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Hilton San Jose

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Traveller (205)
Room & Suite (113)
Dining (25)
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Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Paid Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,281)
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1,230 results
Traveller rating
470
387
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103
57
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LanguageEnglish
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470
387
213
103
57
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All reviewsconvention centerthe executive loungeparking garageroom servicebusiness tripattending a conferencedowntown areaan upgradeper dayeasy accesslight railenjoyed my staytech museumthe room was nicesilicon valleyaffinityevent
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1 - 5 of 1,230 reviews
Reviewed 4 days ago

The stay would have been much more pleasant had the floor and room I stayed in didn't have a musty smell to them. It was very noticeable anytime I returned to my room. You would get use to it after a while but always were...More

Review collected in partnership with Hilton Hotels & Resorts
Thank hoogman
Response from Gary H, General Manager at Hilton San JoseResponded 3 days ago

Thank you for your recent review on Trip Advisor. We truly appreciate you letting us know about your stay with us. I was very disappointed to learn about the odor problem you experienced. As this is definitely not typical of our hotel, we will investigate...More

Hotel's Favourite
Reviewed 12 May 2018 via mobile

We stayed at this hotel for 1 night in May 2018. Check in was seamless, made to feel very welcome by the front desk. Recognised as Diamond members with a room upgrade and executive lounge access. Also given a late check out to 2pm. Our...More

Thank swb84
Response from Gary H, General Manager at Hilton San JoseResponded 14 May 2018

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued Diamond members about their stay with us. I was so glad that you enjoyed your spacious and clean accommodations, our breakfast buffet and our friendly staff. Our Executive...More

Reviewed 5 days ago

Very pleased with my recent stay at the Hilton. Staff very accommodating. Decor looks refreshed - I think the hotel has been recently remodeled. Very convenient to the SJ convention center. Clean, comfortable and safe. Recommended!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Sharon C
Response from Gary H, General Manager at Hilton San JoseResponded 4 days ago

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I am so glad that you enjoyed your stay and found our staff to be very accommodating. If you like...More

Reviewed 1 week ago

The hotel is in a great location and the staff was great. Nhi at the front desk was awesome at customer service! I was put into a nice room with a great view of part of the city. Breakfast buffet was good too.More

Review collected in partnership with Hilton Hotels & Resorts
Thank shaunas306
Response from Gary H, General Manager at Hilton San JoseResponded 6 days ago

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I am so glad that you enjoyed our convenient location and our friendly and helpful staff. Thank you for recognizing Nhi...she...More

Reviewed 1 week ago

Great service at check in and valet! We are gold members, so we were on the 16th floor. The room was fairly average, but clean and comfortable. As we were boarding the elevators and walking down the hallway; I thought the doors and trim could...More

Thank Shirley S
Response from Gary H, General Manager at Hilton San JoseResponded 6 days ago

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I was so pleased to hear that you received great service upon arrival and enjoyed your comfortable accommodations. I apologize...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$171 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (205)
Room & Suite (113)
Dining (25)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
penadi
6 September 2017|
Answer
Response from Andrea P | Reviewed this property |
It's a quick car ride. Less than 10 minutes without traffic. But certainly not within walking distance (at least for me).
0
Votes
penadi
6 September 2017|
Answer
Response from M3093RWvictorv | Reviewed this property |
7min taxi ride, approximately 2 mile walk
0
Votes
yudithby
29 April 2017|
AnswerShow all 2 answers
Response from Gary H | Property representative |
Thank you for your inquiry an we look forward to your stay with us. We are happy to accept packages that you send to the hotel. Please make sure they have your name on them and your date of arrival. We do charge a small... More
0
Votes
Room Tips
"Ask for city view (facing north)"
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"Top floors are premium, and so nice!!"
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"If you want a view, ask for an upper floor, facing city center"
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"I was on 15th floor with amazing views of the hills and coty"
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