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BESTWESTERN Capistrano Inn

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315 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Reviewed 7 October 2016 via mobile

I had the pleasure of spending two nights here while visiting San Juan Capistrano Mission and the surrounding area. The one thing that stood out most was the amazing customer service. From Steven at the front desk who patiently checked us in to Lori at breakfast who went above and beyond and Arnulfo who safely drove us around the city,...

1Thank Hilliri
Los Angeles, California
Reviewed 7 October 2016

Clean, comfortable hotel well worth the price. The staff was very nice. A Big thanks goes to Lori who had our breakfast ready and to Arnulfo who kept the grounds and pool area looking fantastic. Also, he was kind enough to provide a short shuttle ride to our hiking area. The weather was perfect and we enjoyed most of the...

1Thank NowBeets2016
Chula Vista, California, United States
Reviewed 1 October 2016

Wonderful staff. Good selection of breakfast items. Clean rooms with balcony view. The staff was very professional. We were allowed to check in early in order to visit the Mission and the basilica of San Juan Capistrano which is less than 5 minutes from the hotel. Thank you for a great experience.

Review collected in partnership with Best Western
1Thank Filemón M
Harrison, Ohio
Reviewed 29 September 2016

Very pleasant staff, nice facility and enjoyable breakfast with make your own waffles, eggs, sausage etc. Close to the San Juan Capistrano Mission. Easy access from expressway. Restaurants nearby. We would recommend this Inn.

Review collected in partnership with Best Western
1Thank Maryjane10893
Reviewed 29 September 2016

The highlight was the included breakfast. The two ladies working there were really nice and went out of their way to give great customer service. Even though it was a small buffet/continental, they were trying to serve you as well. The room was average but clean. Reception was OK and were attentive and not rude.

Thank Nina F
Austin, Texas
Reviewed 26 September 2016

We enjoyed the stay at this hotel. Very close to everything that we needed for this short visit. We actually did not try the buffet as we had to leave, but it sure smelled good!! The only problem was trying to exit the hotel due to traffic, but figure this is everywhere in this area. We made it work without...

Review collected in partnership with Best Western
2Thank Deborah B
El Segundo, California
Reviewed 22 September 2016

We made a last minute reservation. We wanted to go to the San Juan Capistrano Mission. When we got there we were more than pleased with our accommodations. the front desk was very efficient and nice. The room was very clean and had a microwave, a bigger than usual refrigerator. There was a big screen TV, a very nice king...

Thank Frank R
whittier, United States
Reviewed 22 September 2016

our stay was great good location. next to freeway. not to noisey. great food in area. close to beach area and harbor. lots of nice shopping and resturants . you can catch shullte all the way to lauguna beach in summer make sure you visit san juan Capistrano mission and gift shop

Review collected in partnership with Best Western
Thank Margaret J
Reviewed 13 September 2016

We stayed two nights while visiting friends. Surrounding hotels closer to the beach were far more expensive but not significantly better. We were comfortable. We had out dog with us and appreciated the small dog yard adjoining the parking lot which was clean and well tended. The beds were perfect and the shower had great water pressure. Location alongside the...

Review collected in partnership with Best Western
Thank travelinggypsies
Reviewed 12 September 2016

Definitely one of the nicest hotels I've stayed at for the $$$. I will recommend this to everyone and I will now always stay at best Western Hotels if one is available. It's very close to the freeway which means no nice views but there was no traffic noise at all, even when we were at the pool. I've never...

Review collected in partnership with Best Western
Thank carloseS4798ZC

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  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Capistrano Inn- The Swallows Resting Place. Discover why the city of San Juan Capistrano is a must see travel destination when you stay at this property located just two blocks from historical Mission San Juan Capistrano®. With easy access to the 5 freeway and our Central location between Los Angeles and San Diego the BEST WESTERN Capistrano Inn makes it easy to enjoy the area's many attractions. We believe location matters a lot. Located just Four miles from beautiful Orange County beaches and near Top attractions such as Knott's Berry Farm®, Soak City® Water Park, Disneyland®, California Adventure® and SeaWorld® this property offers the location at an affordable rate. Mission San Juan Capistrano® various events bring guests to our hotel year-round. However, our hospitality, spacious cool rooms and Best Western amenities are what make guests feel at home. This hotel boasts the friendliest service in town, and we're committed to making you feel welcomed and comfortable. Business guests of the BEST WESTERN Capistrano Inn will also appreciate this hotel's close proximity to area businesses including Costco® Wholesale, Wal-Mart®, Quest Diagnostics®, Mission Viejo Hospital, The Shops at Mission Viejo® and many more. Book your BEST WESTERN Capistrano Inn room today! Enjoy your stay with us. ... more   less 

Additional Information about BESTWESTERN Capistrano Inn

Address: 27174 Ortega Hwy, San Juan Capistrano, CA 92675-2702
Region: United States > California > Orange County > San Juan Capistrano
Price Range: €101 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BESTWESTERN Capistrano Inn 2.5*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Hotwire, Priceline, Best Western, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your BESTWESTERN Capistrano Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BESTWESTERN Capistrano Inn staff and other travellers.
5 questions
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18 days ago
Santa Clarita, CA
over a year ago
Lebanon, Maine

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Questions? Get answers from BESTWESTERN Capistrano Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from highway.”
TravelWorldSeeWithin, 17 Mar 2017 | Read review
“upper(walkup stairs)& grnd levels, parking in front of most rooms, some facing pool&brkfast hall, computers in lobby and brkfst room.”
519marilynnk, 19 Feb 2017 | Read review
“If disabled ask to see the room first”
n0nep, 21 Jan 2017 | Read review
“Rooms upstairs are quieter and offer a view of the mountainside.”
NowBeets2016, 6 Oct 2016 | Read review
“get a room with the patio. It is a nice place to have coffee in the morning.”
frankrP6334BX, 22 Sep 2016 | Read review
5 of 5