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Hilton San Jose

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Hilton San Jose
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1,025 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton San Jose
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Showing 981: English reviews
Nashville, Tennessee
Reviewed 3 weeks ago

Recently I stayed here with a large group on business. Room service was excellent, room quality was marginal due to the overall tiredness of the property. Internet was horrific. It was near impossible to perform normal file transfers and have webex sessions on the network. Overall clean property with basics covered, but investment is very much needed.

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Helpful?
Thank Brian T
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Your feedback is very important to us and we share your comments with our entire team. We are planning a guestroom renovation within the next 12 months. I think you will be quite pleased with our new look. I apologize for the Internet issue. We are currently working with AT&T to...

United States
Reviewed 3 weeks ago

The rooms were comfortable and clean - amble electrical outlets at the desk and on the bedside table. Everyone was friendly - the valet service was very efficient and quick - we called down and each time our car was waiting. Three elevators meant little waiting time - which is also appreciated.

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Helpful?
Thank Traveling_a_lot4fun
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was so pleased to hear that you had a great stay with us including your clean and comfortable accommodations and our friendly and helpful staff. We appreciate your business and look forward to welcoming you...

Bluffton, United States
Reviewed 4 weeks ago

This hotel is very nice for the price. Super clean rooms, excellent staff, restaurant and bar inside. Good location, walking distance to restaurants and a quick Uber ride to airport. Staff was friendly.

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Helpful?
Thank Gina S
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to hear back from our valued customers about their stay with us. I was so pleased to hear that you enjoyed your clean and comfortable accommodations, our convenient location and our excellent service team. Thank you for your business and we look forward to welcoming you...

Minneapolis
Reviewed 4 weeks ago

Yes, this is in a great location, next door to the Convention Center, walking distance of the entertainment venues, 10 minutes to the airport. But everything else about my stay was average at best. Very perfunctory front desk, "Here's your room key and your bottles of water. " I am a Gold Honors member so I get free breakfast and...

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2Thank traveldiveski
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I truly appreciate your candid review as we certainly don't want to be just "average." I apologize for our shortfalls. Please be assured we will use this information to work with our team to provide...

Cool, CA
Reviewed 4 weeks ago

We stayed at the San Jose Hilton for one night during a quick family weekend getaway. It's a good choice, a conveniently located mid-range hotel right next to the San Jose Convention Center. Check-in went smoothly, as we were processed by a very friendly and efficient front desk associate. Coupons for a complimentary appetizer and buffet breakfast, as well as...

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Helpful?
Thank BordRestaurant
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We greatly appreciate your detailed summary of your stay as his information is very helpful to us and others that are planning a trip to San Jose. I am so pleased that you had a great stay and found our team to be friendly and helpful. I do apologize for the...

Reviewed 4 weeks ago

This was my third year at QBC and I have stayed at three places. This was my favorite. The only thing I don't like is that the prices are high during the convention and all the hotels do it. Aside from that we had our smaller conference there as well after QBC and the facility was great (better than other...

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Helpful?
Thank Carrie K
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It was a pleasure to welcome you back as a part of the Intuit Quickbook conference. Thank you for your loyalty. I was pleased to hear that you enjoyed your stay including your dining experience at Affinity Restaurant. Thank you for your business and we look forward to welcoming you back...

Reviewed 4 weeks ago

Stayed there for 2 nights for a race. The room was large and quiet. Go for an upper floor, because otherwise, the views are terrible (ugly rooftops, and the like). Parking in the lot is expensive, but convenient.

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Helpful?
Thank Missy L
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was pleased to hear that you enjoyed your quiet and comfortable room. Our parking rates are competitive with the other downtown hotels but I do understand this is an additional expense. Thank you for your...

San jose, United States
Reviewed 4 weeks ago

Great hotel but needs some care! I always stay at the hotel because it's downtown and close to everything ! I love going to the bar and eat and have drink the staff are amazing they have been there for years and they always are happy to see you.

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Helpful?
Thank Kurt M
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our guests about their stay with us. We truly appreciate your loyalty and thank you for recognizing our service team. We are planning a guestroom renovation within the next 12 months. I think you will be pleased with our new look. Thank you for your...

Reviewed 2 November 2016 via mobile

Nice clean rooms. Large towels. Quiet, even by the elevators. Staff extremely helpful. Part of convention center. Good value to be in the center of San Jose. Within walking distance of restaurants, museums, and shops.

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Helpful?
Thank Mediya H
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly value customer feedback and share your comments with our entire team. I was very pleased to hear that you enjoyed your stay including your clean and comfortable accommodations, our convenient location and our attentive staff. Thank you for your business and we look forward to welcoming you back. Gary...

outside Atlanta, GA
Reviewed 31 October 2016

I am a regular Hilton guest, so I hate to say this one isn't 5-stars. The goods: The people are fantastic. Really helpful, go out of their way and eager to please. I was there for a conference and the food was good, the lobby area is clean and quiet and understated, the bar folks are helpful and the business...

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Helpful?
Thank wrensaver
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process. We take your comments very seriously. We appreciate your kind remarks about our service team. I would agree that we have some of the friendliest and helpful industry professionals ready to insure you have a great stay. We appreciate your comments...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Blvd, San Jose, CA 95110-2703
Region: United States > California > San Jose
Price Range: €128 - €399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
3 months ago
over a year ago

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Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 12th floor, you could go higher”
 of 5 bubbles dawncO3406BS, 1 Dec 2016 | Read review
“Upper floors have a great view of downtown San Jose”
 of 5 bubbles Springfield03, 23 Oct 2016 | Read review
“Corner suites are definitely roomier, although beware of the pool at night!”
 of 5 bubbles T6864ASvanessaf, 12 Oct 2016 | Read review
“corner room”
 of 5 bubbles Pugwash1968, 6 Oct 2016 | Read review
“higher floors facing south to get the best view of the Mountains”
 of 5 bubbles jqgoode, 9 Aug 2016 | Read review
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