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Residence Inn Dana Point San Juan Capistrano

Residence InnUS$233*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$325*
US$233*
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US$274*
US$274*
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Residence Inn Dana Point San Juan Capistrano
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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Reviewed 6 days ago NEW

Nice hotel. Really nice! Big highway noise on one side of hotel and Amtrak train noise on the other. They obviously have to keep the hotel at a high standard in order to balance the noise factor. Also, we had a stopped up sink and could not use it until it was fixed.

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Helpful?
Thank Brockelman5
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Hello! Thank you for your feedback. It was our pleasure hosting your stay this month. The hotel continues to work with the City of San Juan Capistrano and the Orange County Transportation Commission to secure a long term solution on the noise issue coming from the trains (blowing horns). We are hopeful that there will be a positive resolution on...

Seattle
Reviewed 1 week ago

This hotel is only four years old, beautiful and a three-mile walk to the beach with a nice trail nearby. However, some top executive decided to build a new hotel sandwiched between a major highway and train tracks. If you are on the train side then you will start hearing the trains pass thru about 5:00 a.m. and ending well...

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Helpful?
Thank AmeliaTexas
Palo Alto, California
Reviewed 3 weeks ago

Unbearable traffic noise or train (unfortunately nearby Hilton was sold-out would have left otherwise). Poor quality windows seem to amplify the issue. Nothing can be done about it and it's a shame that guests have to pay for this in addition $12 fee for unsecured parking adds an insult to injury. Another big issue is the room layout vs. blinds:...

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Helpful?
1Thank Calmhawk
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Dear Calmhawk, Thank you for taking the time to share your recent experience. Please accept our sincerest apology for the noise disturbance and any inconvenience you encountered do to this. Rest assured that your concerns will be shared with the appropriate hotel team in an effort to improve moving forward. Thank you again for your feedback and for being our...

new jersey
Reviewed 3 weeks ago via mobile

I always stay here when I work in the area. It is a beautiful hotel the rooms spacious and clean and pretty decor. The front desk staff are so friendly and helpful with directions. It is a half hour drive from the John Wayne airport . The free breakfast is the norm but there are restaurants close . Down tiwn...

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Helpful?
Thank Bridgetpianos
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for this wonderful feedback! We will see you soon! Have a wonderful summer! Cheers! -Grace M & Team

La
Reviewed 4 weeks ago

Pros- customer service and hotel staff were wonderful Room is nice with full kitchen and clean and plenty of seating places Nice little place to purchase snacks if needed but not a cafe Cons: No dinner restaurant and it was food truck night and the only truck that came sold pizzas- nothing else Restaurants were all off site so had...

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Helpful?
2Thank nbtravels2013
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Dear nbtravels2013, Thank you for taking the time to share your recent experience with the Dana Point San Juan Capistrano Residence Inn by Marriott. We appreciate your kind words in regards to the staff and your suite accommodations. Please accept our apology for the lack of food options. Thank you again for your feedback and for being our guest. We...

Los Angeles, California
Reviewed 4 weeks ago

If there was a rating between "Average" and "Very Good", I would have selected it. This is a nice place to stay only if the hotel is conveniently located for your travel needs. After researching hotels for an event I had to attend in Dana Point, I realized you really have two choices in Laguna/Dana Point: You can go high-end...

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Helpful?
2Thank Conor M
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Hello Conor, Thank you and it was pleasure hosting your stay! We deeply apologize for lack of communication regarding our parking charge. This service oversight will be addressed on our end. We are so looking forward to host your future stay again up here in the beautiful South Orange County! Wishing you a wonderful summer ahead! Cheers! -Grace M

Reviewed 28 March 2017

Nice staff. Pool and hot tub are nicely secluded off the street. Breakfast (and food staff) was nice. Entire place cleaned to high standard. We ended up eating dinner in the room that we picked up from the Albertsons up the road (also a costco in sight). There was plenty of space, clean dishes and utensils, and a seperate sitting...

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Helpful?
1Thank burbs123
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for this wonderful feedback! We are so looking forward to host your future stay in the area! Wishing you and yours - a wonderful summer! Warm Regards, Grace M

Phoenix, Arizona
Reviewed 12 March 2017

We only spent one night here, but found everything to be good. It is not a run down Residence Inn and seemed a little more upscale than some we have been in. Service was quick and friendly. Room was spacious and clean. Our room overlooking the pool was quiet, although the pool was not being utilized. Breakfast was typical and...

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Helpful?
1Thank TammyPatterson
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Hi Tammy, Thank you for this great feedback! We are so looking forward to host your future stay up here in the beautiful South Orange County, CA!!! Wishing you and yours - a wonderful summer celebration ahead!!! Warm Regards, -Grace M

Salt Lake City, Utah
Reviewed 6 March 2017 via mobile

Staff great. One side of this large hotel is nice,overlooks ocean far away. But don't get a suite by side of traffic. It was like sleeping in median divider We left after 1 night and staff understanding

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Helpful?
2Thank Liz M
De'Andre G, Assistant General Manger at Residence Inn Dana Point San Juan Capistrano, responded to this review

Liz M, Thank you for taking the time to share your recent experience at the Residence Inn Dana Point San Juan Capistrano with us. I would like to take this time to apologize for the noise disturbance caused by the traffic. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future....

Athens, Greece
Reviewed 23 February 2017

Though the facility is fairly outdate, it does have good amenities and their service is great. The selection of breakfast is good enough but after the third day it gets... old! The location however is great. It is located near nice parts of the town, with great restaurants and nice view of the beach.

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Helpful?
Thank Spiros L
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Greetings!!! Thank you so much for the wonderful comment! We are so looking forward to host your next visit! Cheers! -Grace M

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
At the Residence Inn San Juan Capistrano Hotel near Dana Point, we combine all of the comforts of home along with modern amenities and a passion for service that makes every guest feel welcome. This San Juan Capistrano hotel offers 130 spacious suites with separate areas for sleeping, relaxing and cooking - full kitchens with granite countertops and convenient kitchen appliances. In addition, take advantage of complimentary grocery delivery, a free daily hot breakfast buffet, and free Wi-Fi throughout. Join us at The Residence Inn Mix™, a fun and relaxing way to unwind, socialize and connect. Three nights a week our hotel features a different opportunity to socialize in our lobby or outdoor space. Located off I-5, our hotel in San Juan Capistrano provides easy access to Dana Point, Mission San Juan Capistrano, Camino Real Playhouse and The Coach House. With two meeting rooms and 1,535 square feet of event space, our hotel in San Juan Capistrano offers full meeting and event services with A/V technology. ... more   less 

Additional Information about Residence Inn Dana Point San Juan Capistrano

Address: 33711 Camino Capistrano, San Juan Capistrano, CA 92675-4817 (Formerly Residence Inn San Juan Capistrano)
Region: United States > California > Orange County > San Juan Capistrano
Price Range: €139 - €329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dana Point San Juan Capistrano 3*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dana Point San Juan Capistrano staff and other travellers.
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Questions? Get answers from Residence Inn Dana Point San Juan Capistrano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amtrak train travels behind the hotel and blows its horn.”
Greencorn4me, 24 Apr 2017 | Read review
“They are fixing the train line nearby. Ask for a quiet room if sleeping in is your plan.”
burbs123, 28 Mar 2017 | Read review
“Rooms with an ocean view are much quieter, especially on the northwest corner (farthest from the two busy streets).”
146jeremyg, 22 Feb 2017 | Read review
“My room faced west towards the ocean. With that, you also get the train whistle, but that is preferable to street traffic!”
sobaytravelguy, 5 Feb 2017 | Read review
“high floor!”
IslandGuySanDiego, 17 Jan 2017 | Read review
5 of 5
Residence Inn
US$233* /night
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Hotels.comUS$274
TravelocityUS$274
HotelQuicklyUS$325
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Prices are for 1 room, 2 adults
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