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    Best Western Capistrano Inn

    27174 Ortega Hwy, San Juan Capistrano, CA 92675-2702
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$186
          US$154
          SAVE US$32
          US$186
          US$154
          SAVE US$32
          US$186
          US$154
          SAVE US$32
          Traveller (24)
          Room & Suite (9)
          Dining (4)
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          Overview
          • Excellent30%
          • Very good37%
          • Average18%
          • Poor8%
          • Terrible7%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Fitness centre
          Kitchenette
          Multilingual Staff
          Spa
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Capistrano Inn
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
          Residence Inn Dana Point San Juan Capistrano
          167 reviews
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          Best Western Plus Marina Shores Hotel
          574 reviews
          #4 of 12 hotels in Dana Point
           
          DoubleTree Suites by Hilton Doheny Beach - Dana Point
          405 reviews
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          Best Western Plus Dana Point Inn-By-The-Sea
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          #3 of 12 hotels in Dana Point
           
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          Rooms
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          Write a Review
          Reviews (331)
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          There are newer reviews for Best Western Capistrano Inn See the most recent reviews

          71 - 75 of 320 reviews

          Reviewed 31 May 2016

          The room was very nice, large flat screen tv, desk, large room The bathroom was very large with a separate sink and mirror area. The bath and toilet were behind a door. The light automatically came on when you went into the bathroom though it...More

          Review collected in partnership with Best Western
          Thank Dennis D
          Response from Robert G, General Manager at Best Western Capistrano InnResponded 1 June 2016

          Thank you for sharing your experience of our property. Ownership and management are hard at work to continue improving our product for our guests! We are pleased you enjoyed many of the upgrades and found our staff very friendly! On behalf of our entire staff...More

          Reviewed 25 May 2016

          I was happy with many things about the hotel, although some were not high quality. So I thought it was a bit overpriced for what it was. Service was great, used the free shuttle several times. Bathroom could be updated. Breakfast was meh, but I...More

          Review collected in partnership with Best Western
          Thank Vicky H
          Response from Robert G, Guest Relations Manager at Best Western Capistrano InnResponded 27 May 2016

          Jeremy Parham Guest Service Manager BEST WESTERN Capistrano Inn, replied May 27th 2016 First w want to say thank you for taking the time to provide feedback on your stay with us at the BEST WESTERN Capistrano Inn! We are working diligently to make our...More

          Reviewed 17 May 2016

          Wonderful location to the Mission, restaurants, bars. Entire staff very friendly and helpful. Great price, beautiful rooms, and shuttle service! Offers breakfast in the morning and a mini mart store in the lobby.More

          Thank Elaine A
          Response from Robert G, Front Office Manager at Best Western Capistrano InnResponded 19 May 2016

          Jeremy Parham Guest Service Manager BEST WESTERN Capistrano Inn, replied May 19th 2016 We want to thank you for taking the time to comment on your stay with us here at the BEST WESTERN, in the Beautiful and historic city of San Juan Capistrano! We...More

          Reviewed 7 May 2016

          Design of the hotel was only fair and facility was somewhat old, but the staff made an excellent attempt to create a pleasant stay with a clean room, very friendly service, and a good breakfast. There was also a free shuttle to the local area...More

          Review collected in partnership with Best Western
          Thank Edward H
          Response from Robert G, Guest Relations Manager at Best Western Capistrano InnResponded 17 May 2016

          Jeremy Parham Guest Service Manager BEST WESTERN Capistrano Inn, replied to this review, May 17 2016 We want to say thank you for taking the time to comment on your experience. All feedback is shared and used to better serve our next guest. We are...More

          Reviewed 6 May 2016

          Extremely bad noise reduction, bad employee attitude, no compensation for a bad stay. The noise was so bad in my room I had to check out at 4:30 in the morning, even though I complained about it I was offered no compensation.More

          Review collected in partnership with Best Western
          Thank John G
          Response from Robert G, General Manager at Best Western Capistrano InnResponded 23 May 2016

          We appreciate all feedback and desire to rectify any issue once notified. Our sincere apologize for your inconvenience during your stay. We are disappointed our night staff did not resolve the noise complaint immediately. I assure you will discuss empowerment of all desk staff members...More

          Residence Inn Dana Point San Juan Capistrano
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          About
          Amenities
          • Top amenities
          • Pool
          • Free High Speed Internet ( WiFi )
          • Free Parking
          • Spa
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Multilingual Staff
          • Meeting Rooms
          • Business Centre with Internet Access
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$141 - US$264 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Kitchenette
          • Number of rooms
          • 108
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Best Western, Hotwire, TripOnline SA, Travelocity, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Capistrano Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Orange County >
          • San Juan Capistrano
          • Also Known As
          • Best Western Capistrano Hotel San Juan Capistrano ,
          • Best Western San Juan Capistrano ,
          • San Juan Capistrano Best Western
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          Traveller (24)
          Room & Suite (9)
          Dining (4)
          Pool & Beach (1)
          Hotel & Grounds (12)
          Bathroom (2)
          Nearby
          DoubleTree Suites by Hilton Doheny Beach - Dana Point
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          Residence Inn Dana Point San Juan Capistrano
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          Nearby Restaurants
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          Nearby Attractions
          Mission San Juan Capistrano
          1,180 reviews
          .56 km away
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          120 reviews
          .79 km away
          San Juan Capistrano Regional Library
          15 reviews
          .74 km away
          O'Neill Museum
          14 reviews
          .75 km away
          Questions & AnswersAsk a question
          Angie H
          How far is this from downtown la and universal
          6 April 2017|
          Answer Show all 2 answers
          Response from mwandot | Reviewed this property |
          Approximately 60 miles. Take into consideration the traffic. Time of day as well as day of the week can definitely effect your drive time. Check out the train either Amtrack or MetroLink.
          0
          Votes
          marjoriegosselin
          Do you have handicap accessible rooms with kitchenettes?
          16 June 2016|
          Answer Show all 5 answers
          Response from Robert G | Property representative |
          Thank you for your interest in the Best Western Capistrano Inn. Unfortunately the property does not have rooms with kitchenettes.
          0
          Votes
          edmusic
          Hi - does this hotel offer a shuttle from the Amtrak station?
          29 January 2016|
          Answer Show all 3 answers
          Response from Robert G | Property representative |
          The Best Western Capistrano Inn offers a complementary shuttle service for all hotel guest between the hours of 9am-9pm (Fri & Sat) and 9am-6pm (Sun-Thurs). *Shuttle travels within a 3 mile radius of hotel.
          0
          Votes
          Room Tips
          "Ground floor rooms are very convenient."
          Read review
          "If you have a room on the ground floor, it's very convenient."
          Read review
          "Rooms in the back on the first floor."
          Read review
          "Ask for inside rooms facing away from the highway."
          Read review
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