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Hilton San Jose

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Hilton San Jose
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1,047 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
ORLANDO, United States
Reviewed 9 December 2016

Hotel rooms were tired and in need of upgrading. Problem with plumbing and hot water. Tea and creamer not replenished each day. Concierge staff was great and very accommodating. Breakfast buffet needed some extras for the price and dining room staff almost forced the buffet on our table.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank thereses536
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate hearing back from our valued guests about their stay with us. I apologize for the plumbing issue you experienced. Please be assured that this matter has been resolved and there have been no further reports of lack of hot water. We are planning a guestroom renovation within the...

Grand Rapids, Michigan
Reviewed 8 December 2016

Service was above and beyond. Everyone was helpful, kind and hospitable. Great place to stay on business, but it's overpriced and I would not stay there on my own budget. Not many amenities for HHonors members...unless yo consider bottled water an amenity. DoubleTree in Scottsdale does COOKIES...just sayin!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Liz M
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking he time to let us and others know about your stay with us. I truly appreciate your kind remarks and so pleased that you had a great stay!. Thank you for your membership in Hilton HHonors. As you move up into Gold and Diamond levels you will...

Fresno, California
Reviewed 7 December 2016

great hotel, adjacent to convention center,near by food and events, very nice rooms, breakfast buffet is a little pricey but a nice buffet, bar and lunch were good.has a small pool and a spa, parking costs are very high, but it is downtown

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeen642
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share this information with our entire team. I was so pleased to hear that you enjoyed our convenient location, comfortable rooms and dining facility. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General Manager...

Reviewed 7 December 2016

My stay at the Hilton in San Jose was great because the staff at the Affinity Bar were so very friendly and helpful. The counter staff at check in were not super friendly, but the comfy pillows and down comforter made up for it! Also, the mojitos are the bar were amazing!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Vicky K
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued customers about their stay with us. I am so pleased that you had a great stay and enjoyed your time in Affinity Restaurant. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General Manager / Hilton...

Reviewed 5 December 2016

The Hilton was great. The room was clean and very nice. The staff and food at the restaurant was awesome. Very friendly. The location next to the convention center was handy. We also had a great group rate which made it more affordable. We ate every meal at the Hilton. Very good and convient.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ronp54
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our customers and we are so glad that you had a great stay. Thank you as well for dining in Affinity Restaurant. We appreciate your kind remarks. Thank you again for your business and we look forward to welcoming you back. Gary Hageman / General...

Sacramento, California
Reviewed 5 December 2016

Great stay, clean middle of downtown, walking distance to dinning, etc. Nice friendly staff without being pushy. Clean nice smelling rooms, breakfast offering is fantastic. I will book here everytime I travel to Bay Area for business

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Priscilla M
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I am so pleased that you had a great stay and enjoyed your clean and comfortable accommodations, our convenient location and our friendly and helpful staff. Thank you for your business and we look forward...

Diamond Bar, California
Reviewed 3 December 2016

This hotel is in the center of everything in San Jose. Very comfortable and will staffed. They have a lot of pillows. For me a good night sleep depends on the kind of pillows blankets and the all around comfort of the bed. The pillows were not those cheap air filter pillows they were the nice down ones. The blankets...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank mandyc923
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Your feedback is very important to us and we share your comments with our entire team. I am so pleased that you enjoyed your stay and got a great night's rest from our comfortable bedding. Thank you for your business and we look forward to welcoming you back. Gary Hageman /...

Cape Town, South Africa
Reviewed 1 December 2016

The rooms were neatly serviced, the breakfast was very good. Enjoyed the Fruity Welcome water at reception. Reception was super helpful even though hotel was very busy last weekend from 24 November to 27 November, highly recommended

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Helpful?
Thank dawncO3406BS
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to hear back from our valued customers about their stay with us. I am so glad that you enjoyed your stay and found our staff to be friendly and welcoming. Thank you for recommending us to others. We appreciate your business and look forward to welcoming...

Riverside, California
Reviewed 30 November 2016

The bed is clean, soft and comfortable, room is large & everything works as expected. Got a $5 voucher for declining room service per night, which is good for us and for the environment. Hotel staff was helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mrachaelw
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I was so pleased to hear that you had a nice stay and slept well in that comfortable Hilton bed. Thank you for your business and we look forward to welcoming you back. Gary Hageman...

Anaheim, California
Reviewed 28 November 2016

The manager C is one of the most accommodating hotel staff I have interacted with. Every need that my wife and I had was taken care of graciously. From my wife forgetting her earplugs and shower shoes to providing extra discount parking for a friend of ours and extending our stay for an extra day at the same discounted package...

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Helpful?
Thank tomdvo
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you or your recent review on Trip Advisor. We appreciate you taking the time to let us and others know about your stay with us. We truly value your patronage and your feedback is critical to our continued success. I was so pleased to hear that you had a great stay and that you received excellent service from our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Blvd, San Jose, CA 95110-2703
Region: United States > California > San Jose
Price Range: €149 - €423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
4 months ago
over a year ago

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Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If HHonors, ask for Exec Floor on the 18th. Views are good out either side of hotel.”
 of 5 bubbles lostdownsouth, 23 Dec 2016 | Read review
“The higher floors had great view and seems to be more quiet”
 of 5 bubbles stevew012016, 18 Dec 2016 | Read review
“We stayed on the 12th floor, you could go higher”
 of 5 bubbles dawncO3406BS, 1 Dec 2016 | Read review
“Upper floors have a great view of downtown San Jose”
 of 5 bubbles Springfield03, 23 Oct 2016 | Read review
“Corner suites are definitely roomier, although beware of the pool at night!”
 of 5 bubbles T6864ASvanessaf, 12 Oct 2016 | Read review
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