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Americas Best Value Laguna Inn & Suites

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Traveller (12)
Room & Suite (22)
Overview
  • Excellent12%
  • Very good14%
  • Average0%
  • Poor12%
  • Terrible62%
  • 20 Aug 2018
    “Unhappy customer”
  • 4 Jun 2018
    “Location for our plans was perfect but...”
28742 Camino Capistrano, San Juan Capistrano, CA 92675-1004 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Multilingual Staff
2 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (50)
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1 - 5 of 50 reviews
Reviewed 20 August 2018

One of the most overpriced hotel I have ever stayed in. Only one wash cloth for two people, no hair dryer, soap so thin it breaks apart when you touch it. But most of all was the noise the air conditioner made when it came...More

Review collected in partnership with this hotel
Thank lenoraharrison
Reviewed 5 August 2018

Place was very run down. They tried to cover it up with a poorly done remodel. The bathroom door didn't latch, the outlet near the sink didn't work, the gap under the door was large enough to see outside. The window had water damage and...More

Review collected in partnership with this hotel
Thank Trip616331
Reviewed 5 August 2018

I didn't know that it was next to the freeway and I mean seeing the passengers in the car type as well as the train tracks on the other side. It was 10pm and the train went by and shook the building and blew the...More

Review collected in partnership with this hotel
1  Thank dkarr200893
Reviewed 31 July 2018

Refurbished room was very tastefully done. Good TV reception. Only 1 washcloth in the bathroom. Friendly people at the sign in desk. Our room was quiet even though we were between two freeways. The location is not good--too many big trucks parked everyrwhere.

Review collected in partnership with this hotel
Thank smeeks209078
Reviewed 4 June 2018

Clean, comfortable beds but front desk service was sketchy. We had reserved a room for 4 but only had two towels and one wash cloth. Asked and got additional towels but they had no wash cloths. Maid service was good and came through with what...More

Review collected in partnership with this hotel
1  Thank aoddo897987
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
32
Price range
US$109 - US$131 (Based on Average Rates for a Standard Room)
Location
United States > California > Orange County > San Juan Capistrano
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
32
Price range
US$109 - US$131 (Based on Average Rates for a Standard Room)
Location
United States > California > Orange County > San Juan Capistrano
Photos
Traveller (12)
Room & Suite (22)
Nearby
Nearby HotelsSee all 3 nearby hotels
Hampton Inn & Suites Mission Viejo
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Best Western Capistrano Inn
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The Hills Hotel, an Ascend Collection by Choice Hotels
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Nearby RestaurantsSee all 110 nearby restaurants
O'Neill's Bar & Grill
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1.16 km away
Rockfire Grill
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.78 km away
A's Ace Burgers
19 reviews
.11 km away
In-N-Out Burger
30 reviews
.05 km away
Nearby AttractionsSee all 38 nearby attractions
Laguna Niguel Regional Park
100 reviews
3.17 km away
StressBusters Wellness Day Spa
5 reviews
4.41 km away
Mission San Juan Capistrano
1,414 reviews
4.92 km away
The Shops At Mission Viejo
77 reviews
1.48 km away
Questions & Answers
Ask a question
Peekaboowu
20 April 2017|
Answer
Response from lagunamanager | Property representative |
Yes, most of our rooms do indeed have a Microwave and Mini Fridge at no additional cost. Just request it upon reservation and we can accommodate you accordingly.
0
Votes
Room Tips
"Put more than one wash cloth, soap that doesn't break when you touch it. Hair dyer would be nice and..."
lenoraharrison
20 Aug 2018
Read review
"Spend a little more and stay somewhere else."
Trip616331
5 Aug 2018
Read review
"Missed an in room coffee pot."
smeeks209078
30 Jul 2018
Read review
"If you need a room in this area make this your last choice."
178raymondg
31 Jul 2017
Read review
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