great complimentary breakfast and evening reception. The pool didn't have a jacuzzi. Location was good, close to the highway for access to local attractions such as Solvang and Hearts Castle. All of it made for a great stay
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 3 weeks ago
Hi akshay I, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our breakfast and our location were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent location away from the busier parts of SLO. It shares a strip mall with Sprouts so you can easily grab any essentials you need. My mom and I especially liked that the living room and bedroom are separate since we sleep at different times. One could watch tv without disrupting the other. Breakfast was exceptional. They offered standard business hotel options (bacon, powdered eggs, bread, etc) but also had a separate omelette station. Only issue was that the entire hotel was out of shampoo. Front desk could only give us body wash for our hair 😂
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Evening reception has free Chex Mix and nachos with salsa.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 3 weeks ago
Hi AC5295, Thank you for taking the time to share your review and experience. We are glad to know you found the location of our hotel convenient and enjoyed our hotel's amenities provided. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a few nights last week. Room was clean, spacious, and quiet. Only item to note was that one of the soap holders was broken, which I mentioned to the staff. I wasn't able to attend any happy hour events, but was able to have breakfast. It was tasty! They have a buffet, as well as an omelet station. Very nice, and very popular (i.e. gets crowded). Parking is plentiful, and the hotel is next to a mall with lots of shops and restaurants. Would definitely recommend!
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Date of stay: September 2022Trip type: Travelled solo
Value
Location
Service
Room Tip: Lots of parking!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Pugh, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 25 Oct 2022
Thank you for your review, we are very pleased to hear you enjoyed your stay with us. We appreciate your business and hope to serve you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was overall comfortable and quiet but a few things could have been way better. There was mold in the shower, our bathroom door had a big dent by the towel hooks and the refrigerator had not been cleaned out. Old Chinese food smells! Pillows were awful and there were only 3 per bed. Would have been nice to have 4 per bed. Also, WiFi didn’t reach our room and the TV remote was broken.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 3 weeks ago
Kate A, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want to apologize for the bathroom and the mold issues and to assure you that this inconvenience has been addressed. e take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall nice hotel. Super friendly staff and excellent breakfast. Tends to be kind of noisy in the evening but that is to be expected. Spacious rooms and reasonable rates. One of our favorite places to stay when visiting family. We either stay here or on the beach depending on the time of year.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, General Manager at Embassy Suites by Hilton San Luis Obispo
Responded 3 weeks ago
Trail31267426459, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Thank you for your compliments on our staff, hospitality, and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$191 - US$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites san luis obispo hotel san luis obispo, san luis obispo embassy suites
LOCATION
United StatesCaliforniaSan Luis Obispo CountySan Luis Obispo
NUMBER OF ROOMS
195
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Frequently Asked Questions about Embassy Suites by Hilton San Luis Obispo
What are some of the property amenities at Embassy Suites by Hilton San Luis Obispo?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton San Luis Obispo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton San Luis Obispo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton San Luis Obispo?
Yes, free parking is available to guests.
Are there opportunities to exercise at Embassy Suites by Hilton San Luis Obispo?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Embassy Suites by Hilton San Luis Obispo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Embassy Suites by Hilton San Luis Obispo accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.