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Holiday Inn Express San Jose Central City

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Traveller (25)
Room & Suite (31)
Traveller (25)
Room & Suite (31)
Dining (5)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites.
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Property amenities
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Outdoor pool
Sauna
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Room features
Non-Smoking Rooms
Family Rooms
Microwave
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
43Car recommended
Grade: 43 out of 100
51Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
167Reviews
71Photos
1Q+A
38Room tips
Traveller rating
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  • English
Show reviews that mention
People complaining about price must not know how crazy expensive san jose is. The hotel is exterior corridors, 2 levels with an elevator. Rooms are dated buttttt large and clean. Its next to tonsss of restaurants. Overall good stay.
Christi pimentel stayed the 26th
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I understand some areas are more expensive then others, but to put it simple: you can spend a night in a top hotel in e.g. Chicago for this price. To be clear: ALL hotels are expensive in this area, not just this one.
The hotel itself looks like a motel: two floors, and park your
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Response from IHGService, Guest Relations Manager at Holiday Inn Express San Jose Central City
Responded 1 week ago
Hi, erbee64! Thank you for your stay and leaving us feedback. I am glad that our hotel staff and their overall service exceeded your expectations. It is also good to know that you were pleased with the efficiency of the internet connection. I am sorry that the layout of the building, as well as the bathroom in the room, received to let you down. It is disappointing that you did not find enough value in our pricing and quality. I advised our local management of your observations. We will use this as we keep on finding ways of enhancing our services and guests' satisfaction. As we continue to improve, we would love to host you again on your next stop in the area. Many thanks, Anne A Case Manager IHGService
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I was on a business trip and at a last minute I had my travel agent book a hotel for me .That was a mistake because before I go to a hotel I always read the reviews to make sure it meets my needs. I really did not like the place it was clean I have to admit but it was on a main r
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Response from IHGService, Guest Relations Manager at Holiday Inn Express San Jose Central City
Responded 3 weeks ago
Hello catlady12329, We recognize your time is valuable and greatly appreciate your feedback. I am sorry that our main road location was a let down and for the outside noise issues encountered. IHG strives to make each stay as pleasant and comfortable as possible, and I appreciate that you brought your experience to my attention. Don't worry, I took the necessary steps to ensure our management gets to read your post and review these things that came up short. On a lighter note, I'm glad that the cleanliness of our property was its redeeming factor. I hope you do change your mind and stay with us again. We will be more than happy to provide you the true hospitality experience. Sincerely, Krysllin G Case Manager IHGService
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+3
Staff is very attentive (During the day only) and they call you after you arrive to your room to ensure everything is fine. They even loaded the ice bucket and left it inside the fridge to save you that trip to the ice machine (Which is right next to the lobby).

Unfortunately th
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Response from IHGService, Guest Relations Manager at Holiday Inn Express San Jose Central City
Responded 31 Oct 2018
Hello baltaruiz, Thank you very much for your recent stay at our Holiday Inn Express San Jose-Central City, CA. I am so sorry to see you did not enjoy your overall experience with us, especially with the property being dated, front desk service and the toiler. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to San Jose-Central City. Sincerely, Orlando A. Case Manager IHGService
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I’m really glad I paid the extra money to stay here. Read the reviews and they were spot on. Customer service was awesome. Clean rooms. Rooms look newer now. Good breakfast and nice workout/gym room. Only bad thing was parking l. Very limited parking at this time because of const
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Is there a shuttle to and from the airport?
I didn't notice one.
0 votes
"Not much choice at this older building, but I would prefer second floor to first and the elevator was a plus at this older 2-story building."
"The noise from Planes landing at San Jose Airport was quite loud. Prepare yourself with ear plugs."
"King Size Room is less expensive than two Queens..although your get spoiled, and then have to go home!"
"Choose another hotel"
"No good room here. Noisy, open to outside and below avg bfast. Avoid."
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PRICE RANGE
US$112 - US$304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express san jose central city hotel san joseholiday inn san josesan jose holiday inn
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
57
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